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Quality Inn Westfield - Springfield

Property class: 2.5

Photo gallery for Quality Inn Westfield - Springfield

A modern dining area with a high ceiling, large windows, and a mix of wooden and upholstered furniture.
A hotel room with a large bed, a chair, a nightstand with a phone, a wall-mounted light, and a window with curtains.
A modern hotel lobby with a reception desk, a coffee machine, a plant, a leather sofa, and a dining area.
A Quality Inn by Choice Hotels with a simple, modern design, featuring a prominent sign and a parking lot.
A modern office space with a large window overlooking a parking lot and trees.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$195
includes taxes & fees
10 Dec - 11 Dec

Explore the area

View map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Gateway Entrance Park
    ‪3 min drive‬
  • Place, General Wareham Park
    ‪3 min drive‬
  • Place, Westfield River
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a phone, a wall-mounted light, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and a door.

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the area

Westfield

Quality Inn Westfield - Springfield puts you in the heart of Westfield, within a 20-minute stroll of General Wareham Park and Gateway Entrance Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and tour/ticket assistance. Free buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Westfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Gateway Entrance Park - 3 min drive - 1.5 km
  • General Wareham Park - 3 min drive - 1.5 km
  • Westfield River - 4 min drive - 1.8 km
  • Wojtkiewicz Park - 4 min drive - 1.8 km
  • Half Mile Falls Park - 4 min drive - 1.8 km

Getting around

  • Springfield Union Station - 20 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 40 min drive

Restaurants

  • ‪Wendy's - ‬2 min walk
  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪Rallys Sports Bar - ‬4 min drive
  • ‪Dunkin' - ‬2 min drive

About this property

Quality Inn Westfield - Springfield

A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Quality Inn Westfield - Springfield. Self parking is free.

This Westfield hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

A hotel with a modern design, a parking lot, and a clear sky.
Quality Inn West Springfield
West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, 1,011 reviews
The price is NZ$167
includes taxes & fees
7 Dec - 8 Dec
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 31.80 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD31.80 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.75 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is C0003663290. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

What is the cancellation policy at Quality Inn Westfield - Springfield?

Quality Inn Westfield - Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 10 Dec 2026 start from NZ$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Westfield - Springfield?

Yep, Quality Inn Westfield - Springfield has a free self car park.

Is Quality Inn Westfield - Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn Westfield - Springfield is a hit with families.

Are there hot tubs in the rooms at Quality Inn Westfield - Springfield?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Westfield - Springfield serve breakfast?

Yep, complimentary buffet brekkie is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quality Inn Westfield - Springfield?

No, Quality Inn Westfield - Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Westfield - Springfield?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 227 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, and great breakfast very safe area.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, reasonable room rate for Canadians dealing with exchange rates, clean rooms.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for the night
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Many restaurants nearby. Large King room with plenty of space.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean did not smell or anything
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the price was very good. Would definitely stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plenty of free parking, breakfast was good, room was clean, although it had a musty odor upon arrival at first, after running the A/C it dissipated. Staff was friendly
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well clean and quiet environment..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee was fantastic. Rooms were quiet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. What was great. Staff, clean, comfortable bed, parking
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This was an affordable late booking by us for a family road trip that we only planned with a couple weeks notice. This hotel was certainly nice enough, even if not exactly glamorous. Mostly renovated, the bathroom was still old, and there was a significant smell in the hallway and a little in the room. Not sure what it smelled like, just sort of old. Check-in was easy, and everything went smoothly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean& maintained. Most comfortable bed I've slept in
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is dated. When we asked where a restaurant was the front staff didn’t know. Overall it was just a place to sleep while on the road and did it’s purpose
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Was disappointed this stay. Always has
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk help was great! Overall the hotel needs an update. The hallways smell awefull. The room was better but smelled of smoke.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I asked the receptionist to give us a room that was quiet. We got a room facing the road with lots of noise. The a/c in the room would emit a foul smell while running. The bed had a sewing needle in it. I asked the receptionist for a nice local restaurant in the area, he directed me to a few menus on their table. We explored on our own. The town is very nice with lots of restaurant's.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall a good stay. Just had a storm Saturday night 8/8/26 and the power was out for 6 hours. I was told by an associate working at the desk "Evan" that the power would be on possibly in an hour. He had no protocol on how to handle the guests during this outage. Quality inn could have offered us to stay at another Quality inn nearby that had power. We had food in the refrigerator and we were concerned we would have to sleep in humidity. They should really have a plan for guests when power outages occurr.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Clean room
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Clean enough, just old, ragged linens. No hot water at sink. Cleaning staff was great and friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really good
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The rooms have 2 entrances - one outside to a patio and one inside to the hallway. The outside door has no security if you're on the first floor.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was toilet would run for a while after flushing, making the water filling sound, therefore wasting water. Otherwise fine
Stayed 1 night in Jun 2026