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Criterion Hotel Napier

Property class: 2

Photo gallery for Criterion Hotel Napier

A spacious room with a large window, a chandelier, a wooden table, and a blue sofa.
A spacious room with a large island counter, a fireplace, and elegant chandeliers.
A hotel room with a bed, a flat-screen TV mounted on the wall, a window with curtains, and a view of the outside.
A modern kitchen with white herringbone backsplash, a stainless steel sink, and dark blue cabinets.
A hallway with white walls, wooden flooring, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • Kitchen
The current price is NZ$148
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
48, Emerson Street, Napier, Napier, 4110
  • Place, Marine Parade
    ‪1 min walk‬
  • Place, Napier Beach
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪5 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪9 min drive‬

Room options

View all photos for Room

A modern bathroom with a glass-enclosed shower, a toilet, and patterned floor tiles.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room

A modern bathroom with a glass-enclosed shower, a toilet, and patterned floor tiles.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room

A modern bathroom with a glass-enclosed shower, a toilet, and patterned floor tiles.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room

A modern bathroom with a glass-enclosed shower, a toilet, and patterned floor tiles.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room

A modern bathroom with a glass-enclosed shower, a toilet, and patterned floor tiles.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room

A modern bathroom with a glass-enclosed shower, a toilet, and patterned floor tiles.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

A neatly made bed with a dark headboard, white bedding, and a folded towel on the side.

Deluxe Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, a desk with chairs, and a small wooden side table.

Deluxe Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

A compact kitchen with white cabinets, a wooden dining table, and black chairs.

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed, Mobility Accessible

A hotel room with a large bed, a desk with chairs, and a small wooden side table.

Standard Suite, 1 King Bed, Mobility Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Napier

Criterion Hotel Napier puts you in the heart of Napier, within steps of Marine Parade and Napier Soundshell. Highlights at this hotel include in-room kitchenettes and free WiFi. .This hotel has free WiFi in public areas and a lift. .Sights within a 15-minute walk of this Napier South hotel include Daily Telegraph Building and Art Deco Trust.

What's nearby

  • Marine Parade - 1 min walk - 0.0 km
  • Napier Beach - 2 min walk - 0.2 km
  • Art Deco Trust - 2 min walk - 0.2 km
  • War Memorial Conference Center - 5 min walk - 0.5 km
  • National Aquarium of New Zealand - 16 min walk - 1.4 km

Getting around

  • Napier (NPE-Hawke's Bay) - 11 min drive

Restaurants

  • ‪Starbucks Napier - ‬1 min walk
  • ‪The Rose - ‬1 min walk
  • ‪Vinci's Pizza - ‬2 min walk
  • ‪Adoro Cafe Napier - ‬2 min walk
  • ‪Angkor Wat Kiwi Bakery & Cafe - ‬4 min walk

About this property

Criterion Hotel Napier

Criterion Hotel Napier offers its guests a lift. WiFi is free in public spaces.
  • 20 guestrooms or units
  • Front desk (limited hours)
  • Lift
Criterion Hotel Napier offers 20 accommodations with complimentary bathrobes and a hairdryer. Kitchenettes offer microwaves and kitchenware and utensils. Bathrooms include a shower.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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The price is NZ$132
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 9:00 AM; check-in end time: 10:00 PM
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 200.00 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Are there any beaches close to Criterion Hotel Napier?

Yep, Criterion Hotel Napier is a short 2-minute walk from Napier Beach.

How much does it cost to stay at Criterion Hotel Napier?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Criterion Hotel Napier on 15 Nov 2026 start from NZ$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Criterion Hotel Napier?

No, there is no spa at this property. Ocean Spa is a short 6-minute walk away.

Is there a free airport shuttle available at Criterion Hotel Napier?

No, Criterion Hotel Napier does not offer an airport shuttle service.

What time are check-in & check-out at Criterion Hotel Napier?

Check-in begins at 9:00 AM. Check-out time is 10:00 AM.

Are pets allowed at Criterion Hotel Napier?

No, pets are not allowed.

Criterion Hotel Napier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 45 reviews
Rating 8 - Good. 12 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, central & really enjoyed our stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful style and design, well maintained
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely renovated room that is clean and close to amenities. Would stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and so new and fresh - friendly staff great service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully welcomed by the reception staff.Newly refurbished rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Not like the old reviews
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to walk to all cafes and restaurants and waterfront . Spacious room, very clean. Staff wonderful . Will definitely stay again and would recommend to friends
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service,Room service was in the afternoon but honestly no stress
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing newly done up rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The complete refurbishment of this hotel is very good. Excellent location. Check in staff very helpful and welcoming. Please maintain the excellent standard.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best value establishments I have ever stayed in. Brand new, very clean, very spacious. Stayed with the art deco vibe. I love it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tricky actually finding the place but worth the patience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Loved our stay here! Motorcycle parking half a block away meant that we didn't share other reviewers' concerns about parking. Easy walking distance to several good restaurants and cafes. The only downside was the loud guests at a nearby bar, but accommodation providers can't control everything. We'd happily stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully refurbished room within a newly refurbished hotel. Great central location with parking (local council) available within a 3 minute walk. Bars, shops and restaurants nearby and a short 2 minute walk to promenade. Room has a kitchenette which is very handy. The member of staff ‘Charlie’ was extremely helpful and couldn’t do enough for us. Can highly recommend this hotel and will definitely return.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, right in the heart of the City. Everything was great. There is no onsite parking but there is plenty of parking close by which is free at the weekend, from Sat pm.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little room with everything we needed but parking an issue and no window.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Checkin was a bit so so. NPC receptionist with I assume the boyfriend eating dinner on the couch. Reception was an empty room with a desk. A little strange.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an absolute mission, but that's the only complaint, price you pay for city centre stay. No complaints in all fairness just work around it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean place to stay, the sheets were fabulous quality, the bed was great. I didn't have a view but that was ok. I arrived late at night, some parking advise for guests is necessary. No milk provided for tea or coffee a bit disappointing. A fabulous café downstairs, for the best coffee and pastries also very classy. They should be working together. Beautiful place to stay and great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Very nice place to stay I paid via hotels.com and I still had to give them my credit card and drivers license which annoyed me. But the place is really nice inside the curtains in my room didn’t block out the street lights that were on all night
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s new, tidy, clean but lacks soul. I had a massive room that was mostly empty space and no artwork on the walls to give it some character. It’s as if no thought was put into the decorating. Needs some work in the decor department
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. More accessible hanging space would have been appreciated. Lift broke down and required some pressure to have it repaired over weekend as required due to limited mobility.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous- the refurbishment is beautifully done and the room I had was really spacious. The bed was comfy and the kitchenette and barhroom were user-friendly and super clean. I will say the parking can be a bit of an issue, particularly if you have bags to drop off and because of the location ( the middle of the CBD) the street and traffic noise is really loud. If you dont mind street noise though its the perfect innercity stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026