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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel with free breakfast and fitness centre

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Creator video - submitted by JetsettingJabber
Indoor pool
Free daily on-the-go breakfast
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$224
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
145 State Street, Springfield, MA, 01103
  • Place, Dr. Seuss National Memorial
    ‪2 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(106 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

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Lobby

Hampton Inn & Suites Springfield/Downtown

South End
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$201
includes taxes & fees
30 Dec - 31 Dec
Hampton Inn & Suites Springfield/Downtown

About the area

Springfield

Holiday Inn Express Springfield Downtown by IHG puts you in the heart of Springfield, steps from MassMutual Center and within a 15-minute stroll of Paramount Theater. Highlights at this Baroque hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. .Sights within a 20-minute walk of this Metro Center hotel include Springfield Armory and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Dr. Seuss National Memorial - 2 min walk - 0.2 km
  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 1.0 km
  • Springfield Armory - 13 min walk - 1.1 km

Getting around

  • Springfield Union Station - 10 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive

Restaurants

  • ‪Commonwealth Bar - ‬6 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪MGM Lobby - ‬3 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel with free breakfast and fitness centre
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a deep soaking bath and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Hampton Inn & Suites Springfield/Downtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$201
includes taxes & fees
30 Dec - 31 Dec
Hampton Inn & Suites Springfield/Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on 22 Dec 2025 start from NZ$223.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Springfield Downtown by IHG?

Yep, Holiday Inn Express Springfield Downtown by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Springfield Downtown by IHG?

The closest beach to Holiday Inn Express Springfield Downtown by IHG is Haviland Pond Beach (11.9 km).

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Holiday Inn Express Springfield Downtown by IHG has a pool and an indoor pool. The pool is open 8 AM to 10 PM.

Is Holiday Inn Express Springfield Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Springfield Downtown by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Express Springfield Downtown by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Express Springfield Downtown by IHG serve breakfast?

Yep, guests love the free on-the-go brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Springfield Downtown by IHG?

No, Holiday Inn Express Springfield Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Springfield Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 724 out of 1077 reviews
Rating 8 - Good. 232 out of 1077 reviews
Rating 6 - Okay. 61 out of 1077 reviews
Rating 4 - Poor. 24 out of 1077 reviews
Rating 2 - Terrible. 36 out of 1077 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robert Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs better parking and easier access doors to get in.
Stayed 6 nights in Sep 2025

10/10 Excellent

Thomas, Salem

Stayed 1 night in Sep 2025

10/10 Excellent

Alyssa

Travelled with family
Man at the front desk when we arrived had a great upbeat personality, super friendly. The room was very clean and comfortable. We visited for the WWE wrestling event and was pleasantly surprised by your hotel. Thank you all so much!
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Staff & service
The condition of the bathroom tub and sink area. Tub had mold in it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherri

Stayed 1 night in Sep 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my mom both loved the beds. We both suffer from insomnia and we both got the best night of sleep we have had in quite some time. Your staff was excellent and very professional when I was checking in as this is only the second time I’ve checked into a hotel as an adult.
Stayed 1 night in Sep 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and convenient location. The free breakfast was also great!
Stayed 1 night in Sep 2025

10/10 Excellent

Don

Great stay

Great hotel. Less than 5 min walk to casino, massmutual center, basketball hall of fame. Very friendly and helpful staff. Common areas are clean and well kept, rooms are lovely. Mattress is comfortable, TV is good size. Overall real good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casino
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Aleeza, Mashpee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelled like cigarette smoke. It was awful. Very expensive for not being completely satisfied.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and nicely furnished. The staff were friendly and quick at check in. The one negative is no smart tv - so no access to apps like Netflix, no way of knowing what network /show was on a channel - not even a guide channel. But that's just a personal expectation.
Stayed 1 night in Sep 2025

2/10 Terrible

Sherece

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place. The front desk staff were rude. The kitchen staff was as well. There was one young lady (manager?) that was very kind. The breakfast is undesirable. Breakfast is from 6-10am, if I recall. The pancake machine isn’t filled until 8am and finishes at 9am. Once emptied, they do not refill it, regardless the amount of guest that are staying. It was fully booked during our stay. The parking was included, which was nice. The pool was nice too. Although there were people watching us the whole time. I literally have a video of ppl staring at us, in the pool (from the window). Room service staff were very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

German

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Timothy, Boston

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gisela

Stayed 1 night in Sep 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking lot in the property
Stayed 1 night in Aug 2025