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Banyan Tree Puebla

5.0 star property
Luxury Puebla hotel in Puebla Historic Center with 3 restaurants

Choose dates to view prices

Banyan Tree Puebla

Photo gallery for Banyan Tree Puebla

Exterior
Indoor wedding
Urban Room Double
Daily local cuisine breakfast for a fee
Couples treatment room(s), body treatments, aromatherapy

Overview of Banyan Tree Puebla

Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Check out the area

Map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000
  • Popular LocationPuebla Convention Center7 min walk
  • Popular LocationZócalo de Puebla14 min walk
  • Popular LocationPuebla Cathedral20 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)38 min drive

Room options

View all photos for Urban Bliss

Premium bedding, pillow-top beds, minibar, in-room safe

Urban Bliss

Highlights

Air conditioning
Heating
Dining table
TV
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Suite

Bliss Suite

Bliss Suite

Highlights

Air conditioning
Heating
Dining table
TV
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite

Serenity Suite

Serenity Suite

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Blackout curtains
Premium bedding
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room Double

Urban Room Double

Urban Room Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Harmony Suite

Harmony Suite

Harmony Suite

Highlights

Separate dining area
Air conditioning
Heating
Dining table
TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 210 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room King

Urban Room King

Urban Room King

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Junior Suite

Bliss Junior Suite

Bliss Junior Suite

Highlights

Air conditioning
Heating
Dining table
TV
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Junior Suite Double

Urban Junior Suite Double

Urban Junior Suite Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Urban Junior Suite King

Urban Junior Suite King

Urban Junior Suite King

Highlights

Air conditioning
Heating
Dining table
TV
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

A luxury stay in the heart of Puebla awaits you at Banyan Tree Puebla. Within just a 15-minute stroll, you'll find popular places like Puebla Convention Center and Zócalo de Puebla. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges, and a full-service spa. .A relaxing day at Sense Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and mani/pedis. The restaurant, Pasquinel Bistrot, is open for breakfast and dinner. Bar Los Lavaderos is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym, and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Local cuisine breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-star Puebla Historic Center hotel include Puebla Cathedral and Centro Expositor.

What's nearby

  • Puebla Convention Center - 7 min walk
  • Zócalo de Puebla - 14 min walk
  • Fort Loreto - 18 min walk
  • Puebla Cathedral - 20 min walk
  • Centro Expositor - 6 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 39 min drive

Restaurants

  • El Ranchito - 1 min walk
  • Cervecería la Bici de Cleta - 6 min walk
  • Restaurante la Chiquita - 1 min walk
  • Mercado de Comida Típica el Alto - 4 min walk
  • Café Rentoy - 6 min walk

About this property

Banyan Tree Puebla

Luxury Puebla hotel in Puebla Historic Center with 3 restaurants
Banyan Tree Puebla offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 4951 square feet (460 square meters) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury Banyan Tree Puebla. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Puebla hotel is smoke free.

  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference rooms
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Banyan Tree Puebla offers 78 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Sense Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: MXN 800 for adults and MXN 800 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Los Lavaderos
  • Pasquinel Bistrot
  • Rooftop Bar
  • Saffron
  • Trattoria Cello-proximame

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Dining table
  • In-room babysitting
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • 4,951 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • TV

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 01 to August 31:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: MXN 1260 per pet, per day
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 800 for adults and MXN 800 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rosewood Puebla Hotel
Rosewood Puebla
Hotel Azul Talavera
Azul Talavera Hotel
Banyan Tree Puebla Hotel
Banyan Tree Puebla Puebla
Banyan Tree Puebla Hotel Puebla

Frequently asked questions

What is the cancellation policy at Banyan Tree Puebla?

Banyan Tree Puebla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banyan Tree Puebla?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Banyan Tree Puebla on 12 May 2024 start from NZ$368.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banyan Tree Puebla have a pool?

Banyan Tree Puebla has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Banyan Tree Puebla a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Banyan Tree Puebla.

Is Banyan Tree Puebla family-friendly?

You bet! With amenities like babysitting services and a deli, as well as children's slippers and childcare services in the guestrooms, it's no surprise Banyan Tree Puebla is a hit with families.

Is there a free airport shuttle available at Banyan Tree Puebla?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Banyan Tree Puebla?

Yep, you can grab a meal at Banyan Tree Puebla's onsite restaurant that serves breakfast and dinner.

Are pets allowed at Banyan Tree Puebla?

Furry friends are welcome at Banyan Tree Puebla, with food and water bowls on offer.

Banyan Tree Puebla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 472 reviews" "
Rating 8 - Good. 73 out of 472 reviews" "
Rating 6 - Okay. 25 out of 472 reviews" "
Rating 4 - Poor. 16 out of 472 reviews" "
Rating 2 - Terrible. 11 out of 472 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Paulus, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jan 2024

10/10 Excellent

Fermin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in Jan 2024

10/10 Excellent

ENRIQUE PAULIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
increíble propiedad
Stayed 1 night in Jan 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gusto aun que tuvimos algunos inconvenientes con la habitación. El lugar está muy bonito
Stayed 1 night in Nov 2023

10/10 Excellent

Gilberto R. Ruiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities, stellar service and good food venues.
Stayed 3 nights in Aug 2023

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Safe. You can get a uber and go to the town square in 5-10min. Thabk you Enrique for the great hospitality.
Stayed 2 nights in Aug 2023

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy limpio, el personal desde el check in fue muy amable y las instalaciones están en buenas condiciones. La ubicación es muy buena
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful boutique hotel. Breakfast was nice with enough selections. Our room was with two double beds, and it was spacious and very comfortable. However, it was on facing a very busy road where buses and coaches stop for people to get on and off. It is extremely noisy with all the honking from around 8 am to 9 pm. It only becomes quite after 11pm. We asked if we could change to a quieter room and we were told that it would be an extra 100 USD per night plus taxes. We went to have a look at the other options but they were smaller than our room, so we decided not to change.
Stayed 3 nights in Jul 2023