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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Capitol Theatre

Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Reception
Superior Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$217
includes taxes & fees
19 May - 20 May

Explore the area

Map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪7 min walk‬
  • International Convention Centre Sydney
    ‪11 min walk‬
  • Circular Quay
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

Sydney Central Hotel managed by The Ascott Limited puts you in the heart of Sydney, within just a 10-minute stroll of popular attractions like Capitol Theatre and World Square Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Thomas St Kitchen and Bar, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 2960 square feet (275 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. On weekday mornings full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Haymarket hotel, attractions include International Convention Centre Sydney and Hyde Park.

What's nearby

  • Capitol Theatre - 7 min walk - 0.6 km
  • International Convention Centre Sydney - 11 min walk - 0.9 km
  • Sydney Town Hall - 14 min walk - 1.2 km
  • Star Casino - 3 min drive - 2.3 km
  • Circular Quay - 6 min drive - 3.7 km

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Knight's Coffee & Tea Co - ‬2 min walk
  • ‪Khao Kang Maruay Thai restaurant - ‬4 min walk
  • ‪Do Dee Paidang - ‬3 min walk
  • ‪Taco Bell Haymarket - ‬3 min walk
  • ‪Central Brew/Central Food - ‬1 min walk

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with a 24-hour fitness centre, a short walk to Capitol Theatre
Sydney Central Hotel managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel managed by The Ascott Limited. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 255 guestrooms or units
  • 10 levels
  • 2960 sq ft of conference space
  • 275 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Russian

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Mercure Sydney

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  • Air conditioning
4.3 out of 5, Excellent, 1,074 reviews
The price is NZ$218
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 36 for adults and from AUD 19 for children
  • Self-parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Frequently asked questions

What is the cancellation policy at Sydney Central Hotel managed by The Ascott Limited?

Sydney Central Hotel managed by The Ascott Limited offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sydney Central Hotel managed by The Ascott Limited?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Sydney Central Hotel managed by The Ascott Limited on 19 May 2025 start from NZ$217.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sydney Central Hotel managed by The Ascott Limited?

Yep, Sydney Central Hotel managed by The Ascott Limited has a self car park with in/out privileges for AUD 45.00 per night.

Are there any beaches close to Sydney Central Hotel managed by The Ascott Limited?

The closest beach to Sydney Central Hotel managed by The Ascott Limited is Coogee Beach (6.7 km).

Does Sydney Central Hotel managed by The Ascott Limited have a pool?

Sydney Central Hotel managed by The Ascott Limited has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Is Sydney Central Hotel managed by The Ascott Limited family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Sydney Central Hotel managed by The Ascott Limited is a hit with families.

Does Sydney Central Hotel managed by The Ascott Limited serve breakfast?

Yep, full breakfast is on offer weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sydney Central Hotel managed by The Ascott Limited?

No, Sydney Central Hotel managed by The Ascott Limited does not offer an airport shuttle service.

Is there a bar or restaurant at Sydney Central Hotel managed by The Ascott Limited?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sydney Central Hotel managed by The Ascott Limited?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sydney Central Hotel managed by The Ascott Limited?

No, pets are not allowed.

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location, clean & tidy rooms. The pool was a great bonus. Breakfast was lovely, fresh & so many options.
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service
We have stayed here for about 20 years through all the changes of ownership and management. We’ve really noticed the difference in this management - the quality is so much lower. No spoons in the room to stir a cup of tea, knocking on the door at 8.15 on a Saturday because the cleaner wanted to come and clean before we even got downstairs for breakfast and managers that would just stare at you
Stayed 2 nights in Apr 2025

4/10 Poor

Blair

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Well - Staff need to follow through on requests. The hand soap is very caustic - many of my friends who were staying here at the same time experienced the same. We approached reception & notified & requested some different soap perhaps the small bar versions. Left my number, etc - NOTHING! ALSO...... You were advertising all week $8 local & international Beers. However you were not passing this price on ! When told - played dumb. "Can't do anything about it " - you were replied to - "perhaps take down All the Posters advertising it" - just received a dumb expression back. Hospitality is exactly that - the care, concern, communication & service towards strangers paying to stay or those visiting! Outside around the property needs a fair bit of cleaning up. The Housekeeping staff were excellent - helpful & did an excellent job keeping the room clean.
Stayed 5 nights in Apr 2025

8/10 Good

Juanita

Business traveller
Liked: Cleanliness, staff & service, amenities
Always love staying here Super convenient, comfy bed and linen and great buffet breakfast always !
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and handy to everything - staff very accommodating. Room was very clean and roomy.
Stayed 1 night in Mar 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness
Location
Stayed 3 nights in Mar 2025

