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Holiday Inn Express Springfield Downtown by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

An indoor swimming pool with clear blue water, surrounded by a tiled floor, and equipped with safety railings.
Creator video - submitted by JetsettingJabber
A breakfast area with a counter, seating, and a menu display.
A hotel with a classic architectural style, featuring large windows and a prominent entrance.
A hotel lobby with reception desks, seating area, and a modern ceiling design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$194
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
145 State Street, Springfield, MA, 01103
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds (Addl Living Area)

9.6 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A modern hotel room with a sofa, armchair, a small table, and a framed picture on the wall.

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sofa.

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(128 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of a building through the window.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, and a large window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sofa.

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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A hotel lobby with a large meeting table, several smaller tables, comfortable seating, artwork on the walls, and a flat-screen TV mounted on the wall.

Hampton Inn & Suites Springfield/Downtown

South End
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.6 out of 10, Excellent, 1,000 reviews
The price is NZ$212
includes taxes & fees
7 Dec - 8 Dec
Hampton Inn & Suites Springfield/Downtown

About the area

Springfield

Holiday Inn Express Springfield Downtown by IHG puts you in the heart of Springfield, steps from MassMutual Center and within a 15-minute stroll of Paramount Theater. Highlights at this Baroque hotel include free daily breakfast, an indoor swimming pool and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this Metro Center hotel include Springfield Armory and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Dr. Seuss National Memorial - 2 min walk - 0.2 km
  • Springfield Museums - 3 min walk - 0.3 km
  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 14 min walk - 1.2 km

Getting around

  • Springfield Union Station - 10 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive

Restaurants

  • ‪Murphy's Law - ‬4 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪White Lion Brewing - ‬9 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a deep soaking bath and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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La Quinta Inn & Suites by Wyndham Springfield MA
Metro Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,257 reviews
The price is NZ$223
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 274 metres

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on 8 Dec 2026 start from NZ$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Holiday Inn Express Springfield Downtown by IHG has a pool and an indoor pool. The pool is open 8 AM to 10 PM.

Is Holiday Inn Express Springfield Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Springfield Downtown by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Express Springfield Downtown by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Express Springfield Downtown by IHG serve breakfast?

Yep, guests love the free on-the-go brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Springfield Downtown by IHG?

No, Holiday Inn Express Springfield Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Springfield Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 866 out of 1349 reviews
Rating 8 - Good. 311 out of 1349 reviews
Rating 6 - Okay. 91 out of 1349 reviews
Rating 4 - Poor. 41 out of 1349 reviews
Rating 2 - Terrible. 40 out of 1349 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to main attractions.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and every time the staff has been helpful, the accommodations more than adequate, and the location super convenient.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, quiet and clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay; good Breakfast, excellent bed. Good location, central to everything, and great management!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Convenient location to walk around.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will stay there again when I get back
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will definitely book again!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel overall. Parking situation could be better. Beds and pillows are very comfy, the shower worked well and everything was very clean. The staff were nice!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very convenient location, easy parking despite construction, friendly staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, conscientious location and clean rooms.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfy, rooms and bathrooms are clean. Breakfast was perfect. Would just need water bottles in the fridge of the room to make our stay perfect !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying was safe and contub and quiet. No comment about the place
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, comfy beds, good breakfast. Just parking situation was offsite, which was a little inconvenient but manageable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in downtown. The town is not so busy but served as a good stop off. No available parking was challenging but there are nearby car parks. Nice breakfast.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great breakfast, but the location was extremely noisy. My family did not sleep well as a result.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. From the staff checking us in to the very large room and the proximity to all. Breakfast was good and warm with lots to choose from.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful! I was not feeling well and they were able to accomodate an early check in! Breakfast was very good as well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. Location was perfect for our needs. Parking situation is absolutely horrendous. I would not stay here again just because of the parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient
Stayed 1 night in Apr 2026