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4.7 out of 5

"The room was nice and clean. There was little traffic and road noise. " More

By a verified traveller on Thu 01 Oct 2020

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Hotel Description

A luxury stay in the heart of Rockhampton awaits you at Quality Hotel Regent Rockhampton. Within just a 15-minute stroll, you'll find Pilbeam Theatre and Archer Park Station & Steam Train Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 49 individually decorated rooms feature LED TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Dining in is an option with room service, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The café, REGENT CAFE, is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 1292 square feet (120 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is available.

Sights within a 15-minute walk of this Rockhampton hotel include Rockhampton Art Gallery and Nissan Navara Arena.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$140* Per night/room 7 Nov. - 8 Nov.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 4 Max

Quality Hotel Regent Rockhampton ratings based on 43 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Hotel Regent Rockhampton

Everyone (29) Couples (8) Family (5)
4 out of 5
The room was nice and clean. There was little traffic and road noise.

Posted by , from Ipswich on 1 Oct. 2020

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Comment from Hotel Management

3 Oct. 2020 by FER

hanks for the comments. If you had asked for a quieter room we could have given one away from the road. Regent being in CBD and next to Bolsover street, Yes the frontage get noise.

5 out of 5
The booking process was easy. The checkin process was streamlined, welcoming and friendly. The hotel itself was way better than expected. I highly recommend staying here, it was all wonderful.

Posted by , from Bridges on 25 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Fernando

Thanks Kylie for your comments and full score (5/5). we look forward to serving you again

4 out of 5
Nice and central. Everything was really clean. I waited a little bit at the desk for check in but they apologised for the wait and all staff were really nice so I didn’t mind. Explained everything really well. Only thing that could of been improved would be if the aircon had been put on before arrival because the room was stuffy upon entering- took a while to cool it down. Would stay again.

Posted by , from Brisbane on 21 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by Fernando

Thanks for the good review Amanda. Yes with the summer approaching we will put the ACs in the room in the afternoon to make it cool and pleasant when you check in. Thanks for the feedback

5 out of 5
Massive rooms, really pleasant staff...very easy and accommodating

Posted by , from Brisbane on 21 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by Fernando

Hi Brad, Thanks heaps for your comment and full marks

5 out of 5
Impeccably clean and tidy. Very well presented.

Posted by , from Townsville on 11 Aug. 2020

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Comment from Hotel Management

13 Aug. 2020 by Fernando

Thanks John. We really value your comments and the score. We take extra effort to keep the rooms and the hotel clean and tidy and its good to see our valued guests like you noting that. Thanks again

5 out of 5
Gorgeous old rooms, tall ceilings and building, well appointed rooms.

Posted by , from NSW on 3 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by Fernando

Thanks Richard for your comments and also for full marks given to us. We look forward to serving you again.

5 out of 5

Posted by on 17 Jul. 2020

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Comment from Hotel Management

18 Jul. 2020 by GM

Thanks for 5 of 5 review

5 out of 5
Host, wonderfull. Room perfect. Well styled and spotless. location great for steping out to restraunts and bars. We warmed up at the in house cocktail bar. Highly recommend.

Posted by , from Mackay. on 8 Jul. 2020

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Comment from Hotel Management

9 Jul. 2020 by GM

Thanks for the comment and all 5 points. Thanks PeteMac, We look forward to serving you again.

5 out of 5
This is such a beautiful hotel to stay in. It is spacious, clean and comfortable; old world charm with modern conveniences - wifi, nice toiletries, big tv & mini bar. Owner is very friendly, and although I’m staying for work, I always look forward to staying overnight at the Quality Hotel Regent in Rockhampton.

Posted by , from Bundaberg on 3 Jul. 2020

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Comment from Hotel Management

7 Jul. 2020 by GM

Thanks Michelle for your comments and full marks. It was really nice having you here and we look forward to seeing soon again

1 out of 5
Room had not been cleaned when I walked in there, so had to get another room . Room smelt very bad , very uncomfortable. Was disappointed. Have stayed there before and it was really good.

Posted by on 29 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Fernando

We are really sorry for the mishap. The rooms were still in the process of cleaning when you checked in and we should have checked trhe room condition prior to giving you the key. We apologise again. Re room smell, we will check that again and make things right, Hoping you will come back again to see a diffrent expereince.

About the Quality Hotel Regent Rockhampton

Location 192 Bolsover Street, Rockhampton, QLD 4700

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Quality Hotel Regent Rockhampton. Free self parking is available. This 4.5-star Rockhampton hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 conference rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rockhampton, QLD (ROK) (4.4 km / 2.8 mi)
  • Train station: Rockhampton Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Quality Hotel Regent Rockhampton offers 49 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

REGENT CAFE - This café serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Onsite venue #2 - cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 6:30 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property does not have a front desk. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property

Hotel Names

  • Quality Hotel Regent Rockhampton
  • Quality Hotel Regent
  • Quality Regent Rockhampton
  • Quality Regent
  • Quality Regent Rockhampton
  • Quality Hotel Regent Rockhampton Hotel
  • Quality Hotel Regent Rockhampton Rockhampton
  • Quality Hotel Regent Rockhampton Hotel Rockhampton

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.