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Comfort Inn & Suites West Springfield

Property class: 2.5

Photo gallery for Comfort Inn & Suites West Springfield

An indoor swimming pool with a skylight roof, lounge chairs, and a hot tub.
A spacious living area with a fireplace, seating, and a view through large windows.
A compact hotel room with a kitchenette, a flat-screen TV, a dining area with a table and chairs, and a patterned rug.
A hotel room with a flat-screen TV, a fireplace, a sofa, a small table, and a window with curtains.
A hotel lobby with a reception desk, seating area with chairs and ottoman, and a patterned rug on the floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$234
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
106 Capital Drive, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪2 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Place, Cinemark West Springfield 15
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a nightstand with a phone, a wall-mounted lamp, and a window with curtains.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a bed, bedside table, lamp, chair, and artwork on the walls.

1 King Bed, Suite, Nonsmoking

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

West Springfield

Comfort Inn & Suites West Springfield places you steps from Olympia Ice Center and within a 20-minute stroll of Connecticut River. Highlights at this hotel include an indoor swimming pool, free self-parking and Access to hot tub. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this West Springfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Olympia Ice Center - 2 min walk - 0.2 km
  • Riverdale Center - 15 min walk - 1.3 km
  • Riverdale Shops - 19 min walk - 1.6 km
  • Cinemark West Springfield 15 - 2 min drive - 1.8 km
  • MGM Springfield - 5 min drive - 7.0 km

Getting around

  • Springfield Union Station - 16 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 36 min drive

Restaurants

  • ‪Dunkin' - ‬6 min drive
  • ‪Cumberland Farms - ‬5 min drive
  • ‪puerto rico bakery 1 - ‬6 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Comfort Inn & Suites West Springfield

Comfort Inn & Suites West Springfield offers its guests an indoor pool and a hot tub. WiFi is free in public spaces. Comfort Inn & Suites West Springfield also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
Comfort Inn & Suites West Springfield offers 75 accommodations with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Red Roof Inn PLUS+ West Springfield
West Springfield
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.5 out of 5, Good, 1,006 reviews
The price is NZ$188
includes taxes & fees
1 Sept - 2 Sept
Red Roof Inn PLUS+ West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0008023250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites West Springfield?

Comfort Inn & Suites West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on 30 Aug 2026 start from NZ$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites West Springfield?

Yep, Comfort Inn & Suites West Springfield has a free self car park.

Are there any beaches close to Comfort Inn & Suites West Springfield?

The closest beach to Comfort Inn & Suites West Springfield is Babbs Beach (16.1 km).

Does Comfort Inn & Suites West Springfield have a pool?

Comfort Inn & Suites West Springfield has an indoor pool.

What makes Comfort Inn & Suites West Springfield a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Comfort Inn & Suites West Springfield.

Is there a free airport shuttle available at Comfort Inn & Suites West Springfield?

No, Comfort Inn & Suites West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites West Springfield?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Comfort Inn & Suites West Springfield?

No, only service animals are allowed.

Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 338 out of 990 reviews
Rating 8 - Good. 300 out of 990 reviews
Rating 6 - Okay. 179 out of 990 reviews
Rating 4 - Poor. 106 out of 990 reviews
Rating 2 - Terrible. 67 out of 990 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only for one night, but the staff was amazing and the hotel was immaculate.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year in April for a high school event. The hotel is always clean, the rooms are nice, and the continental breakfast is really good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kelly

Liked: Amenities
Very helpful staff, comfy beds!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities
Everything was great and as described
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Great location, clean staff was very very friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jared

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Jeffory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Great value with the breakfast and a pool/hot tub! Would stay again!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shareen

The staff at check in was personable and highly professional.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year , staff very nice & the place plus the pool are very clean
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Hot tub and comfy beds
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Zenith

Sofa bed mattress was gross with big period stain and the mattress spring was open and popped out. Total mattress replacement needed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Suzanne

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Crystaline

Liked: Cleanliness, staff & service, amenities
I live it it was clean pool was hot
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Rosanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, breakfast was good but ended too early. Stayed two nights and was quiet and good location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very friendly and engaging staff.
Stayed 1 night in May 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice weekly stay

nice place clean beds little too firm good breakfast
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Quiet location. Free breakfast, free parking and a swimming pool were all great benefits.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay at this location again.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Tetyana

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel
Stayed 1 night in Jan 2026