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was great and very comfortable but there were no towel rails in the bathroom or a rail to hold to exit the bath safely (shower was in the bath). We also didn’t have a QR Code in our room for room service and the lock on the balcony door was broken. Bed was comfortable and room was very clean.
Stayed 4 nights in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except the doona cover/sheet had black stains on it
Stayed 1 night in Mar 2025

6/10 Okay

Mathew

Disliked: Property conditions & facilities
Buffet breakfast was very average, you have to pay extra if you want oat milk coffee. My room was right next to the lift so I didn't get much sleep with the noise of the elevator all night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Travelled with family
Wouldn’t stay again. Positives - close to central station, room was clean/tidy. Negatives - photos on site look a lot nicer, needs some love, went to use the gym and it was as hot as a sauna/couldn’t use, ordered the most expensive beef burgers we have ever had and by far the worst tasting. Over $60 for 2 basic burgers. One wasn’t cooked/the pattie was raw and had to be re made. Very small menu too.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Night stay - to explore Sydney

We arrived at the hotel overnight early morning. Luckily the reception lady checked and our room was ready very early. We were so grateful. After some rest we settled into our room. The room was spacious and we had two queen beds. My daughter and me said how comfortable the beds are. There’s a kettle & fridge in the room, safe and ironing board. A good hairdryer too even with a nozzle which I use. The bathroom is spacious. Around the bath the tiling is a little tired looking. The shower is good. Sustainably we opted to have our room refreshed every other day and spoke with the cleaners. We did have breakfast on one day which was ok. We used the bar one night but there was limited comfy seating near the bar and it was slightly busy. We found the staff very friendly and approachable. Location we were unsure if we had chosen the right area. However we feel that we actually explored more walking in different directions and using the tram and the Big Bus service. It’s close to the tram and train and bus station. Paddy’s market is a few mins walk then onto China town, and Darling Harbour area. We would recommend this hotel and great value for money.
Stayed 5 nights in Jan 2025

8/10 Good

Rautio

Liked: Room comfort

Good location and space room.

Good location and space room, lobby bar was very good for food and drink options, reasonable prices. Good
Stayed 2 nights in Jan 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great reception staff

The hotel reception staff were excellent. We were supposed to have a 50 aud food and beverage voucher through hotel.com but this didn’t materialise. Not the fault of the hotel. Reception gave us early check in which was great. Unfortunately the room on the 15th floor was very tired and needed a refurb. I did ask to change rooms as had seen a room on the 8th floor which was totally different bright and fresh. The hotel were very busy so could not accommodate us. We have been travelling around Australia for a month and this is the worst room we have stayed in.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheunesu

Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing and helpful
Stayed 1 night in Jan 2025

8/10 Good

Rudy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from Sydney central train station. Close to Darling Harbour and Capitol Theatre. Friendly helpful staff. Good size room, comfortable bed. Great breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service as we arrived super early after an overnight flight and they went out of their way to accommodate us and get our room ready early. Staff are super friendly and the rooms lovely and clean with the beds being very comfortable. Couldn’t recommend highly enough.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit worried staying here after reading about people's issues with the bed. In my opinion the ends are great. I also enjoyed the fact they provided full size fluffy bath towels. Everything was clean and great. The best part, by far, however, is the staff in the restaurant and the cleaning staff. They're all super friendly and helpful.
Stayed 6 nights in Jan 2025

4/10 Poor

Lupita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misrepresented and unimpressed.

I feel the property was not accurately described and misrepresented. The hotel had a musty odor throughout-our hallway carpet on our floor had a huge puddle of water stain. The hallway walls and doors were all damaged and in need of paint. Hotel floors had zero decor or appeal. Very basic hotel. Our room had zero toilet paper in it. We killed a bug in the room just before our decision to leave the property. The neighborhood was also slightly rough.
Stayed 1 night in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Murugamullai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Staff was extremely helpful. Bfast buffet was quite good for Vegetarians
Stayed 6 nights in Dec 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy walk to Darling and Sydney harbours. Staff polite and helpful, rooms clean and spacious. Local restaurants and bars. Downside would like reduced car parking as hotel guest, hand rail by bath/shower and disappointed restaurant closed Sunday and Mondays. Generally would recommend.
Stayed 5 nights in Dec 2024

8/10 Good

Boris Alexander

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a some Construction behind oure Room
Stayed 3 nights in Dec 2024

10/10 Excellent

Henrik Michel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent placement. Short trip to everything in Sidney. Close to public transportation
Stayed 5 nights in Dec 2024