See all properties
Save

Phuket Graceland Resort And Spa

4.5 star property
Stylish beach retreat with 3 outdoor pools

Photo gallery for Phuket Graceland Resort And Spa

3 outdoor pools
Creator video - submitted by Olabisi Oluyede
Graceland Suite Seaview 2 Bedrooms | Living area
Daily buffet breakfast (THB 500 per person)
3 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • 24/7 front desk
  • Spa
The current price is NZ$140
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
190 Thaweewong Road, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪1 min walk‬
  • Bangla Road
    ‪14 min walk‬
  • Jungceylon Shopping Center
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Pool Access

Deluxe Pool Access

Deluxe Pool Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Pool View

Deluxe Pool View

Deluxe Pool View

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Pool View

Family Pool View

Family Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Graceland Suite Seaview 2 Bedrooms

Graceland Suite Seaview 2 Bedrooms

Graceland Suite Seaview 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Family Room, Pool Access

Family Room, Pool Access

Family Room, Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Sunset Grand Deluxe Pool Access

Sunset Grand Deluxe Pool Access

Sunset Grand Deluxe Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sunset Grand Deluxe

Sunset Grand Deluxe

Sunset Grand Deluxe

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Sunset Deluxe Pool Access

Sunset Deluxe Pool Access

Sunset Deluxe Pool Access

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Sunset Deluxe Pool View

Sunset Deluxe Pool View

Sunset Deluxe Pool View

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
3 restaurants, breakfast, lunch, dinner served; international cuisine

Avista Hideaway Phuket Patong - MGallery

Patong
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$192
includes taxes & fees
23 Sept - 24 Sept
Avista Hideaway Phuket Patong - MGallery

About the area

Patong

A luxury stay in Patong awaits you at Phuket Graceland Resort And Spa. Within steps you'll find Patong Beach and Bangla Road within a 15-minute stroll. Highlights at this beach resort include 5 restaurants, 3 outdoor swimming pools and 2 poolside bars. .A day of pampering can include Thai massages, body treatments and aromatherapy. The restaurant, Sunset Beer Cafe, serves Belgian cuisine and is open for lunch and dinner. The View Bar is the resort's own bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, gym, Hot tub and sauna. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 4.5-property class Patong resort include Kalim Beach and Jungceylon Shopping Center.
View more Resorts in PatongOpens in a new window

What's nearby

  • Patong Beach - 1 min walk - 0.0 km
  • Bangla Road - 14 min walk - 1.2 km
  • Kalim Beach - 14 min walk - 1.2 km
  • Jungceylon Shopping Center - 17 min walk - 1.5 km
  • Central Patong - 17 min walk - 1.5 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 52 min drive

Restaurants

  • ‪Lobby Bar - ‬3 min walk
  • ‪Sunset Corner - ‬7 min walk
  • ‪The Deck Beach Club Patong - ‬2 min walk
  • ‪FUGA FUGA - ‬4 min walk
  • ‪Baan Thai Restaurant - ‬6 min walk

About this property

Phuket Graceland Resort And Spa

Stylish beach retreat with 3 outdoor pools
Phuket Graceland Resort And Spa offers its guests 3 outdoor swimming pools, Access to hot tub, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, spa services, and a library are also featured at the luxury Phuket Graceland Resort And Spa. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 4.5-star Patong resort is smoke free.

  • 600 guestrooms or units
  • 5 levels
  • 15 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Conference rooms
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
Phuket Graceland Resort And Spa offers 600 accommodations with minibars and a safe. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Thai massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Aerial view

Diamond Cliff Resort & Spa, Patong Beach

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 1,004 reviews
Diamond Cliff Resort & Spa, Patong Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 500 for adults and THB 250 for children
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bualuang Restaurant
  • Sunset Beer Cafe
  • Sunset Restaurant
  • The Flavor
  • The View Bar

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to October 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2000 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Graceland Phuket
Graceland Phuket Resort
Graceland Resort Phuket
Phuket Graceland
Phuket Graceland Kathu
Phuket Graceland Resort
Phuket Graceland Resort Kathu
Phuket Graceland Hotel Patong
Phuket Graceland Resort & Spa Patong
Phuket Graceland Resort And Spa
Phuket Graceland Resort Patong
Phuket Graceland Patong
Phuket Graceland Resort Spa

Frequently asked questions

What is the cancellation policy at Phuket Graceland Resort And Spa?

Phuket Graceland Resort And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phuket Graceland Resort And Spa?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Phuket Graceland Resort And Spa on 17 Sept 2025 start from NZ$139.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phuket Graceland Resort And Spa?

Yep, Phuket Graceland Resort And Spa has a free self car park.

Are there any beaches close to Phuket Graceland Resort And Spa?

Yep, Phuket Graceland Resort And Spa is a short 1-minute walk from Patong Beach.

Is there a spa on site at Phuket Graceland Resort And Spa?

There's no onsite spa, but this property does offer services like body treatments as well as Thai massages.

Does Phuket Graceland Resort And Spa have a pool?

Yep, and guests love it! Phuket Graceland Resort And Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars. One of the swimming pools will be unavailable from September 1 2025 to October 31 2025 (dates subject to change).

What luxury perks are available at Phuket Graceland Resort And Spa?

Phuket Graceland Resort And Spa features 2 poolside bars, 3 outdoor pools and 1 hot tub.

Is Phuket Graceland Resort And Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Phuket Graceland Resort And Spa is a hit with families.

