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Hotel Hacienda

3.0 star property

Photo gallery for Hotel Hacienda

Interior detail
Interior detail
Acapulco Suite | Private kitchen
Exterior
Dos Jefes | City view

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is NZ$115
includes taxes & fees
14 May - 15 May

Explore the area

View map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪7 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, International Convention Centre Sydney
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Dos Jefes

Dos Jefes

Dos Jefes

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(36 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Sydney

At Hotel Hacienda you'll be 2.6 km (1.6 mi) from SEA LIFE Sydney Aquarium and 2.8 km (1.7 mi) from Star Casino. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Additionally, you'll find a lift and a vending machine. There's also the convenience of self parking. .With a stay at this 3-property class Redfern hotel, you'll be 3.8 km (2.4 mi) from Overseas Passenger Terminal and 3.8 km (2.4 mi) from Circular Quay.

What's nearby

  • University of Technology Sydney - 7 min walk - 0.6 km
  • University of Sydney - 7 min walk - 0.6 km
  • Capitol Theatre - 16 min walk - 1.3 km
  • World Square Shopping Centre - 17 min walk - 1.5 km
  • International Convention Centre Sydney - 19 min walk - 1.6 km

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪The Eveleigh Hotel - ‬3 min walk
  • ‪Khao Yum Thai - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk
  • ‪Ester Restaurant - ‬4 min walk
  • ‪Brews Brothers - ‬6 min walk

About this property

Hotel Hacienda

Hotel Hacienda offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sydney hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Built in 2000
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Hacienda offers 64 accommodations with a hairdryer. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead. This Sydney hotel provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: AUD 25

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 per cent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Y City South

Y City South Hotel

Y Hotel City

Song Hotel Redfern Chippendale

Y Hotel City South Chippendale

Y City South Chippendale

y Hotel Sydney

Song Redfern Chippendale

Song Redfern

Song Hotel Redfern

Hotel Hacienda Hotel

Hotel Hacienda Redfern

Hotel Hacienda Hotel Redfern

Frequently asked questions

What is the cancellation policy at Hotel Hacienda?

Hotel Hacienda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hacienda?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 14 May 2026 start from NZ$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hacienda?

Yep, Hotel Hacienda has a secured self car park for AUD 30.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Hacienda?

The closest beach to Hotel Hacienda is Coogee Beach (6.4 km).

Is there a free airport shuttle available at Hotel Hacienda?

No, Hotel Hacienda does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hacienda?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Hacienda?

No, pets are not allowed.

Hotel Hacienda Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 224 out of 1005 reviews
Rating 8 - Good. 328 out of 1005 reviews
Rating 6 - Okay. 271 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
A cheaper hotel but still stylish and clean. Barista coffee being available for so cheap was a welcome treat too.
Stayed 2 nights in May 2026

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking tight but safe Rooms very clean bed was super comfortable Trains were close perhaps too close very noisy room shook Close to spice alley good choice of restaurants
Stayed 1 night in May 2026

6/10 Okay

Dylan

Liked: Cleanliness, amenities
It was a little small for 2 people but everything else was fine
Stayed 2 nights in May 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfectly sufficient and clean. Despite being right next to the railway, it wasn’t too noisy and with ear plugs, I had a very restful night. Thanks for the comfy bed and lots of pillows!
Stayed 1 night in Apr 2026

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly pleasant inside despite an austere outside appearance.
Stayed 2 nights in Mar 2026

10/10 Excellent

Millay

Stayed 1 night in Mar 2026

8/10 Good

Jaroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the place seems nice overall, the common rooms are clean with nice and comfortable furniture. Rooms are a bit hit and miss. They seem to be unmaintained but again for the price is very good hotel and I will stay again
Stayed 2 nights in Mar 2026

10/10 Excellent

Ping

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely room and great location!
Stayed 2 nights in Feb 2026

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were great. The water pressure in the shower was amazing. Would definitely return.
Stayed 3 nights in Feb 2026

6/10 Okay

Gillian

Travelled with group
Liked: Cleanliness
Staff were courteous and friendly. Room was clean and the reception area was clean. Rather disappointed in the lack of facilities for preparing our food. A bare minimum. Even though on some websites it appears there was a restaurant. Rather noisy at night due to work being carried out on railway lines. Convenient for Central station
Stayed 2 nights in Jan 2026

6/10 Okay

Jessica

Disliked: Property conditions & facilities
The staff were lovely. The room itself could be improved. Positives: Bed was not uncomfortable and linens were clean. Negatives: The room had a weird smell, especially in the bathroom, potentially coming from the drain. The shower was not very clean, and the sliding door did not function well (off the rails at the top). The flush button on the toilet was also half broken (worked, but needed to be pushed in a certain way). The room was very small, but I was expecting this and it was functional enough for one person (would've been tough with two).
Stayed 2 nights in Feb 2026

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very clean, good for the price! Only thing is best to bring ear plugs because there's very little sound proofing, but you get what you pay for.
Stayed 2 nights in Jan 2026

6/10 Okay

Jamie

Stayed 2 nights in Jan 2026

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
The towels were changed daily but I was booked in for 13 nights and didn't notice a change of bedding. As i said earlier the staff we're friendly and polite.
Stayed 13 nights in Jan 2026

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really great experience. Loved the neighborhood
Stayed 3 nights in Jan 2026

10/10 Excellent

Stéphanie

Liked: Cleanliness, property conditions & facilities
Propre très petite chambre mais très bien pour je prix. Le personnel accueillant. Le lobby est mignon .
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026

8/10 Good

Shawnna

Stayed 2 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Sumiyo

Stayed 2 nights in Dec 2025

6/10 Okay

Allee-Louise

Disliked: Cleanliness
Staff were lovely, great location, comfy mattress. Bathroom was quite dirty, old hair still stuck on the shower walls and mould everywhere. Not as sound proofed as you would think.
Stayed 3 nights in Dec 2025