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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and 24-hour front desk

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Business centre
Pillow-top beds, in-room safe, desk, blackout curtains
Free daily buffet breakfast
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Parking included
The current price is NZ$178
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
2 Southampton Rd, Westfield, MA, 01085
  • Place, General Wareham Park
    ‪18 min walk‬
  • Place, Gateway Entrance Park
    ‪19 min walk‬
  • Place, Westfield River
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Westfield

Quality Inn Westfield - Springfield places you in the heart of Westfield, within a 20-minute walk of General Wareham Park and 2.3 km (1.4 mi) from Whitney Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and free newspapers in the lobby. Free buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Westfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • General Wareham Park - 18 min walk - 1.5 km
  • Gateway Entrance Park - 19 min walk - 1.7 km
  • Apremont Park - 3 min drive - 3.6 km
  • Westfield River - 3 min drive - 1.8 km
  • Whitney Park - 4 min drive - 2.5 km

Getting around

  • Springfield Union Station - 18 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Pasquale's - ‬3 min drive

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and 24-hour front desk
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Self parking is free.

This Westfield hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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The price is NZ$186
includes taxes & fees
12 Jan - 13 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is C0003663290. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

What is the cancellation policy at Quality Inn Westfield - Springfield?

Quality Inn Westfield - Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 12 Jan 2026 start from NZ$177.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Westfield - Springfield?

Yep, Quality Inn Westfield - Springfield has a free self car park.

Is Quality Inn Westfield - Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn Westfield - Springfield is a hit with families.

Are there hot tubs in the rooms at Quality Inn Westfield - Springfield?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Westfield - Springfield serve breakfast?

Yep, complimentary buffet brekkie is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quality Inn Westfield - Springfield?

No, Quality Inn Westfield - Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Westfield - Springfield?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 903 reviews
Rating 8 - Good. 292 out of 903 reviews
Rating 6 - Okay. 202 out of 903 reviews
Rating 4 - Poor. 102 out of 903 reviews
Rating 2 - Terrible. 69 out of 903 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Scot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
People are nice. Property is good. Rooms are small but clean.
Stayed 5 nights in Sep 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have so few regrets in life, but booking just one night at this “hotel” is one of them. The room was either not cleaned at all before we checked in, or they just changed the sheets and called it a day. We found hair from potentially multiple other people all over the bathroom, and the towels were so dingy, we couldn’t tell if they’d been washed or not, so we opted to air dry. We didn’t feel comfortable taking a shower in the room, which must have been the right decision, as I heard another guest checking out tell the concierge that their tub wouldn’t drain. We turned the air conditioner on when we got in (which looked like a relic from 1994), and were hit with a scent that can only be described as urine meets mold. We opted for the fan setting instead of AC, which was only slightly less offensive. We saw guests on the second floor with their doors open, instead of using the AC unit, but we were on the ground floor and didn’t want to leave our doors open to the general public at the Wendy’s drive through next door. While the sheets were clean, the mattress cover was not, as I’m sure the spider in the corner of our room could see. Every time I turned my body to (try to) get comfortable in bed, the box springs sang out with displeasure. If you’re like me, and read one or two reviews about lack of cleanliness and are thinking, certainly they’re just bougie or picky, think again. I almost never leave reviews, but this was my worst hotel experience ever.
One person’s hair (not mine)
Another person’s hair (still not mine)
Our arachnid roommate
Stayed 1 night in Sep 2025

6/10 Okay

Drew

Travelled with partner
Disliked: Amenities, property conditions & facilities
A little overpriced for a king bed that was broken on one side, so much that every time my partner shifted in their sleep it sounded like we were going down with the Titanic. Our bathroom was dirty with a leaking toilet, missing amenities and hair plastered to the shower wall. The term “hot breakfast” is false advertisement - you have to heat up your own bagel or toast…because everything else at the breakfast bar is cold. If I had spent less money I probably wouldn’t have much to complain about, but here we are…
Stayed 2 nights in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable. What more do you want?
Stayed 1 night in Sep 2025

4/10 Poor

Bryce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

crystal

Liked: Staff & service
Disliked: Property conditions & facilities

Meh

Our room could have used a good cleaning. When we got to our room I noticed that the trash wasn’t taken out from the people before us. I brought it to the guy at the front desks attention and he took care of it immediately. Also, the first night we stayed there the water in the shower was backing up. I brought it to the managers attention the next morning and it was taken care of immediately by him personally. It’s not a bad place but it definitely needs to be cleaned better. I wouldn’t recommend but the manager is trying.
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

Rude desk clerk, questionable staff, mold in room, smell in hallway wretched, towels in bathroom still had stains, fridge needed defrosting. I don’t know what the box spring was made of, but it creaked at every movement. This place needs a lot of TLC. This place is a hard pass - don’t believe the online reviews.
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay again!

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.
Stayed 2 nights in Aug 2025

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was dirty and low-brow, and the facilities much in need of an upgrade. The windows don’t open, so the only way to get fresh air is to open your door. We were on the first level and had a chain-smoker next door, which was awful.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was full of black mold. Handle for shower fell off and drain came right out of the tub. Brought these to the front desk for checkout and the man working the desk was extremely rude to me.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2025

10/10 Excellent

Tanalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located and the room was immaculate Thank you for an amazing stay
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

SHARON, Santee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Jing, Burlingame

Disliked: Cleanliness, property conditions & facilities
Towels are really worn. No elevator
Stayed 1 night in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well run facility in a great location. The room was very clean. The breakfast was great. And the staff was most helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't change bed for the two weeks, only vaccumed the day before we left, TV went out several times, internet went out several times, only kept trash out and clean towels while we were there
Stayed 14 nights in Jul 2025

8/10 Good

Brandon

Travelled with family
Liked: Property conditions & facilities, room comfort

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Stayed 2 nights in Aug 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.
Stayed 1 night in Jul 2025

6/10 Okay

Calvin

Liked: Cleanliness
One of the staff members was disrespectful. When I complained about one of the vending machines not working, he asked if I was ready to leave the hotel. I thought that was out of line. I had already paid for room and arguing over a vending machine was not worth the trouble. Also , the internet service was not good.
Stayed 2 nights in Jul 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025