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Novotel Bali Benoa

4.5 star property
Family-friendly fun on the beach, with 3 outdoor pools

Photo gallery for Novotel Bali Benoa

Exterior
Beach Cabana, Beach Wing, Ocean View
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Villa, 2 Bedrooms, Beachfront

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$165
includes taxes & fees
3 Mar - 4 Mar

Explore the area

View map
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Place, Tanjung Benoa Beach
    ‪3 min walk‬
  • Place, Wibisana Marine Adventures
    ‪10 min walk‬
  • Place, Moon Cot Sari Turtle Farm
    ‪3 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

  • Garden view
  • 44 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

  • Garden view
  • 210 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Beach Cabana, Beach Wing, Ocean View

Beach Cabana, Beach Wing, Ocean View

Beach Cabana, Beach Wing, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool Access

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • Garden view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

  • Ocean view
  • 500 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed

View all photos for Beach Cabana, Beach Wing, Garden View

Beach Cabana, Beach Wing, Garden View

Beach Cabana, Beach Wing, Garden View

  • Beach view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Garden Wing)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Garden Wing)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 2 Single Beds (Garden Wing)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Room, Multiple Beds (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Garden Wing)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

About the area

Nusa Dua

A family-friendly stay in Nusa Dua awaits you at Novotel Bali Benoa. You'll be steps from Tanjung Benoa Beach and 4.7 km (2.9 mi) from Nusa Dua Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at In Balance Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Uluwatu Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Nanas Bar is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business amenities include 2 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this Tanjung Benoa hotel include Bali Collection Shopping Centre and Waterbom Bali.

What's nearby

  • Tanjung Benoa Beach - 3 min walk - 0.3 km
  • Wibisana Marine Adventures - 10 min walk - 0.9 km
  • Chinese Buddhist Temple - 14 min walk - 1.2 km
  • Moon Cot Sari Turtle Farm - 3 min drive - 0.7 km
  • Legian Beach - 27 min drive - 22.3 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪Batan Bekul - ‬6 min walk
  • ‪Grand Mirage Jukung Grill - ‬5 min walk
  • ‪BumbuBali - ‬4 min walk
  • ‪The SAKALA Beach Club - ‬7 min walk
  • ‪Glaze Bali - ‬3 min walk

About this property

Novotel Bali Benoa

Family-friendly fun on the beach, with 3 outdoor pools
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Novotel Bali Benoa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool and a fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nusa Dua hotel.

  • 187 guestrooms or units
  • 2 levels
  • 2 buildings
  • 3 dining venues
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Novotel Bali Benoa offers 187 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

In Balance Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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  • Pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$228
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cocos Beach Restaurant
  • Crocokiss Restaurant
  • Nanas Bar
  • Uluwatu Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Rowing/canoeing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bali Benoa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 28.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Frequently asked questions

What is the cancellation policy at Novotel Bali Benoa?

Novotel Bali Benoa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bali Benoa?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Novotel Bali Benoa on 3 Mar 2026 start from NZ$165.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bali Benoa?

Yep, Novotel Bali Benoa has a free self car park. Onsite parking is limited.

Are there any beaches close to Novotel Bali Benoa?

Yep, Novotel Bali Benoa is on Tanjung Benoa Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Novotel Bali Benoa?

Yep, In Balance Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Novotel Bali Benoa have a pool?

Novotel Bali Benoa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Novotel Bali Benoa?

Novotel Bali Benoa features a private beach, 3 outdoor pools and a full-service spa.

What makes Novotel Bali Benoa a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Novotel Bali Benoa.

Is Novotel Bali Benoa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Novotel Bali Benoa is a hit with families.

Does Novotel Bali Benoa serve breakfast?

Yep, buffet breakfast is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Bali Benoa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Bali Benoa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bali Benoa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Bali Benoa?

No, pets and service animals are not allowed.

Novotel Bali Benoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 835 reviews
Rating 8 - Good. 316 out of 835 reviews
Rating 6 - Okay. 97 out of 835 reviews
Rating 4 - Poor. 26 out of 835 reviews
Rating 2 - Terrible. 13 out of 835 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff, luxurious pools, comfortable, clean room. Nice balcony, on the beach
Stayed 7 nights in Sep 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Rather unhappy that they “upgraded” us away from the pool access rom that we had specifically asks and paid for. When we stood our ground they begrudgingly said we could mine in two days. Then when we checked out to move they put us in the lobby ( finally ith a free ‘non alcoholic) dink as we waited be to hours to get ono the room. Nusa dua is not hat we remember. We only be returning. Breakfast buffet as nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and professional. The room menu was surprisingly international and awesome. I would definitely recommend this hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Maulin

Stayed 2 nights in Aug 2025

6/10 Okay

Donna, Napier

Liked: Cleanliness, staff & service
Arriving at the novotel was very pleasant. Lovely staff and surroundings gorgeous. However when we arrived in our deluxe garden room we were very disappointed. It was incredibly dark requiring lights on in the middle of the day.. The room was very tired and the night light socket was loose
Stayed 3 nights in Jul 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel has had a makeover around the resort. Great pools and beach locations. A very good breakfast and super friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

