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4.0 out of 5

"Beautiful décor & ambiance. Really lovely. Staff were excellent, friendly & welcoming. The lady serving breakfast was just lovely. She is efficient & ... " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

Castlereagh Boutique Hotel, Ascend Hotel Collection places you in the center of Sydney, within a short 5-minute stroll of popular places like Hyde Park and Sydney Tower Eye. Highlights at this boutique hotel include a restaurant, a bar/lounge, and a 24-hour business center.

The restaurant, Cello, is open for breakfast and lunch. Business travelers can take advantage of 3 meeting rooms and a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also self parking, along with the convenience of an area shuttle.

Attractions within a short walk of this 4-star Sydney Central Business District hotel include Queen Victoria Building and Sydney Town Hall.

Double Room (Boutique)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$170* Per night/room 28 Apr. - 29 Apr.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room - Special

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (1 Queen, 1 Single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Castlereagh Boutique Hotel, Ascend Hotel Collection ratings based on 319 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Castlereagh Boutique Hotel, Ascend Hotel Collection

Everyone (213) Business (10) Couples (37) Family (23) Other (1)
4 out of 5

Posted by on 10 Mar. 2024

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11 Mar. 2024 by Armindo

Hi John,Thank you for staying at the Castlereagh.Looking forward to welcoming you back soon.

5 out of 5

Posted by on 27 Feb. 2024

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1 Mar. 2024 by Armindo

Hi David,Thank you for staying at the Castlereagh.We are pleased to hear that you enjoyed your stay.Looking forward to welcoming you back soon.

4 out of 5
Beautiful décor & ambiance. Really lovely. Staff were excellent, friendly & welcoming. The lady serving breakfast was just lovely. She is efficient & has a lovely way with the guests. The room was lovely. Clean & spacious. The only down side was one evening we came back to the hotel after seeing a show at the Opera House & we wanted to enjoy something to eat & drink but were told that nothing was available. We went back out, which was fine but we were tired & that was a little disappointing. Otherwise I would highly recommend The Castlereagh Boutique Hotel.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Armindo

Hi Tracy,Thank you for staying at the Castlereagh.We are pleased to know that you enjoy your stay. I'll pass your comments to the breakfast lady.I would like to inform you that we are starting today some evening meals. Looking forward to welcoming you back soon.

5 out of 5
Very clean and spacious, large ensuite. Will come again.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Armindo

Hi Linda,Thank you for staying at the Castlereagh.We are glad you enjoyed your stay.Looking forward to welcoming you back soon.

5 out of 5
Staff at reception on our arrival were very friendly and helpful. It was a pleasant change from most check-ins where you feel like a number. The staff were engaging and knowledgeable about local eateries and attractions.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Armindo

Hello Narelle,Thank you for staying at the Castlereagh.I am pleased to know, that you enjoy our hotel.Looking forward to your next visit.

4 out of 5
All very good

Posted by on 15 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Armindo

Hi Joy,Thank you for staying at the Castlereagh.We are pleased to hear that you enjoyed your stay.Looking forward to seeing you again.

5 out of 5
Super easy to find, surrounded by shops and public transport. Staff were all extremely friendly, I don’t exactly fit in at a place like this but I was made to feel very welcome. Would definitely stay here again :)

Posted by on 8 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Armindo

Dear Erin,Thank you for staying at the Castlereagh.We are very pleased to know that you enjoy stay and the service.Looking forward to welcoming you next time you back in Sydney.

5 out of 5
Handy to everything staff very helpful will stay again

Posted by on 25 Jan. 2024

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Comment from Hotel Management

19 Feb. 2024 by Armindo

Dear Scheryl,Thank you for staying at the Castlereagh.We're glad that you enjoyed your stay.

3 out of 5

Posted by on 1 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Armindo

Dear Elanor,Thank you for staying at the Castlereagh.We are refurbishing all the rooms in the Hotel. One level is almost finished. Looking forward to welcome you back soon.

4 out of 5
Close to everything

Posted by on 21 Dec. 2023

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Comment from Hotel Management

21 Dec. 2023 by Armindo

Hi Dany,Thank you for staying at the Castlereagh.Looking forward to welcoming you back soon.

About the Castlereagh Boutique Hotel, Ascend Hotel Collection

Location 169 Castlereagh Street, Sydney, NSW 2000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Castlereagh Boutique Hotel, Ascend Hotel Collection. Parking is available for a fee. This 4-star Sydney hotel is smoke free.

  • 83 guestrooms or units
  • 11 levels
  • Built in 1927
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.4 km / 0.8 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Castlereagh Boutique Hotel, Ascend Hotel Collection offers 83 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Cello - This restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 22.50–25.00 for adults, and AUD 10.00–22.50 for children
  • Covered self parking fee: AUD 55.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.00 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castlereagh Boutique Ascend Collection Member
  • Castlereagh Boutique Ascend Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
  • Castlereagh Boutique Ascend Collection Member
  • Castlereagh Boutique Ascend Collection Member Sydney
  • Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel
  • Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Castlereagh Boutique Ascend Collection Member Sydney
  • Castlereagh Boutique Hotel, Ascend Hotel Collection Sydney
  • Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel Sydney

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.