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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$296
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
140 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

8.4 out of 10
Very good
(76 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Mini-fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchenette

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

7.8 out of 10
Good
(26 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(96 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

8.2 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

TownePlace Suites by Marriott New York Manhattan/Chelsea puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and 5th Avenue. Highlights at this hotel include free buffet breakfast and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include coffee/tea in a common area, dry cleaning/laundry services and free newspapers in the lobby. Free continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3.5-property class Manhattan hotel include Macy's and Herald Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Chelsea Hotel - 5 min walk - 0.4 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Macy's - 8 min walk - 0.7 km
  • Empire State Building - 10 min walk - 0.9 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Crompton Ale House - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Playa Bowls - ‬2 min walk
  • ‪Just Salad - ‬2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly TownePlace Suites by Marriott New York Manhattan/Chelsea also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 247 guestrooms or units
  • 21 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott New York Manhattan/Chelsea?

TownePlace Suites by Marriott New York Manhattan/Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott New York Manhattan/Chelsea?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott New York Manhattan/Chelsea on 5 Apr 2026 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Yep, TownePlace Suites by Marriott New York Manhattan/Chelsea has a self car park for USD 65 per day. A self car park is also available, for a fee.

Are there any beaches close to TownePlace Suites by Marriott New York Manhattan/Chelsea?

The closest beach to TownePlace Suites by Marriott New York Manhattan/Chelsea is Coney Island Beach (19.5 km).

Does TownePlace Suites by Marriott New York Manhattan/Chelsea serve breakfast?

Yeah, our guests enjoy the free buffet brekkie here! Served daily from 6:30 AM to 9:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at TownePlace Suites by Marriott New York Manhattan/Chelsea?

No, TownePlace Suites by Marriott New York Manhattan/Chelsea does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1088 reviews
Rating 8 - Good. 320 out of 1088 reviews
Rating 6 - Okay. 115 out of 1088 reviews
Rating 4 - Poor. 32 out of 1088 reviews
Rating 2 - Terrible. 32 out of 1088 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit NY ! Close to everything.
Stayed 4 nights in Dec 2025

8/10 Good

Bal Krishna

Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Clean and the staff was very helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The rims clean, the check in staff were super nice and the breakfast was a nice addition
Stayed 2 nights in Dec 2025

10/10 Excellent

Joselyn

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, food was great, how close everything was
Stayed 2 nights in Dec 2025

6/10 Okay

Ashley

Travelled with partner
Disliked: Property conditions & facilities
The room heat didnt work had 4 ppls come and try to repair the heat. Still didnt work had to be moved to another room. The new room had get someone to fix the heat once again. According, to the maintenance man they been having problems with heat company for weeks now.
Stayed 2 nights in Dec 2025

6/10 Okay

Anthony

Liked: Cleanliness
There has got to be a better way to get people in and out of the building.... the elevator situation is awful. Same goes for the breakfast lines.
Stayed 2 nights in Dec 2025

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff. This place was exactly what we wanted for our NY trip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beginning of checking in, to the ending of checking out was 5 star exceptional. I will recommend this hotel and definitely be staying here in the future.
Stayed 3 nights in Dec 2025

6/10 Okay

Sabine

Stayed 2 nights in Dec 2025

10/10 Excellent

Randell

Stayed 3 nights in Dec 2025

6/10 Okay

Natera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint was the room being so small. The shower was extremely small. The room was very clean.Great service. The housekeeper was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

chris, St Pete Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always great
Stayed 3 nights in Dec 2025

2/10 Terrible

Dawn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed Dec 13-17. Highest temperature with wind chill was 14 degrees. We had NO HEAT in our room. Called front desk and they sent up an engineer who reset the heat. We went out for the day and came in late and went straight to bed. Woke up freezing at 2am, no heat again. Front desk sent engineer up to reset heat. Went down for breakfast and then out for the day. Came back late that night and no heat. Front desk sent engineer up to reset heat. Continued until day 3. On day 3 we switched rooms. We went from 703 to 1310. We were ready to finally get warm. The room was warm when we entered and an hour later the heat went off. Called the front desk they sent up an engineer. The engineer said he had just worked on the heat in that room 2 days prior and had put the room out of service and did not know it was back in service. He reset the unit from the engineer closet next-door and said he was putting the room out of service again. We had to have the heat reset in that room three times on the third day and four times on the 4th day with late check out. After speaking with other hotel guest on the elevators and during breakfast, this was a recurring problem in multiple rooms throughout both Townplace Suites and Springhill Suites, as both hotels share the same building. We were given a partial refund, but it did not make up for the discomfort of not having heat. Will not return to this hotel and cannot recommend. Miserable stay. One positive was two floors of dining space.
Stayed 4 nights in Dec 2025

10/10 Excellent

Josephine, Long Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was renovated 4 yrs ago, according to staff, and it was superb. The bed and feather pillows were amazing. Sleep is most important to me. It is a narrow hotel: my room shared a wall with an elevator. I never heard it the soundproofing is so good. I recommend the two rooms in between the elevators (xx06 and xx08) because they have a mini corridor with a second door to block noise from the main corridor. It was awesome. The down side was Tokyoesque storage for clothes, aka almost none. But you adapt.
Stayed 7 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Dec 2025

8/10 Good

Leonardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was good
Stayed 10 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 4 nights in Dec 2025

8/10 Good

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location.
Stayed 2 nights in Dec 2025

6/10 Okay

Hong Anh

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
The elevators are so slow! We waited 20 minutes one time and it never came. My mom has a bad knee, but we ending up taking the stairs down from the 11th floor.
Stayed 3 nights in Dec 2025

4/10 Poor

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel seems fairly new and in good condition. First, the good. Excellent hot breakfast. The OK. Bed was comfortable and shower was OK. Bathroom was very small. Location was just OK. 28th St is crowded with plant companies displaying their products in the sidewalk and street. Street is almost always heavy traffic. The bad. Room is tiny. We rese3rved because of fridge in room. The kitchenette takes up over 1/3 of the space. Very small closet (about 14" wide). No chest to put clothes in so if you are staying several nights you can't really unpack. Also no chair in the room Had to sit on the bed. Elevators are a joke. Only 4 for 46 floors and one was broken. We were on a lower floor. During busy times of day, the elevators going down fill up in the by about the 35th floor. Then you get a voice saying "this elevator is full" and it goes straight down skipping anyone waiting on a lower floor. Definitely would not recommend nor would we stay here ever again. Be careful when you book to look at the photos of the rooms.
Stayed 5 nights in Dec 2025

8/10 Good

Blucher

Stayed 7 nights in Dec 2025

8/10 Good

Marlene

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location, clean but small room.
Stayed 7 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that worked the breakfast room were great as well as the overall front staff. This place will be one of my go to’s for any future trips to the big apple!
Stayed 4 nights in Dec 2025