"Excellent stay thanks. Very impressed with the breakfast buffet and the polite staff throughout the hotel. " More
This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.
Attractions within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Hyde Park and SEA LIFE Sydney Aquarium.
27 Mar. 2024 by Jeroen M. General Manager
Dear Mandy,Thank you for your great rating of your recent stay! We are glad you enjoyed your experience with us and hope to welcome you back again soon.Kind Regards,
26 Mar. 2024 by Jeroen M. General Manager
Dear Marc,Thank you for your great rating of your recent stay with us at PARKROYAL Darling Harbour! We apologise that there were some difficulties in arriving at the property, but can see that it was worth the journey. We are glad you enjoyed your time with us and hope you can stay with us again soon.Kind Regards,
26 Mar. 2024 by Jeroen M. General Manager
Dear Brigitte,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in parts of your stay that we fell short. Your comments have been passed on to our departments to review our offerings, and the touch points described in your review. Thank you once again for reviewing your stay and hope we can host you again at the PARKROYAL Darling Harbour.Kind Regards,
3 Mar. 2024 by Jeroen M. General Manager
Dear Kaitlyn, Thank you for choosing PARKROYAL Darling Harbour and for sharing your feedback with us.We're delighted to hear that you enjoyed your stay with us and found our rooms to be lovely and clean. Ensuring a comfortable and welcoming environment for our guests is always our top priority, and we're pleased to know that you found the air quality noticeable and the location convenient.Our team strives to provide friendly and attentive service to all our guests, and it's wonderful to hear that you experienced just that during your stay.We hope to have the pleasure of welcoming you back to our hotel in the future.Regards
27 Feb. 2024 by Jeroen M. General Manager
Dear Steve,We deeply regret to hear about the challenges you encountered during your recent stay at PARKROYAL Darling Harbour. Please accept our sincere apologies for the inconvenience caused by the issues with the air conditioning and the difficulty in reaching our concierge and front desk teams. It's disheartening to learn that we fell short of delivering the exceptional service that we strive for.Rest assured, we take your feedback seriously and will address these issues promptly to ensure that they do not reoccur in the future. Your comments regarding the conduct of our breakfast staff have also been noted, and we will take immediate steps to address this matter internally.Your loyalty to the PARKROYAL brand is highly valued, and we are truly sorry that your experience at our Darling Harbour property has led to a tarnished perception. We sincerely hope for the opportunity to regain your trust and provide you with a much-improved experience should you choose to stay with us again in the future.Regards
26 Feb. 2024 by Jeroen M. General Manager
Dear Patricia,Thank you for sharing your experience at PARKROYAL Darling Harbour. We are delighted to hear that you found our staff to be fantastic, friendly, and helpful. Ensuring a peaceful and comfortable stay is our priority, and we're glad that you appreciated the soundproofing and block-out blinds in your room. Your feedback is valuable to us, and we look forward to welcoming you back for another enjoyable stay in the future.Regards
25 Feb. 2024 by Jeroen M. General Manager
Dear Geoffrey, We apologise for the inconvenience regarding your tax invoice. We have sent through invoice to your email on file. Your satisfaction is important to us, and we appreciate your patience and understanding in this matter. If you do not receive please let us now.Thank you for for choosing PARKROYAL Darling Harbour, we look forward to welcoming you back.Regards
14 Feb. 2024 by Jeroen M. General Manager
Dear Jeffrey, Thank you for your glowing review of PARKROYAL Darling Harbour.We are thrilled to hear that our team was able to assist you effectively during your stay and that you found their guidance and support invaluable. Ensuring our guests have a seamless and enjoyable experience is our utmost priority, and it brings us joy to know that we succeeded in making your stay comfortable and convenient.Your recommendation means a lot to us, and we sincerely appreciate your kind words. Should you ever plan to return to Sydney, we would be honoured to welcome you back to our hotel.Regards
11 Feb. 2024 by Jeroen M. General Manager
Dear James, Thank you for choosing PARKROYAL Darling Harbour and for sharing your wonderful experience with us.We are delighted to hear that you had a perfect stay, enjoyed our comfortable beds, excellent food, and experienced brilliant service from our staff. Your compliments mean a lot to us, and we will be sure to pass them along to our team.While we understand that our rates may not always align with every budget, we sincerely hope to have the opportunity to welcome you back in the future, perhaps for a special occasion or when your circumstances allow.Thank you again for your five-star rating, and we look forward to the possibility of hosting you again.Regards
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Darling Harbour, Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Valet parking (surcharge) , Parking (limited spaces)
PARKROYAL Darling Harbour, Sydney offers 341 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
ABODE Bar and Bistro - Onsite restaurant. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.