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Best Western Springfield West Inn

2.5 star property

Photo gallery for Best Western Springfield West Inn

A Best Western hotel with a modern design, featuring a large building with multiple windows and a well-lit entrance.
A gym with treadmills, elliptical machines, and weight benches.
A restaurant with a counter, seating area, and various food and drink dispensers.
A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.
A hotel lobby with a brown sofa, a reception desk, a wall-mounted TV, and a large plant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$202
includes taxes & fees
6 Aug - 7 Aug

Explore the area

View map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪10 min walk‬
  • Place, Cinemark West Springfield 15
    ‪17 min walk‬
  • Place, Connecticut River
    ‪19 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Accessible - 1 Queen, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a large bed, two bedside lamps, a television, and a window with curtains.

Accessible - 1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 double beds, nonsmoking

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

2 double beds, nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside lamps, a TV, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a television, and a desk with a lamp.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a chair, a desk with a television, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

West Springfield

At Best Western Springfield West Inn you'll be 0.1 km (0.1 mi) from Connecticut River and 4 km (2.5 mi) from Eastern States Exposition. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .With a stay at this West Springfield hotel, you'll be 4.4 km (2.7 mi) from Baystate Medical Center and 4.7 km (2.9 mi) from MassMutual Center.

What's nearby

  • Big E - 10 min walk - 0.8 km
  • Majestic Theatre - 17 min walk - 1.5 km
  • Cinemark West Springfield 15 - 17 min walk - 1.5 km
  • Connecticut River - 19 min walk - 1.6 km
  • Roberto Clemente Field - 3 min drive - 2.5 km

Getting around

  • Springfield Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Cumberland Farms - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Best Western Springfield West Inn

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Seasonal outdoor pool
Quality Inn West Springfield
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 1,024 reviews
The price is NZ$212
includes taxes & fees
4 Aug - 5 Aug
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is parking available at Best Western Springfield West Inn?

Yep, Best Western Springfield West Inn has a free self car park.

How much does it cost to stay at Best Western Springfield West Inn?

As of 29 Jul 2026, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on 6 Aug 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Springfield West Inn?

The closest beach to Best Western Springfield West Inn is Haviland Pond Beach (13.6 km).

Does Best Western Springfield West Inn serve breakfast?

You bet, our visitors give high marks to the free continental brekkie here! Offered daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Springfield West Inn?

No, Best Western Springfield West Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Springfield West Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Springfield West Inn?

No, only service animals are allowed.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, great parking and great location. Would definitely stay there again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Madinakhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nerlande

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room staff nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and jose at the front desk was very kind amd helpful and at the breakfast department he was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Sheana

Liked: Property conditions & facilities
Most of the staff was great. At one point there was a gentleman in the lobby, laying on the chairs with his hand down his pants talking on his phone completely disgusting.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

PATRICIA

Liked: Cleanliness
Breakfast was fair. Furniture and mattress need to be replaced.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, breakfast, was good and fresh.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights From check in to breakfast everything was as great
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Perfect we will be back again for sure
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

LENORA

PARKING WAS FINE-DID NOT USE BREAKFAST
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre in every way
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Gerardo

Not too noisy and toilets to be working
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Every single worker was hospitable! I will definitely stay again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The room was very clean. The decor was modern, the TV huge. The bath had no signs of long-term water use/damage. Bedside USB/charger outlets would have been nice. Breakfast was good, olentiful and varied. Breakfast wa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Missed breakfast, but check-in and check-out were all pretty seamless. The facility is dated, but we'll taken care of. Front desk person visible at all times and friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western was disgusting. It was dirty, old, poorly maintained and gross to stay in. Do not book this hotel. I would love to get my money back because it was truly a terrible stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shuhfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 1 night in Oct 2025