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Hotel Hacienda

3.0 star property

Photo gallery for Hotel Hacienda

Interior detail
Exterior
Interior detail
Dos Jefes | City view
Acapulco Suite | Private kitchen

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is NZ$128
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪5 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, Capitol Theatre
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Dos Jefes

Dos Jefes

Dos Jefes

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(35 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Sydney

At Hotel Hacienda you'll be 2.6 km (1.6 mi) from SEA LIFE Sydney Aquarium and 2.8 km (1.7 mi) from Star Casino. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Additionally, you'll find a lift and a vending machine. There's also the convenience of self parking. .With a stay at this 3-property class Redfern hotel, you'll be 3.8 km (2.4 mi) from Overseas Passenger Terminal and 3.8 km (2.4 mi) from Circular Quay.

What's nearby

  • Central Park - 5 min walk - 0.5 km
  • University of Technology Sydney - 5 min walk - 0.5 km
  • University of Sydney - 7 min walk - 0.6 km
  • Capitol Theatre - 16 min walk - 1.3 km
  • International Convention Centre Sydney - 19 min walk - 1.6 km

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Khao Yum Thai - ‬6 min walk
  • ‪Ester Restaurant - ‬4 min walk
  • ‪The Redfern - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk
  • ‪Brickfields Chippendale - ‬3 min walk

About this property

Hotel Hacienda

Hotel Hacienda offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sydney hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Built in 2000
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Hacienda offers 64 accommodations with a hairdryer. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead. This Sydney hotel provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

What is the cancellation policy at Hotel Hacienda?

Hotel Hacienda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hacienda?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 12 Apr 2026 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hacienda?

Yep, Hotel Hacienda has a secured self car park for AUD 30.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Hacienda?

The closest beach to Hotel Hacienda is Coogee Beach (6.4 km).

Is there a free airport shuttle available at Hotel Hacienda?

No, Hotel Hacienda does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hacienda?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Hacienda?

No, pets are not allowed.

Hotel Hacienda Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 222 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 271 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were great. The water pressure in the shower was amazing. Would definitely return.
Stayed 3 nights in Feb 2026

6/10 Okay

Jessica

Disliked: Property conditions & facilities
The staff were lovely. The room itself could be improved. Positives: Bed was not uncomfortable and linens were clean. Negatives: The room had a weird smell, especially in the bathroom, potentially coming from the drain. The shower was not very clean, and the sliding door did not function well (off the rails at the top). The flush button on the toilet was also half broken (worked, but needed to be pushed in a certain way). The room was very small, but I was expecting this and it was functional enough for one person (would've been tough with two).
Stayed 2 nights in Feb 2026

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very clean, good for the price! Only thing is best to bring ear plugs because there's very little sound proofing, but you get what you pay for.
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Sumiyo

Stayed 2 nights in Dec 2025

6/10 Okay

Allee-Louise

Disliked: Cleanliness
Staff were lovely, great location, comfy mattress. Bathroom was quite dirty, old hair still stuck on the shower walls and mould everywhere. Not as sound proofed as you would think.
Stayed 3 nights in Dec 2025

8/10 Good

Jasmyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms were small but clean. Would love to see a hook or a towel rail in the bathroom. Great price, would stay again
Stayed 6 nights in Dec 2025

6/10 Okay

Ruth

Stayed 1 night in Nov 2025

10/10 Excellent

Nn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind staff, amenities are good
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Klarissa, Calgary

Stayed 1 night in Nov 2025

10/10 Excellent

DR JACQUELINE KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful staff. Access to snacks and drinks afterhours. Super convenient next to central (was celebrating a friend’s birthday nearby). Great stay!
Stayed 1 night in Nov 2025

6/10 Okay

BEVERLY

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was clean and tidy ,but no coffee tea ect in room ,room was very small but served it purpose ,parking was really tight but secure .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Anne Marie

Stayed 1 night in Nov 2025

6/10 Okay

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025

6/10 Okay

Isabella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights, overall was a somewhat enjoyable stay. The room was very small, however it has aircon and a TV. Unfortunately the room itself was not the cleanest when we came in. There was old food in the mini fridge from the last people, and hair inside the drawers/ on the shower walls. The toilet seat didn’t sit in place and the bathroom tap wasn’t in the best condition either. Otherwise it was in a good location (close to the train station) and was nice and quiet.
Stayed 6 nights in Oct 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very convenient for travel into Sydney and was very suitable for the needs of my trip. Would recommend!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Oban

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Oct 2025