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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

A corner building with a large entrance, a sign for 'Hilton Express', and a street sign for 'Willow St'.
Creator video - submitted by JetsettingJabber
An indoor swimming pool with clear blue water, surrounded by lounge chairs and a few potted plants.
A hotel room with a bed, a desk, a chair, a small table, and a window with a view of a building.
A breakfast area with a counter, seating, and a menu display.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$189
includes taxes & fees
10 Sept - 11 Sept

Explore the area

View map
145 State Street, Springfield, MA, 01103
  • Place, Springfield Museums
    ‪3 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪10 min walk‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds (Addl Living Area)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

A modern living room with a sofa, armchair, and a small table.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a nightstand, a desk, a chair, and a sofa.

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(121 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, and a chair. There is a television, a lamp, and a nightstand with a phone.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with a view of a building.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, and a chair. There are two bedside lamps and a window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a nightstand, a desk, a chair, and a sofa.

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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Hampton Inn & Suites Springfield/Downtown

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.6 out of 10, Excellent, 1,002 reviews
The price is NZ$196
includes taxes & fees
30 Aug - 31 Aug
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About the area

Springfield

Holiday Inn Express Springfield Downtown by IHG puts you in the heart of Springfield, steps from MassMutual Center and within a 15-minute stroll of Paramount Theater. Highlights at this Baroque hotel include free daily breakfast, an indoor swimming pool and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this Metro Center hotel include Springfield Armory and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Dr. Seuss National Memorial - 2 min walk - 0.2 km
  • Springfield Museums - 3 min walk - 0.3 km
  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 14 min walk - 1.2 km

Getting around

  • Springfield Union Station - 10 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive

Restaurants

  • Dunkin'
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪White Lion Brewing - ‬9 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a deep soaking bath and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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La Quinta Inn & Suites by Wyndham Springfield MA
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 274 metres

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on 10 Sept 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express Springfield Downtown by IHG?

The closest beach to Holiday Inn Express Springfield Downtown by IHG is Haviland Pond Beach (11.9 km).

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Holiday Inn Express Springfield Downtown by IHG has a pool and an indoor pool. The pool is open 8 AM to 10 PM.

Is Holiday Inn Express Springfield Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Springfield Downtown by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Express Springfield Downtown by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Express Springfield Downtown by IHG serve breakfast?

Yep, guests love the free on-the-go brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Springfield Downtown by IHG?

No, Holiday Inn Express Springfield Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Springfield Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 818 out of 1246 reviews
Rating 8 - Good. 282 out of 1246 reviews
Rating 6 - Okay. 74 out of 1246 reviews
Rating 4 - Poor. 33 out of 1246 reviews
Rating 2 - Terrible. 39 out of 1246 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will definitely book again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tonetica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, very close to the Mass Mutual Center, parking, and the staff were very nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Nesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, & great location to food!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and very comfortable beds! And free parking!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff, great breakfast and location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff and service really enjoyed my stay.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff friendly, room was clean, and quiet. Breakfast was good, vary selection. Parking was good & overall felt safe considering it was downtown.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk people. Hotel was clean and close to the coliseum.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, nice bed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent; room was very clean; parking was free. The staff were personable and helpful. The casino and restaurants were a short walk. Will definitely stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and spacious rooms for larger families ! We enjoyed the pool and the breakfast as well lots of options ! Would stay again !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
The staff were excellent, very friendly and informative. The rooms were clean and it was a great stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The hotel room was very clean and so was the rest of the hotel. I will definitely stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a lot of options and everything was fresh. Room was clean and quiet.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ruth N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Banke

Liked: Cleanliness, staff & service, property conditions & facilities
I did not use any amenities but my room was nice and clean. The staff were friendly and helpful. The location being close to the convention center was the best part
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Staff was very considerate. Amenities were right on. Sasha, Natalia and Hennessy were always pleasant, courteous and helpful. Would stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ceriluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-parking and breakfast complementary
Stayed 1 night in Mar 2026