TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Restaurant
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$234
includes taxes & fees
25 May - 26 May

Explore the area

View map
140 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

Studio, 1 King Bed, Kitchenette

8.4 out of 10
Very good
(79 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Kitchenette

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Kitchenette, City View

7.8 out of 10
Good
(27 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(100 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Kitchenette, City View

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

New York

TownePlace Suites by Marriott New York Manhattan/Chelsea puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and 5th Avenue. Highlights at this hotel include free buffet breakfast and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include coffee/tea in a common area, dry cleaning/laundry services and free newspapers in the lobby. Free continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3.5-property class Manhattan hotel include Macy's and Herald Square.

What's nearby

  • Chelsea Hotel - 5 min walk - 0.4 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Museum of Sex - 6 min walk - 0.6 km
  • Empire State Building - 11 min walk - 1.0 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Crompton Ale House - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Playa Bowls - ‬2 min walk
  • ‪Just Salad - ‬2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly TownePlace Suites by Marriott New York Manhattan/Chelsea also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 247 guestrooms or units
  • 21 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites NEW York Manhattan

TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott New York Manhattan/Chelsea?

TownePlace Suites by Marriott New York Manhattan/Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott New York Manhattan/Chelsea?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott New York Manhattan/Chelsea on 25 May 2026 start from NZ$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Yep, TownePlace Suites by Marriott New York Manhattan/Chelsea has a self car park for USD 65 per day. A self car park is also available, for a fee.

Are there any beaches close to TownePlace Suites by Marriott New York Manhattan/Chelsea?

The closest beach to TownePlace Suites by Marriott New York Manhattan/Chelsea is Coney Island Beach (19.5 km).

Does TownePlace Suites by Marriott New York Manhattan/Chelsea serve breakfast?

Yeah, our guests enjoy the free buffet brekkie here! Served daily from 6:30 AM to 9:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at TownePlace Suites by Marriott New York Manhattan/Chelsea?

No, TownePlace Suites by Marriott New York Manhattan/Chelsea does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1147 reviews
Rating 8 - Good. 339 out of 1147 reviews
Rating 6 - Okay. 121 out of 1147 reviews
Rating 4 - Poor. 33 out of 1147 reviews
Rating 2 - Terrible. 31 out of 1147 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Niels

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Always very clean and proper room
Stayed 7 nights in Mar 2026

8/10 Good

Victoria A

Travelled with partner
Liked: Cleanliness, amenities
Walter was great! The room was clean. The amenities were fine the only down thing which kept you from getting five stars was the elevators are way too slow. If you have someplace you need to be in a timely manner they really get you behind.
Stayed 4 nights in Feb 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

2/10 Terrible

Emily

I
Stayed 2 nights in Feb 2026

10/10 Excellent

Tyisha

Stayed 2 nights in Feb 2026

8/10 Good

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, seemed quite popular it was very busy
Stayed 3 nights in Feb 2026

10/10 Excellent

sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location and breakfast
Stayed 4 nights in Feb 2026

4/10 Poor

Jillian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This reservation was meant to celebrate a birthday, and we were extremely disappointed with the experience, especially considering how much we spent. The room was uncomfortably cold, the TV HDMI input did not work, and the balcony that was advertised and expected at booking was not disclosed as unavailable. We specifically chose and paid for this room because of that feature. Additionally, being followed upstairs by security immediately after entering our room, and then again by lobby staff, made us feel uncomfortable and unwelcome. Given the misleading advertising, unresolved room issues, and the overall treatment we experienced during what was supposed to be a special occasion...
Stayed 3 nights in Feb 2026

10/10 Excellent

Allyson

super clean and nice
Stayed 3 nights in Dec 2025

2/10 Terrible

Juan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a bit of trouble with the elevators during my stay—they were always out of order. I ended up using the stairs in a 40-story building, which was quite the experience! It seemed like the reception and administration staff weren’t too concerned about the elevators. Plus, the hotel managers didn’t seem to be very truthful about the situation.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joe Farren

Lovely room,
Stayed 7 nights in Jan 2026

8/10 Good

Dante

Stayed 2 nights in Feb 2026

8/10 Good

Magdalene

Travelled with family
Liked: Staff & service, amenities
It was good. Elevators are a real problem in this hotel. You can wait up to 1/2 hour for an elevator.
Stayed 1 night in Feb 2026

8/10 Good

Marcus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and the staff were quick to help with any concerns.
Stayed 5 nights in Jan 2026

4/10 Poor

William

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The elevators are a real problem. I waited a few times for 30 minutes to get down from the 20th floor. What happens is that they fill up starting at the 43rd floor and then they go all the down. It needs to have some kind of a mind so that it knows you pushed the button before the family of five on the floor above you. Also, breakfast is not the best in NYC. The food is cold and the layout is mayhem. Will never go back. The mattress was good. So not a one star rating.
Food was cold and weird.
Stayed 4 nights in Jan 2026

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 3 nights in Feb 2026

10/10 Excellent

RiQashan

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff an clean hotel
Stayed 1 night in Jan 2026

8/10 Good

Elijah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good had trouble with the elevator at one point
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Super friendly welcoming staff; fabulous breakfast buffet, great location and nice clean studio room with kitchenette. Perfect for our stay!
Stayed 4 nights in Jan 2026

4/10 Poor

Iana

Stayed 6 nights in Jan 2026

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay! Staff was friendly, room was clean, breakfast was very nice! Overall an excellent stay and I will definitely book again
Stayed 2 nights in Jan 2026

8/10 Good

Manal

Liked: Cleanliness, amenities, property conditions & facilities
Not about the room but they did not clean the way front of the hotel where you walk in to the hotel from snow .
Stayed 3 nights in Jan 2026

8/10 Good

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Stayed 1 night in Jan 2026