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The Branksome Hotel And Residences

4.5 star property
Luxury aparthotel with 24-hour fitness centre and sauna

Photo gallery for The Branksome Hotel And Residences

Exterior
Interior
Exterior
Full-sized fridge, microwave, oven, stovetop
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
The current price is NZ$200
includes taxes & fees
29 June - 30 June

Explore the area

Map
60 Robey Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    ‪14 min walk‬
  • University of New South Wales
    ‪5 min drive‬
  • University of Sydney
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

View all photos for 2 Bedroom with Study/Bedroom Wilkinson Suite (Balcony)

Full-sized fridge, microwave, oven, stovetop

2 Bedroom with Study/Bedroom Wilkinson Suite (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 92 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Deluxe Bournemouth Suite (Balcony)

1 Bedroom Deluxe Bournemouth Suite (Balcony) | Living room

1 Bedroom Deluxe Bournemouth Suite (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Bournemouth Suite (Balcony)

1 Bedroom Bournemouth Suite (Balcony)

1 Bedroom Bournemouth Suite (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Suite, Balcony (Airport Facing)

Studio Suite, Balcony (Airport Facing)

Studio Suite, Balcony (Airport Facing)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Panoramic Suite (no balcony)

Studio Panoramic Suite (no balcony)

Studio Panoramic Suite (no balcony)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Deluxe Suite (Balcony)

Full-sized fridge, microwave, oven, stovetop

Studio Deluxe Suite (Balcony)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 43 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Lyndhurst Suite (Balcony)

2 Bedroom Lyndhurst Suite (Balcony)

2 Bedroom Lyndhurst Suite (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Lyndhurst Deluxe Two Bedrooms Suite (Family Room)

Full-sized fridge, microwave, oven, stovetop

Lyndhurst Deluxe Two Bedrooms Suite (Family Room)

  • Sleeps 2
  • 2 King Beds

View all photos for Studio Panoramic Suite

Private kitchen

Studio Panoramic Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for WILKINSON Two Bedrooms SUITE (Family Room)

2 bedrooms, premium bedding, in-room safe, laptop workspace

WILKINSON Two Bedrooms SUITE (Family Room)

  • Sleeps 6
  • 1 Single Sofa Bed and 2 King Beds

View all photos for Lyndhurst Two Bedrooms Suite (Family Room)

2 bedrooms, premium bedding, in-room safe, laptop workspace

Lyndhurst Two Bedrooms Suite (Family Room)

  • Sleeps 2
  • 2 King Beds

View all photos for Studio Suite (Airport Facing)

Interior

Studio Suite (Airport Facing)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Bournemouth Suite

42-inch Smart TV with digital channels, TV, tablet

One Bedroom Bournemouth Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Deluxe Suite

Private kitchen

Studio Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Deluxe Bournemouth Suites

Living area

One Bedroom Deluxe Bournemouth Suites

  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

A luxury stay in Sydney awaits you at The Branksome Hotel And Residences. You'll be within a 20-minute walk of Meriton Retail Precinct Mascot Central and 3.6 km (2.2 mi) from Westfield Eastgardens. Highlights at this family-friendly aparthotel include a restaurant, an indoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features Smart televisions with digital channels, along with a washer/dryer, free WiFi and a tablet computer. A kitchen comes equipped with a fridge, a microwave and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include premium bedding, bathrobes and slippers. An iPod dock, a dining area and a TV are also available. .The restaurant, Nates, is open for breakfast, lunch and dinner. At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning cooked-to-order breakfast is available. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Mascot aparthotel include University of Sydney and Sydney Cricket Ground.
View more Aparthotels in SydneyOpens in a new window

What's nearby

  • Meriton Retail Precinct Mascot Central - 14 min walk - 1.2 km
  • University of New South Wales - 5 min drive - 5.0 km
  • University of Sydney - 6 min drive - 6.2 km
  • International Convention Centre Sydney - 9 min drive - 8.5 km
  • Circular Quay - 11 min drive - 10.0 km

Getting around

  • Sydney St Peters Station - 5 min drive
  • Domestic Airport Station - 15 min walk
  • Sydney Airport (SYD) - 5 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪KFC - ‬11 min walk
  • ‪Krispy Kreme - ‬10 min walk
  • ‪A'la Indo Resto - ‬8 min walk
  • ‪Patchett's Pies - ‬7 min walk

About this property

The Branksome Hotel And Residences

Luxury aparthotel with 24-hour fitness centre and sauna
The Branksome Hotel And Residences offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, barbecue grills, and a vending machine are also featured at the luxury The Branksome Hotel And Residences. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney aparthotel is smoke free.

  • 152 guestrooms or units
  • Conference rooms
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Branksome Hotel And Residences offers 152 air-conditioned accommodations with tablet computers and iPod docking stations. Beds feature premium bedding. 42-inch Smart televisions come with premium digital channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include washers/dryers and espresso makers. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Onsite parking available only on request
  • Parking on site (AUD 30 per day)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Cot: AUD 30 per night
  • Playground

Restaurants on site

  • Nates

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily cooked-to-order breakfast available for a fee: AUD 29 to 29 for adults and AUD 14 to 14 for children
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 42-inch Smart TV with premium digital channels
  • IPod dock
  • Pay films
  • Tablet computer

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the airport

Things to do

  • 24-hour gym
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 152 units
  • Banquet hall
  • Built in 2017
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 29 to 29 for adults and AUD 14 to 14 for children
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way)
  • Self-parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number 2020

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Branksome Hotel Mascot
Branksome Hotel
Branksome Mascot
The Branksome And Residences
The Branksome Hotel And Residences Mascot
The Branksome Hotel And Residences Aparthotel
The Branksome Hotel And Residences Aparthotel Mascot

Frequently asked questions

What is the cancellation policy at The Branksome Hotel And Residences?