Does Phuket Graceland Resort And Spa serve breakfast?

Yeah, visitors love the buffet brekkie here! Served daily from 6 AM to 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Phuket Graceland Resort And Spa?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Phuket Graceland Resort And Spa?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Belgian cuisine.

What time are check-in & check-out at Phuket Graceland Resort And Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Phuket Graceland Resort And Spa?

No, pets are not allowed.

Phuket Graceland Resort And Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out our stay was great. All the staff were friendly and very efficient. Our room was tended to each day with clean towels, made beds and fresh water. The large aircon foyer was a welcome after a long day in the warmth and there were many options at the breakfast buffet. With the size of the resort and the people staying there it never felt busy which was nice. I would stay here again and definitely recommend for families/couples or anyone. Great walking distance to shops, dining and beach.
Stayed 13 nights in Aug 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pools were amazing, room servicing and staff were excellent. Breakfast was fantastic.
Stayed 10 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple pools
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven Vincent

Travelled with family
Liked: Cleanliness
Location, facilities and staff
Stayed 10 nights in Jul 2025

6/10 Okay

Dionne

Stayed 12 nights in Jun 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities
Our stay was excellent I would highly recommend to our friends
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2025

10/10 Excellent

jAcK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and the room (double king size beds) was very comfortable. The kids like the bath tub!
Stayed 2 nights in Jun 2025

6/10 Okay

Vince

Liked: Cleanliness, amenities, property conditions & facilities
I would have preferred a room with a balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Radiani

Liked: Cleanliness, staff & service, property conditions & facilities
The exceptional service and welcoming service was amazing.
Stayed 10 nights in Jun 2025

10/10 Excellent

Jaimee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a good distance from the main centre of town without being too far, or too close and hearing everything. The resort itself is a bit on the old side, though I believe it is under renovations from what I saw. They gave us an amazing upgrade which was much appreciated! Breakfast was awesome with a wide variety of options for every type of eater. The pools were great, though I wish the swim up bar was open for longer! I didnt get the time to try bowling but had I stayed longer, I certainly would have loved to try all of the entertainment and activities. Wish the beds were a little softer, and that we had beach towels to take outside the resort (as most people dont travel with towels), but other than that, this resort is an excellent choice for a holiday in Patong!
Stayed 4 nights in Jun 2025

8/10 Good

SOONBOK

Travelled with family
Liked: Staff & service, room comfort

그랜드랜드에 다녀와서.....

우기에 습도가 높은데 침구류가 전체적으로 눅눅해서 편안한 숙면을 취하기 어려웠음. 또한 숙소 해충구제에 좀 더 세심한 관심필요
Stayed 5 nights in Jun 2025

6/10 Okay

Logan

Stayed 6 nights in Jun 2025

8/10 Good

Pasquale

Stayed 10 nights in May 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad to pick up this great deal and o lt pay half the amount i was originally quoted, a real bargain
Stayed 5 nights in May 2025

8/10 Good

Lesley Joan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was meant to have a room with a queen bed and single but we had two single beds. Not enough drawer space. Our room had limited English speaking tv channels whilst others had lots. Did not like signing in and out of towels. Breakfast was excellent would be a perfect venue for dinner.
Stayed 14 nights in May 2025

10/10 Excellent

David, Newport Beach

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

david

Liked: Cleanliness
Disliked: Amenities
Our room had no windows. It was noisy with construction work most nights. There were badly behaved children throwing balls
Stayed 4 nights in May 2025

10/10 Excellent

Karissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was okay everything else was perfect, great entertainment , huge rooms . We will return for sure
Stayed 3 nights in Mar 2025

8/10 Good

Willaim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, friendly staff and very comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

David, Newport Beach

Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with partner
We stayed in a pool access room and liked the value for money. The pool was beautiful, but it was difficult to get in and out for my husband with shoulder issues. The breakfast buffet was standard with a big range on offer. If you're big on cleanliness, I wouldn't recommend it, as its at a minimum, with lots of things looking tired, and needing repairs. The shower in the room is a great size, with great water pressure but water can run into the toilet floor which isca design fault. The room smelled mildewy the whole time, as they often do in tropical places.
Stayed 5 nights in May 2025

6/10 Okay

Louise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this resort for 11 nights in a Deluxe Pool Access room. The room itself was the highlight of our stay and the main reason we decided to stay the entire duration. After three nights, we requested a move due to issues with our surroundings, but the hotel was unable to provide us with a comparable room. While we love Phuket, our experience was overshadowed by the behavior of other guests. Many were loud, inconsiderate, and disruptive at all hours, including door slamming, shouting, and even smoking marijuana on the balcony above us. Tuk tuks blaring music past the hotel’s side street at all hours of the night only added to the noise. As we were traveling with two young children, this constant disruption was especially frustrating. In response to our complaints, the resort did try to assist by increasing security and offering us a room change, but the alternative didn’t offer the same private pool access we loved, so we chose to stay put. Unfortunately, during our stay, both my husband and I became very ill after eating at the resort, where we had all our meals that day. It was incredibly disappointing to experience food poisoning in the very place we expected to be safe. On a positive note, the kids club was a fantastic feature, and we truly enjoyed the convenience and luxury of the pool access room. However, despite these highlights, the overall experience has left us with no desire to return.
Stayed 11 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great amenities. Breakfast was a great way to start the day.
Stayed 14 nights in May 2025