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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

A Holiday Inn Express & Suites building with a prominent sign displaying the brand name.
A river with boats docked along the side, a bridge in the background, and buildings on the opposite bank.
An outdoor patio with wicker furniture, a table with a vase of flowers, and a blue umbrella.
A modern lobby with a sofa, armchairs, a reception desk, and a large window.
A modern hotel lobby with a large TV screen, wooden paneling, and a patterned seating area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$224
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Sarsaparilla Trail
    ‪3 min drive‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room

A bed with white bedding and a wooden headboard.

Room

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(97 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, a desk with a laptop, a chair, a TV, and a small kitchenette.

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a large window with curtains.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

A hotel room with two beds, a nightstand with a drawer, and two wall-mounted lamps.

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(23 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a drawer, and two wall-mounted lamps.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a nightstand with a drawer, and two wall-mounted lamps.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Ottawa

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in the centre of Ottawa, 9.2 km (5.7 mi) from Canadian Tire Centre and 12.7 km (7.9 mi) from Tanger Outlets. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. .Sights within a 15-minute drive of this Nepean hotel include Rideau Canal and Canadian War Museum.

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 1.1 km
  • Sarsaparilla Trail - 3 min drive - 3.7 km
  • Canadian Tire Centre - 7 min drive - 11.7 km
  • Rideau Canal - 12 min drive - 19.4 km
  • Parliament Hill - 17 min drive - 20.8 km

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Bayshore Food Court - ‬6 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Domino's Pizza - ‬5 min drive
  • ‪Mary Brown's Chicken - ‬5 min drive

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2100 square feet (195 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Ottawa West - Nepean by IHG. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2100 sq ft of conference space
  • 195 sq. m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with a safe and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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includes taxes & fees
30 Aug - 31 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 49 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on 30 Aug 2026 start from NZ$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yep, Holiday Inn Express & Suites Ottawa West - Nepean by IHG has a free self car park.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Ottawa West - Nepean by IHG is a hit with families.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG serve breakfast?

Yep, travelers highly rate the free on-the-go brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1247 reviews
Rating 8 - Good. 323 out of 1247 reviews
Rating 6 - Okay. 87 out of 1247 reviews
Rating 4 - Poor. 44 out of 1247 reviews
Rating 2 - Terrible. 32 out of 1247 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, staff was friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lalindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE Were totally satisfied with our 3-night stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ross

Pleasant staff and a nice property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, large variety. Rooms were clean, staff was friendly.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff , breakfast was good. Would come back again next time
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daryl

Liked: Cleanliness
Nice breakfast, nice comfortable room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , excellent staff !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wa'el

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms,excellent breakfast buffet, tea and coffee available 24 hours in the lobby,and very convenient location.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, the breakfast was really good and I would recommend this property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful staff! Lots of availability to restaurants in the area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, big rooms and the breakfast was really good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff! Comfy beds and great breakfast. Will stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sue-Ann

Liked: Cleanliness, staff & service, amenities
Love the renovations.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the value you pay. Would stay again for sure.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Shveta

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stsy. The king jacuzzi suite was spacious. Bed comfy. Front desk staff were super friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
We have stayed here multiple times and enjoy everything every time
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness
Everything was 5 star awesome 👏 great
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apon arrival the front desk gentleman treated us excellent, very accommodating and professional. Breakfast was consistently very good and area very clean. Air conditioning worked as it should and staff was friendly and kind. Five Star experience!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Chilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very nice and helpful. Housekeeper work very hard to keep room clean.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Jagwinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, our room was clean and staff were really nice. Our room was also cleaned during ourstay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast was good with lots of variety
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes - everything was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully decorated very large in size. We got a wonderful upgrade and the free breakfast was way better than expected.
Stayed 2 nights in May 2026