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"Good customer Service " More

By a verified traveller on Thu 25 Jan 2024

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Hotel Description

At New Plymouth Top 10 Holiday Park you'll be 1.6 km (1 mi) from Fitzroy Beach and 3.2 km (2 mi) from Coastal Walkway. Highlights at this holiday park include a full-service spa, an outdoor swimming pool, and free self parking.

You can enjoy free WiFi and coffee/tea makers, featured in all 10 accommodations. Housekeeping is not available.

Enjoy the spa tub, sauna, and kids' swimming pool as well as access to bike rentals. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities.

With a stay at this 3-star Fitzroy holiday park, you'll be 3.3 km (2.1 mi) from Centre City Shopping Centre and 3.7 km (2.3 mi) from Puke Ariki.

Basic Cabin, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max
NZ$138* Per night/room 1 Apr. - 2 Apr.

Premium Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Unit with Bunkroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom with Couch & Full Kitchen

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Unit

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Unit

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

New Plymouth Top 10 Holiday Park ratings based on 21 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Plymouth Top 10 Holiday Park

Everyone (15) Couples (2) Family (2)
3 out of 5
Good customer Service

Posted by on 25 Jan. 2024

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Comment from Hotel Management

28 Jan. 2024 by New Plymouth TOP 10 Team

Hello Stuart,Thank you for your review of our Holiday Park. We are pleased you enjoyed good customer service from our small family team.Kind regardsThe New Plymouth TOP 10 Team

5 out of 5
Great location for adventures on the cycle way. Had a neat pool that we didn’t use as it was always being enjoyed by heaps of others !! Would definitely recommend this spot to stay 😊

Posted by on 13 Jan. 2024

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Comment from Hotel Management

13 Jan. 2024 by New Plymouth TOP 10 Team

Hello Lisa,We are pleased your enjoyed your stay at our Holiday Park and exploring New Plymouth. The Swimming pool is very popular with many of our guests.Kind regardsThe New Plymouth TOP 10 Team

4 out of 5
Overall a great stay. Close to everything you’ll need or want to do. Friendly staff. Some wear and tear over the property but looks like renovations are on going so isn’t really a complaint or basing my review on this. Our bed was a bit average, very bouncy and a bit uncomfortable . In saying that I would definitely stay here again.

Posted by on 7 Jan. 2024

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Comment from Hotel Management

13 Jan. 2024 by New Plymouth TOP 10 Team

Hello Jono,Thank you for your review and feedback about your stay at our Holiday Park. We have recently replaced many of the beds in the park, so will make sure we look at the bed in the room you were in.Kind regardsThe New Plymouth TOP 10 Team

3 out of 5
Tiny unit with very basic facilities. At $220 per night a motor lodge would have been better value

Posted by on 7 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by New Plymouth TOP 10 Team

Hello Phillip,Thank you for your review and feedback about your stay at our Holiday Park. The time of your stay was our peak Christmas holiday season.Kind regardsThe New Plymouth TOP 10 Team

5 out of 5
Basic clean room. Very comfy bed. We just stayed one night, arriving late and leaving early so no time to explore the property.

Posted by on 26 Nov. 2023

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Comment from Hotel Management

1 Dec. 2023 by New Plymouth TOP 10 Team

Hello Jenny,We are pleased the studio unit suited your short stay in New Plymouth and you found the bed comfy.Kind regardsThe New Plymouth TOP 10 Team

1 out of 5
There were brawls all Saturday night and bottles being smashed. The TV in the room didn’t work and I paid a ridiculous amount of money only to pay for the internet seperately. Poor quality place

Posted by on 26 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by NP TOP 10 Team

Hello Claudia,Thank you for your review and feedback about your stay at our Holiday Park. We are sorry for your experience with other customers, the park was full of people as it was the long weekend for Labour day. A manager's phone number is displayed on the reception door and they are available to be contacted at anytime to be able to deal with these situations at the time it happened. A 2GB voucher is provided on check-in for the WIFI Internet. We have checked the TV in the room and the aerial has been replaced, we do appreciate guests letting us know of things during their stay at reception or when you see a staff member in the park.Kind regardsThe New Plymouth TOP 10 Team

1 out of 5
Booking was cancelled by holiday park as there was no availability. Cabin was booked by another party before arrival.

Posted by on 7 Jan. 2021

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4 out of 5

Posted by on 2 Feb. 2020

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3 out of 5
Way too expensive for tiny studio that we could hardly move in ! $20 more we could have stayed in a motel! Lovely staff & clean room but won’t stay in that tiny space again for the price

Posted by on 2 Feb. 2020

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4 out of 5
Great family-friendly facilities. We all really enjoyed the pedal power trikes & the kids enjoyed playing in the playground with the other children at campground. Our deluxe cabin was comfortable enough for a 2-night stay. The double bunk bed was a little squeaky when you moved position but was comfortable. Bathroom facilities in excellent condition. Would happily stay again.

Posted by , from Mount Maunganui on 12 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by New Plymouth TOP 10 Team

Hi, We are glad you enjoyed your stay at our Holiday Park, see you again soon! Kind regards The New Plymouth TOP 10 Team

About the New Plymouth Top 10 Holiday Park

Location 29 Princes Street, New Plymouth, 4312

Property Features

New Plymouth Top 10 Holiday Park offers its guests a full-service spa, an outdoor pool, and a spa tub. WiFi is free in public spaces. A children's pool, a sauna, and spa services are also featured at New Plymouth Top 10 Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 3-star New Plymouth holiday park.

  • 10 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

New Plymouth Top 10 Holiday Park offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided.

  • Microwave
  • Coffee maker
  • Kitchenware

Spa Services

  • Spa tub in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

New Plymouth Top 10 Holiday Park offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Plymouth Top 10 Holiday Park Motel
  • New Plymouth Top 10 Holiday Park
  • New Plymouth Top 10 Holiday Park Campground
  • New Plymouth Top 10
  • Plymouth Top 10 Park Plymouth
  • New Plymouth Top 10 Holiday Park Holiday Park
  • New Plymouth Top 10 Holiday Park New Plymouth
  • New Plymouth Top 10 Holiday Park Holiday Park New Plymouth

You should know

  • Pool access available from 10:00 AM to 7:30 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.