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Hampton Inn West Springfield

Property class: 2.5

Photo gallery for Hampton Inn West Springfield

A restaurant with a glass-enclosed patio, wooden flooring, and green upholstered seating.
A conference room with two desktop computers, a telephone, and leather chairs.
A suite shop with a refrigerated display case containing various beverages and snacks.
A reception desk with a large screen displaying a bicycle wheel and the word "enjoy."
A hotel room with two beds, a desk, a TV mounted on the wall, and a view of the outdoors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$244
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
1011 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Shops
    ‪3 min walk‬
  • Place, Cinemark West Springfield 15
    ‪6 min walk‬
  • Place, Olympia Ice Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for One King Bed Study with Sofa Bed

A hotel room with a bed, a sofa, a television, and a desk.

One King Bed Study with Sofa Bed

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for 2 Queen Microwave Fridge Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

2 Queen Microwave Fridge Non-Smoking

  • Sleeps 2
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard room

In-room safe, desk, blackout curtains, iron/ironing board

Standard room

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a sofa, a small table, a TV, and a door leading to another room.

1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a telephone.

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

A hotel room with a bed, bedside tables, a desk, and a chair.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk with a chair, a television, a window with a view of the outside, and a framed picture on the wall.

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard room

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a telephone.

Standard room

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for 1King study sofa bed

A hotel room with a bed, a sofa, a television, and a window with a view.

1King study sofa bed

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the area

West Springfield

At Hampton Inn West Springfield you'll be 2.4 km (1.5 mi) from Eastern States Exposition and 4.4 km (2.7 mi) from Holyoke Mall. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute drive of this West Springfield hotel include MassMutual Center and Eastern States Exposition.

What's nearby

  • Riverdale Center - 3 min walk - 0.3 km
  • Riverdale Shops - 3 min walk - 0.3 km
  • Cinemark West Springfield 15 - 6 min walk - 0.6 km
  • Olympia Ice Center - 16 min walk - 1.4 km
  • MGM Springfield - 6 min drive - 7.4 km

Getting around

  • Springfield Union Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪7 Brew Coffee - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪puerto rico bakery 1 - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Hampton Inn West Springfield

Hampton Inn West Springfield offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Hampton Inn West Springfield also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.
  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
Hampton Inn West Springfield offers 125 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

An indoor swimming pool with a glass ceiling, surrounded by white chairs and a wooden wall in the background.
Quality Inn West Springfield
West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, 1,011 reviews
The price is NZ$249
includes taxes & fees
28 Sept - 29 Sept
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0001873250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield

Hampton Inn West Springfield

West Springfield Hampton Inn

Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Hotel

Hampton Inn West Springfield Hotel

Hampton Inn West Springfield West Springfield

Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Hampton Inn West Springfield?

Hampton Inn West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn West Springfield?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at Hampton Inn West Springfield on 27 Sept 2026 start from NZ$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn West Springfield?

Yep, Hampton Inn West Springfield has a free self car park.

Are there any beaches close to Hampton Inn West Springfield?

The closest beach to Hampton Inn West Springfield is Babbs Beach (15.4 km).

Does Hampton Inn West Springfield have a pool?

Hampton Inn West Springfield has a seasonal outdoor pool. The pool is open from May to September.

Is Hampton Inn West Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn West Springfield is a hit with families.

Does Hampton Inn West Springfield serve breakfast?

Yep, complimentary buffet brekkie is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hampton Inn West Springfield?

No, Hampton Inn West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn West Springfield?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn West Springfield Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean, staff was very friendly. We would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kathleen M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always helpful, professional and friendly. Convenient to shopping and dining. Safe area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Coreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was pleasant!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom was spacious, bed comfy, air conditioner was quiet and effective, Will stay here again. Thank you
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very beautiful,peaceful and clean.the staffs are beyond nice and very helpful.the pool wasn’t available because they’re fixing up the pool side but other than that everything else was perfect.breakfast is always good and the hotel is very quite and peaceful.it was my second time staying there and I will be coming back again in July.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, breakfast was excellent. Older hotel rooms but maintained well.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rasha

Disliked: Amenities, property conditions & facilities
The breakfast was great! The rooms and hallways could be cleaner.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Guilmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Wasn't expecting to stay in a handicap room but worked out ok. Couch cushions were severly soiled - probably should toss the whole thing out. Staff were pleasant, breakfast very good and room was clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and clean. Kitchen area was a bit cramped in comparison to other Hampton Inn's but not a deal breaker. Dining area was sufficient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Robert

Liked: Staff & service
Breakfast was good. Room was clean but old.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could have had more simple choices like scrambled eggs with nothing added to them (allergies) and also the milk was warm out of the caraffe.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kathleen M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when in town for business. Staff is wonderful, friendly, efficient and professional. Great buffet breakfast choices.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Sergio

Disliked: Cleanliness, amenities
An extremely expensive stay in a very average room. Not very clean. Breakfast was less than average.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tammy C

Plumbing issue resolved quickly with a room change. Rooms are clean and staff was friendly and helpful. Easy parking and free breakfast were a big plus. Building showing some wear and tear.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Nicholas

Hotel in general was fine, b
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jesus

Q
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tammy C

The room was clean and the staff was helpful.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Stephen

Disliked: Property conditions & facilities
This place is seriously dated and needs a total makeover. Surprised that Hilton hasn’t stepped in on this.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Amelia

Needs more variety
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Majorie

Liked: Cleanliness, staff & service, property conditions & facilities
nearby eateries
Stayed 1 night in Nov 2025