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3.7 out of 5

"Location was perfect for our needs. Very small for 3 people, wasn't very clean. Paying for the location. " More

By a verified traveller on Mon 14 Jun 2021

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Hotel Description

At Ballantyne at Mosman Serviced Apartment, you'll be 1.9 km (1.2 mi) from Taronga Zoo and 5.3 km (3.3 mi) from Sydney Harbour Bridge.

Each apartment features an all-in-one washing machine and dryer, free WiFi, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a Smart TV are also available. Housekeeping is available on request.

This smoke-free apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities. There's also the convenience of free self parking.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$251* Per night/room 11 Apr. - 12 Apr.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Ballantyne at Mosman Serviced Apartment ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ballantyne at Mosman Serviced Apartment

Everyone (2) Couples (1) Family (4)
4 out of 5
Location was perfect for our needs. Very small for 3 people, wasn't very clean. Paying for the location.

Posted by on 14 Jun. 2021

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3 out of 5

Posted by on 17 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Natalie

Hi, Thank you for choosing to stay at Ballantyne at Mosman. We would are keen for hear your thoughts on the two rooms. Kind regards,

4 out of 5
The location is great, and was a cute little apartment and worked for a family of four with 2 young kids. Only downside was it could of been cleaner.

Posted by on 12 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Manager

Thank you for choosing to stay at Ballantyne at Mosman. We are happy to hear you and your family enjoyed your stay. Very good to chat with you earlier today...we have relayed the comments to our cleaner to ensure the apartments are perfect. Kind regards, Leslie

4 out of 5
Good location and room was nice. Manager gave the impression we were an inconvenience and had to chase them for information.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Chrissie

We hope you had a great weekend and enjoyed your stay at Ballantyne at Mosman. It is never an 'inconvenience' dealing with our guests...particularly 'last minute bookers' need personal attention with arrival details etc Kind regards, Chrissie Owner

3 out of 5
Very well located close to the wedding venue we went to. Good enough for a night. Down side is the sofa bed our son slept in. The mattress is thin and worn down and has large springs. Two of them were broken leaving our son to have to sleep across the bed. He said it was the worse sleep he ever had. When undoing the bed, I felt the mattress and I cannot imagine how he actually was able to sleep in that. It is ridiculous, especially for the price we paid. Change the mattress! Also, the $70 compulsory cleaning fee is stiff and absolutely not justified. The appartement was tidy but, not spotless.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Captain of Communications

Dear Mrs Nash, I hope you enjoyed the wedding. Our apartments have been newly renovated. Thank you for the constructive criticism...we were unaware the sofa bed was uncomfortable as we have never received any negative feedback. We will look at all the sofa mattresses and replace where needed. We will mention your comments to the cleaners. We hope to see you again at Ballantyne at Mosman. Kind regards, Natalie

3 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

29 Apr. 2019 by Chrissie

We are delighted you enjoyed your stay. We hope to host you again in the near future.

5 out of 5
Great location. Modern facilities right near a couple of cafes newsagents and quiet

Posted by on 1 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Chrissie

We are happy you enjoyed your stay with us at Ballantyne at Mosman and thank you for your kind words and great score. Best regards, Chrissie Owner

About the Ballantyne at Mosman Serviced Apartment

Location 1 Ballantyne St, Mosman, NSW 2088

Property Features

As a guest of Ballantyne at Mosman Serviced Apartment, you'll find a terrace, a garden, and laundry facilities. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3.5-star Sydney apartment is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Sydney North Sydney Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Ballantyne at Mosman Serviced Apartment offers 8 air-conditioned accommodations with all-in-one washer/dryers and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on request.

  • In-room kitchen
  • All-in-one washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No lifts
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • Security system
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: AUD 150 per stay
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ballantyne Mosman Serviced
  • Ballantyne Mosman Serviced Apartment
  • Ballantyne At Mosman Serviced
  • Ballantyne at Mosman Serviced Apartment Mosman
  • Ballantyne at Mosman Serviced Apartment Apartment
  • Ballantyne at Mosman Serviced Apartment Apartment Mosman

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.