HOI LAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprised family trip

It’s my wife birthday trip. Hotel prepared a birthday surprise for us, upgraded to family suites and a bit birthday decorations which make us so happy. Our suites is spacious, have a double bed and two single beds with 2 toilets, 2 showers and 1 bath tub. The room can be more clean, since one of the toilet have more then 10 flies inside, we dare to use it. And there is only 1 air-con for 80 square metres area is not enough. And we can’t adjust the speed of the fans. The pool and beach view is stunning. The breakfast is perfect, lot of choices. There is a kids club which my kids like it. They even have kids care services.
Stayed 1 night in Jul 2025

10/10 Excellent

salah

Stayed 6 nights in Jul 2025

10/10 Excellent

Nikhil, Traralgon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family looking for quiet and serene accommodation with Balinese architecture. Not much entertaining activities No poolside music
Stayed 1 night in Jul 2025

6/10 Okay

Monique

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not 5 star

Friendly staff but the hotel was dated and need upgrading. Not 5 star standard. Breakfast ok-ish
Stayed 3 nights in Jun 2025

8/10 Good

russell

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 2 nights in Jun 2025

6/10 Okay

eliza

Travelled with family
Liked: Property conditions & facilities, room comfort

Comfortable enough, but food wasn’t up to scratch

Hotel is fine Rooms are a little dated but comfortable Hotel food was a little pricey for Bali and not very good quality We ended up going to another hotel for many times for breakfast and dinner during our stay
Stayed 6 nights in Jun 2025

4/10 Poor

Andrew

Disliked: Property conditions & facilities
The property was very tired, shower head was calcified and bed pillows very large and firm. Food from the restraunt was below average and buffet breakfast sub par. Not great value for $
Stayed 4 nights in Jun 2025

4/10 Poor

Lisa

Travelled with family and small children, Travelled with group
For a 5 star hotel was disappointed. Beds were hard , would have better sleeping on the floor . No hand towels or face washers. Having to ring everyday for towels to be delivered, when taken Customer service at service desk terrible.
Stayed 7 nights in Jun 2025

10/10 Excellent

Georgina

Liked: Cleanliness, amenities
The rooms with garden view were situated across the road from the main hotel, with their own swimming pools and bar area. A man to help you cross the small but busy road 24/7.
My little patio view
Stayed 14 nights in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only about 25mins from airport, good looking property, very friendly staff, didn't realise the hotel was split in 2 across a road, reception, breakfast, main pool, and half the rooms were on the beach side, the other pool was across the road, with rooms with pool access,,, i booked the pool access room, then had an email saying the pool was under maintenance, and was closed , but would be open 2 weeks before we arrived, which was good, on arriving at hotel, we were told the pool was still closed, we were upgraded to another room , which was nice, but not close to the pool like i wanted, this pool was cold, very windy from the ocean, and too many people were there due to the other pool being closed, 2 days before we left the other pool opened, it was nice and warm , and the wind was blocked from the ocean due to the built up area it was located in, this is the better side, overall its a nice place, but for us it was ruined , due to the pool being closed
Stayed 10 nights in Jun 2025

10/10 Excellent

LEE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness
Nice resort ,pitty you cant really walk the ocean front
Stayed 5 nights in May 2025

2/10 Terrible

sophia

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

pascal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Professional photographer inside reception to capture special moment for was great for us. Rooms where always clean and well looked after.. Only downside 2nd pool was down for maintenance
Stayed 7 nights in Apr 2025

10/10 Excellent

Dewan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed at Novotel Bali Benoa for 3 nights as a family of five and had an absolutely delightful experience. The hotel is perfectly set up for families — our kids especially loved the dedicated kids pool and the vibrant kids club, which gave us some time to relax while they had their own adventures. One of the most magnificent features of this hotel is its private beach — peaceful, clean, and just steps away from the resort. It really gave our stay that extra tropical charm. The food and drinks were enjoyable and reasonably priced. While the overall quality was good, we do feel there’s room for improvement in terms of variety and consistency of food offerings. The staff were all very friendly and welcoming throughout our stay. A special thanks to Aditiya, who went above and beyond by waiving our late check-out fee — a generous gesture that saved us around $100 AUD and truly left a lasting impression. Overall, Novotel Bali Benoa offers great value and warm hospitality in a beautiful beachfront setting. We’d definitely consider coming back for another family escape.
Stayed 3 nights in Apr 2025

10/10 Excellent

dominick, hagerstown

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent breakfast, friendly staff, bunk bed room was very great layout comfortable beds and mattresses
Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved everything!

Everyone is extremely friendly and accomodating. I was travelling alone with my two kids and no request is too big or too small. Very quiet and friendly. The hotel is not brand new, it’s a little bit run down, but still excellent condition. All pools are great for adults and lids. This is our second time in this hotel and won’t be the last one.
Stayed 12 nights in Mar 2025