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Hotel Hacienda

3.0 star property
Hotel in Sydney, near SEA LIFE Sydney Aquarium

Photo gallery for Hotel Hacienda

Interior detail
Interior detail
Dos Jefes | City view
Acapulco Suite | Private kitchen
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is NZ$205
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, World Square Shopping Centre
    ‪17 min walk‬
  • Place, International Convention Centre Sydney
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Kitchen
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Dos Jefes

Dos Jefes

Dos Jefes

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hydromassage showerhead
Hairdryer
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hydromassage showerhead
Hairdryer
Private bathroom
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(35 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Hydromassage showerhead
Hairdryer
Private bathroom
Digital channels
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Sydney

At Hotel Hacienda you'll be 2.6 km (1.6 mi) from SEA LIFE Sydney Aquarium and 2.8 km (1.7 mi) from Star Casino. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Additionally, you'll find a lift and a vending machine. There's also the convenience of self parking. .With a stay at this 3-property class Redfern hotel, you'll be 3.8 km (2.4 mi) from Overseas Passenger Terminal and 3.8 km (2.4 mi) from Circular Quay.

What's nearby

  • University of Technology Sydney - 5 min walk - 0.5 km
  • University of Sydney - 7 min walk - 0.6 km
  • World Square Shopping Centre - 17 min walk - 1.5 km
  • International Convention Centre Sydney - 19 min walk - 1.6 km
  • Hyde Park - 3 min drive - 2.0 km

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Khao Yum Thai - ‬6 min walk
  • ‪Ester Restaurant - ‬4 min walk
  • ‪The Redfern - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk
  • ‪Brickfields Chippendale - ‬3 min walk

About this property

Hotel Hacienda

Hotel in Sydney, near SEA LIFE Sydney Aquarium
Hotel Hacienda offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sydney hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Built in 2000
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Hacienda offers 64 accommodations with a hairdryer. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead. This Sydney hotel provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

What is the cancellation policy at Hotel Hacienda?

Hotel Hacienda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hacienda?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 2 Mar 2026 start from NZ$205.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hacienda?

Yep, Hotel Hacienda has a secured self car park for AUD 30.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Hacienda?

The closest beach to Hotel Hacienda is Manly Beach (13.9 km).

Is there a free airport shuttle available at Hotel Hacienda?

No, Hotel Hacienda does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hacienda?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Hacienda?

No, pets are not allowed.

Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 216 out of 1004 reviews
Rating 8 - Good. 330 out of 1004 reviews
Rating 6 - Okay. 275 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jessica

Disliked: Property conditions & facilities
The staff were lovely. The room itself could be improved. Positives: Bed was not uncomfortable and linens were clean. Negatives: The room had a weird smell, especially in the bathroom, potentially coming from the drain. The shower was not very clean, and the sliding door did not function well (off the rails at the top). The flush button on the toilet was also half broken (worked, but needed to be pushed in a certain way). The room was very small, but I was expecting this and it was functional enough for one person (would've been tough with two).
Stayed 2 nights in Feb 2026

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very clean, good for the price! Only thing is best to bring ear plugs because there's very little sound proofing, but you get what you pay for.
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026

8/10 Good

Jasmyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms were small but clean. Would love to see a hook or a towel rail in the bathroom. Great price, would stay again
Stayed 6 nights in Dec 2025

6/10 Okay

Ruth

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025

6/10 Okay

BEVERLY

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was clean and tidy ,but no coffee tea ect in room ,room was very small but served it purpose ,parking was really tight but secure .
Stayed 2 nights in Nov 2025

8/10 Good

Anne Marie

Stayed 1 night in Nov 2025

6/10 Okay

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025

6/10 Okay

Isabella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights, overall was a somewhat enjoyable stay. The room was very small, however it has aircon and a TV. Unfortunately the room itself was not the cleanest when we came in. There was old food in the mini fridge from the last people, and hair inside the drawers/ on the shower walls. The toilet seat didn’t sit in place and the bathroom tap wasn’t in the best condition either. Otherwise it was in a good location (close to the train station) and was nice and quiet.
Stayed 6 nights in Oct 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very convenient for travel into Sydney and was very suitable for the needs of my trip. Would recommend!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Oban

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Oct 2025

10/10 Excellent

Raz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy little hotel!

Super close to Redfern and Central train stations, and honestly much better than i was expecting for the price! It was only a tiny room, but the shower pressure was amazing and soundproofing was also great considering how busy it is right outside with traffic and trains!
Stayed 2 nights in Sep 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Uniquely different, small rooms but reasonably priced, can hear the trains but didnt keep us up. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Can

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Why pay more for a hotel? Clean, great water pressure for the shower, friendly service. Regarding the noise from the train line, it's not as bad as other reviews say. Just bring ear plugs if you are worried :)! Highly recommended!
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

You get what you pay for

Room had not been properly cleaned: under the bed hadn’t been swept, and there was mould in the bathroom from consistent poor cleaning. Bed was terribly uncomfortable with the worst pillows I’d ever slept on. The room was loud, all night you can hear the train nearby, as well as people walking down the hallway. The entire hotel also has a weird smell. Staff were nice.
Stayed 4 nights in Aug 2025

4/10 Poor

Clarence

Stayed 1 night in Aug 2025

10/10 Excellent

Brielle

Stayed 1 night in Aug 2025

2/10 Terrible

Cyrus

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was small but clean and secure. Location is great for the price, one stop by train from sydney central. Of our 3 night stay, 2 nights good, but one night very noisy due to rowdy guests in next room.
Stayed 3 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for solo travellers. Value for money. A restaurant on site would be good
Stayed 1 night in Aug 2025