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"We didn’t receive the size of beds we had booked and I later noticed I have been charged twice on my Amex card for this booking by Wotif.com " More

By a verified traveller on Thu 07 Jul 2022

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Hotel Description

At Red Lion Hotel Monterey you'll be 2.3 km (1.4 mi) from 17-Mile Drive and 2.7 km (1.7 mi) from Fisherman's Wharf. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This pet-friendly hotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Additionally, you'll find free newspapers in the lobby and a front-desk safe. There's also the convenience of free self parking.

This 3-star Monterey hotel is 3.8 km (2.4 mi) from Monterey Bay and 4.5 km (2.8 mi) from Monterey Bay Aquarium.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$144* Per night/room 2 May - 3 May

Room, 1 King Bed with Sofa bed (Patio)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Red Lion Hotel Monterey ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Red Lion Hotel Monterey

Family (1)
3 out of 5
We didn’t receive the size of beds we had booked and I later noticed I have been charged twice on my Amex card for this booking by Wotif.com

Posted by on 7 Jul. 2022

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Comment from Hotel Management

7 Jul. 2022 by Miguel Renteria

Hi Bianca, Thank you for your review. I apologize that we weren't able to meet your expectations. Per Expedia, the reservation was made for 2 queen beds, you were checked into a 2 queen bedroom. We did not change your reservation or charge your card, the hotel only had the ghost card Expedia provided. Please contact Expedia if you have more than one charge. I do hope you will allow us to offer a better experience on a future trip to the Monterey area.

About the Red Lion Hotel Monterey

Location 1425 Munras Ave, Monterey, CA 93940

Property Features

Red Lion Hotel Monterey offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Red Lion Hotel Monterey also features complimentary newspapers in the lobby and a front-desk safe. Free self parking is available. This 3-star Monterey hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • 4 buildings
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Monterey Station (4.4 km / 2.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Lion Hotel Monterey offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations. This Monterey hotel provides complimentary wireless Internet access.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30.00 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Park Hotel
  • Bay Park Hotel Monterey
  • Bay Park Monterey
  • Red Lion Monterey
  • Bay Park Hotel Monterey
  • Red Lion Hotel Monterey Hotel
  • Red Lion Hotel Monterey Monterey
  • Red Lion Hotel Monterey Hotel Monterey

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.