Sheraton Springfield Monarch Place Hotel

Property class: 3.5

Photo gallery for Sheraton Springfield Monarch Place Hotel

An indoor swimming pool with clear glass ceilings, sunlit interior, and lounge chairs along the sides.
A multi-level hotel lobby with a central staircase, decorative murals, and a chandelier.
A lobby with a reception desk, seating area, and artwork on the walls.
A restaurant with wooden tables and chairs, hanging pendant lights, and sports memorabilia on the walls.
A room with three framed autumn tree paintings on the wall, two brown sofas with red and orange cushions, and a patterned carpet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$292
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
1 Monarch Place, Springfield, MA, 01144
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Springfield Museums
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, City View

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, City View

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, City View, Corner

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Springfield

Sheraton Springfield Monarch Place Hotel places you in the centre of Springfield, connected to a shopping centre and within just a 15-minute stroll of popular places like MGM Springfield and Naismith Memorial Basketball Hall of Fame. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, PICKS Restaurant, is open for breakfast and dinner. MVP.pub is the hotel's own pub. Enjoy the gym and pool loungers. 37997 square feet (3530 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .In the area of this 3.5-property class Metro Center hotel, you'll find Six Flags New England.

What's nearby

  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.5 km
  • Springfield Museums - 8 min walk - 0.7 km
  • Dr. Seuss National Memorial - 8 min walk - 0.7 km
  • Naismith Memorial Basketball Hall of Fame - 13 min walk - 1.1 km

Getting around

  • Springfield Union Station - 9 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 22 min drive

Restaurants

  • ‪Panjabi Tadka - ‬6 min walk
  • ‪White Lion Brewing - ‬3 min walk
  • ‪Mamou - ‬7 min walk
  • ‪Student Prince - ‬4 min walk
  • ‪Theodore's Blues, Booze, and BBQ - ‬5 min walk

About this property

Sheraton Springfield Monarch Place Hotel

Sheraton Springfield Monarch Place Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 37997 square feet (3530 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Springfield Monarch Place Hotel. For a fee, parking is available.

  • 1 building
  • 325 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Conference rooms
  • 37997 sq ft of conference space
  • 3530 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 22.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • MVP.pub
  • PICKS Restaurant
  • Starbucks Coffee

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (37,997 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 500.00 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0004052812. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. For guests' safety, the property includes a deadbolt lock in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Frequently asked questions

What is the cancellation policy at Sheraton Springfield Monarch Place Hotel?

Sheraton Springfield Monarch Place Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Springfield Monarch Place Hotel?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Sheraton Springfield Monarch Place Hotel on 22 Nov 2026 start from NZ$292, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Springfield Monarch Place Hotel?

Yep, Sheraton Springfield Monarch Place Hotel has a covered self car park with in/out privileges for USD 19.95 per night. A self car park is also available, for a fee.

Does Sheraton Springfield Monarch Place Hotel have a pool?

Sheraton Springfield Monarch Place Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Sheraton Springfield Monarch Place Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Springfield Monarch Place Hotel.

Is Sheraton Springfield Monarch Place Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Sheraton Springfield Monarch Place Hotel is a hit with families.

Does Sheraton Springfield Monarch Place Hotel serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Springfield Monarch Place Hotel?

No, Sheraton Springfield Monarch Place Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Springfield Monarch Place Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Springfield Monarch Place Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Sheraton Springfield Monarch Place Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 421 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
They have great pool! The water is just the right temp!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient breakfast restaurant. And, very nice to have a bar/restaurant in the hotel!! Also felt extremely safe since you have to use ur room key to use the elevator in any way!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great location, wonderful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, put our rooms side by side! Convenient location. Within walking distance to the city & casino.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean and the buffet was a plus!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was the best, friendly staff!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Customer service was great and hotel was very clean, also the location was convenient for our stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
wonderful helpful friendly staff, clean and location was great
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Decent Dining options, environment was a better experience compared to other places I have stayed in the area.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the positive side, its location had public transit. On the negative side, its price was very high especially considering that it did not include breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
clean room, super friendly staff.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are wonderful, kind and attentive. However the hotel is pretty run down, and their food quality leaves a lot to be desired.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We booked the hotel for the pool, restaurants, and bar advertised. Restaurant only open at breakfast Pool broken and couldn’t even swim Bar had only 5 choices on the menu and service was awful The whole experience was awful. We will never stay there again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and lots of things to do in the area.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and large bathroom. Very comfy bed. Big desk for your computer. Room was near the highway but it was quieter than I expected…not really an issue. Had a good one-night stay.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was given a room that faced the highway and the noise in my room was unacceptable. All night motorcycles, cars and trains went racing by. No sleep to be had at all.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Great meeting rooms!
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Sorry I was not impressed with my stay. My girlfriend and I where traveling and chose this location because it had a jacuzzi and a sauna. Both of which has either been removed or not in working order. The elevator from the parking garage to the lobby was broken as well. Place needs much needed tlc
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, nice room
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the rooms were comfortable. The staff was very friendly. We didn’t make it to the pool. The buffet was actually great but the pub was disappointing. They had a set menu with very limited options. It would be nice to have more options than just sandwiches.
Stayed 2 nights in Jun 2026