The Branksome Hotel And Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Branksome Hotel And Residences?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at The Branksome Hotel And Residences on 29 Jun 2025 start from NZ$200.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Branksome Hotel And Residences?

Yep, The Branksome Hotel And Residences has a self car park for AUD 30.00 per day. Onsite parking is limited.

Are there any beaches close to The Branksome Hotel And Residences?

The closest beach to The Branksome Hotel And Residences is Coogee Beach (6.5 km).

Does The Branksome Hotel And Residences have a pool?

Yep, and guests love it! The Branksome Hotel And Residences has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Branksome Hotel And Residences?

This property features an indoor pool, as well as premium bedding and 24-hour room service.

What makes The Branksome Hotel And Residences a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Branksome Hotel And Residences.

Is The Branksome Hotel And Residences family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that The Branksome Hotel And Residences is a hit with families.

Does The Branksome Hotel And Residences serve breakfast?

You bet, cooked-to-order brekkie is offered daily.

Is there a free airport shuttle available at The Branksome Hotel And Residences?

No, but there's an airport shuttle that runs from 5:00 AM - 11:00 PM at scheduled times for a fee.

Is there a bar or restaurant at The Branksome Hotel And Residences?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Branksome Hotel And Residences?

Check-in begins at 2:30 PM. Check-out time is 10:30 AM.

Are pets allowed at The Branksome Hotel And Residences?

No, only service animals are allowed.

The Branksome Hotel And Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 974 out of 1366 reviews
Rating 8 - Good. 275 out of 1366 reviews
Rating 6 - Okay. 61 out of 1366 reviews
Rating 4 - Poor. 31 out of 1366 reviews
Rating 2 - Terrible. 25 out of 1366 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 5 nights in May 2025

6/10 Okay

Brian

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Business traveller
Disliked: Property conditions & facilities
I have stayed in this hotel more than 6 times, however the last 2 times have not been as I expected. The last 2 occasions i have notice a decline in the cleanliness of the bathrooms which i reported and this time i noticed no improvement in the conditions. Additionally the room door card opener had failed and it took 12 hours to get it working. Every time i left my room i had to have go to reception and have someone from reception come up and let me have access to my room. I must have waisted more than an hour waiting on 3 seperate occasions. I doubt i will stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for when arriving or leaving. Literally next door to airport
Stayed 1 night in May 2025

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

FRANKIE J

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, pool and gym, and restaurant. Ideal choice.
Stayed 1 night in Mar 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would come back again and recommend
Stayed 1 night in Mar 2025

10/10 Excellent

DALE

Liked: Cleanliness, room comfort

Great hotel after long flight

Great service and perfect for airport hotel. We flew in from Bali and not only close to airport but had great gym and pool as well as laundry within the room which worked great for arrival after week in Bali.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Services and friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel close to the airport and mascot eateries. Safe, clean, rooftop bar was great.. happily stay there again next time I'm flying out of Sydney
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We thought the room layout was excellent. Great bathroom, especially the shower. Very comfortable bed.
Stayed 1 night in Mar 2025

10/10 Excellent

carolyn

Liked: Cleanliness

Great hotel

Lovely clean room, staff very helpful. Bed was abit hard.
Stayed 1 night in Mar 2025

6/10 Okay

john

Liked: Cleanliness, amenities, property conditions & facilities
The restaurant food was great . The hotel seems to cater for passengers from cancelled flights . Once I worked out where the buses were situated it was ok . But the hotel needs to have better or some information to help people get to the city ( 30 minutes at night ) an hour during the day
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with our stay!
Stayed 1 night in Mar 2025

4/10 Poor

Tim

Business traveller
Liked: Cleanliness
They never answer their phone, the front desk is confused on processes with poor ability to communicate. If you can get past this, the rooms are clean, quiet and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Dimitrios

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dr Sandy

Business traveller
Liked: Cleanliness, room comfort

Quiet and reliable

I like this hotel a lot. The parking is a bit strange to be honest but the rest of the check-in process was fantastic. I asked for a quiet room and had to change once but got it. The rooms themselves are really comfortable and it’s handy having a full kitchen etc.
Stayed 1 night in Nov 2024

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Certainly stay again. But the sauna was not working. But apart from that it was perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dimitrios

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sharon

Travelled with partner
Shuttle cost each person $10.00 from hotel to airport. Across the street the airport shuttle was free. And the Moxy's hotel across the street had a better restaurant too. It seemed everything we wanted at this hotel they wanted to nickel and dime us. We have stayed here 3 times previously. We understand ownership has changed since we last stayed and we would not return. We did not think the menu at the restaurant was very good; hence we went elsewhere.
Stayed 1 night in Feb 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, room comfort
We have been travelling for 5 weeks and every hotel that we stayed in provided a baby cot free of charge. This hotel charges $30 per night for an infant crib. They also cancelled our room key first thing in the morning and then we were unable to go back up the elevator to retrieve our luggage.
Stayed 2 nights in Feb 2025

8/10 Good

Sangeun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Graeme

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly, pool was huge and sauna was so relaxing. Would definitely stay here again when traveling
Stayed 1 night in Feb 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked this due to the hotel's proximity to the airport and the availability of the hotel/airport shuttle service. The check-in process whilst easy, the staff were not overly friendly. I put this down as being late in the day. The food was fantastic, both in the restaurant and room-service. Unfortunately, the electronic concierge device didn't work, when we tried to arrange food the staff once again were less than helpful, and we were made to feel like we were inconveniencing them. So, hotel facilities were amazing, food was fantasic, but the service was a little lacking.
Stayed 1 night in Feb 2025