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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Eco-certified hotel with free breakfast and fitness centre

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Point of interest
Reception
In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
The current price is NZ$244
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Queensway Carleton Hospital
    ‪3 min drive‬
  • Place, Canadian Tire Centre
    ‪9 min drive‬
  • Place, Tanger Outlets
    ‪10 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

Combined shower/bathtub, hair dryer, towels

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Private bathroom
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Combined shower/bathtub, hair dryer, towels

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

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  • Free WiFi
  • Air conditioning
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4.1 out of 5, Very good, 945 reviews
The price is NZ$280
includes taxes & fees
12 Oct - 13 Oct
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About the area

Ottawa

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in the centre of Ottawa, 9.2 km (5.7 mi) from Canadian Tire Centre and 12.8 km (7.9 mi) from Tanger Outlets. Highlights at this eco-friendly hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. .Sights within a 15-minute drive of this Nepean hotel include Rideau Canal and Canadian War Museum.

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 2.6 km
  • Bayshore Shopping Centre - 4 min drive - 4.0 km
  • Algonquin College - 7 min drive - 7.0 km
  • Canadian Tire Centre - 9 min drive - 11.7 km
  • Tanger Outlets - 10 min drive - 13.2 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Kichesippi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel with free breakfast and fitness centre
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2100 square feet (195 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Holiday Inn Express & Suites Ottawa West - Nepean by IHG. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2100 sq ft of conference space
  • 195 sq. m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with a safe and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is NZ$262
includes taxes & fees
13 Oct - 14 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on 13 Oct 2025 start from NZ$244.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yep, Holiday Inn Express & Suites Ottawa West - Nepean by IHG has a free self car park.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Ottawa West - Nepean by IHG is a hit with families.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG serve breakfast?

Yep, travelers highly rate the free on-the-go brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1044 reviews
Rating 8 - Good. 267 out of 1044 reviews
Rating 6 - Okay. 66 out of 1044 reviews
Rating 4 - Poor. 28 out of 1044 reviews
Rating 2 - Terrible. 31 out of 1044 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ed, Niagara Falls

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

HAE CHUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great! Good BreakFast!
Stayed 1 night in Jun 2025

8/10 Good

Obedia

Stayed 1 night in Jun 2025

8/10 Good

Thamilarasu

Liked: Cleanliness, property conditions & facilities
Great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Cameron

Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was easy. Lotsnof parking available. Our room was very clean and specious. Staff have been very friendly and accommodating. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashmara

Staff was very nice, upgraded us to a suite and allowed us to do a late check out so that we could enjoy a few more hours in the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Michel

Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Stayed 2 nights in Jun 2025

10/10 Excellent

TINA

Liked: Cleanliness, amenities
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Olurotimi

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Baveesnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Enjoyed our stay for the most part and most of the staff are very accommodating going above and beyond to make our stay enjoyable. I dont want one bad apple to hurt a review but i will mention that the night auditor who states hes from England is very rude to the point where it was very uncomfortable to even take to him. He told us that canadians dont understand english
Stayed 1 night in Jun 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet easy check in worth what you pay to stay here
Stayed 1 night in Jun 2025

8/10 Good

Stacey M

Stayed 1 night in Apr 2025

8/10 Good

Stacey M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV didn't work properly... old technology, picture was blotchy/blocky as it was trying to constantly update (annoying to watch)... a minor point since we were not there to watch TV. BUT, if there's a TV in the room, get it working properly OR remove it.
Stayed 2 nights in Jun 2025

4/10 Poor

Catalin, Woodbridge

Travelled with partner
The good: • Relatively large room • Fairly large parking lot. Parking is free. • Quiet hotel. Safe neighbourhood. The bad: • There is no safe in the rooms. • The Wi-Fi is open/unsecured. I had to use my cell-phone as hot spot for my laptop. • Not a single USB charging port in the room. • The AC is loud and blowing right above one of the beds. • The TV image kept going on and off. One chanel had no sound. • Breakfast was of mediocre quality and cold. The ugly: • The carpets are full of stains - inside and outside the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jun 2025

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was good. The front desk person was friendly and very helpful. Even though we were a little early for check in time, One of our 2 rooms was not quite ready yet, but got upgraded to a suite room; which was nice and appreciated. The TV remote batteries were dead and there was no shower curtain in the bathroom, but the guest service personnel came to our room and took care of it very quickly. The complimentary hot breakfast was good as expected for Holiday Inn and plenty of seats in the dining room and also outdoor seating available as well. There was plenty of parking spaces and hotel was clean and a nice stay overall. Will definitely keep this hotel on our list for our next trip to Ottawa.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlito

Stayed 1 night in Jun 2025