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Comfort Hotel Sydney City

3.0 star property

Photo gallery for Comfort Hotel Sydney City

Interior entrance
Front of property
Fridge, coffee/tea maker
Reception
Executive King, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Level 2, 15-17 Hunter Street, Sydney, NSW, 2000
  • Place, Martin Place
    ‪3 min walk‬
  • Place, Sydney Tower Eye
    ‪7 min walk‬
  • Place, Sydney Opera House
    ‪14 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Double, Non Smoking

Executive Double, Non Smoking

Executive Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive King, Non Smoking

Executive King, Non Smoking

Executive King, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Queen, Non Smoking

Minibar, in-room safe, desk, free cots/infant beds

Executive Queen, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

Minibar, in-room safe, desk, free cots/infant beds

Family Room, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin, Non Smoking

Minibar, in-room safe, desk, free cots/infant beds

Executive Twin, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Sydney

Comfort Hotel Sydney City places you in the centre of Sydney, within a short 5-minute stroll of Sydney Harbour Circle Walk and Martin Place. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services and tour/ticket assistance. Additionally, you'll find laundry facilities, luggage storage and a front desk safe. .Sights within a 10-minute walk of this 3-property class Sydney Central Business District hotel include Sydney Tower Eye and QVB.

What's nearby

  • Martin Place - 3 min walk - 0.3 km
  • Pitt Street Mall - 5 min walk - 0.5 km
  • Sydney Tower Eye - 7 min walk - 0.6 km
  • Hyde Park - 7 min walk - 0.6 km
  • Sydney Opera House - 14 min walk - 1.2 km

Getting around

  • Wynyard Station - 4 min walk
  • Sydney Circular Quay Station - 8 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Bar Totti's - ‬3 min walk
  • ‪The Royal George - ‬2 min walk
  • ‪Ryan's Bar - ‬1 min walk
  • ‪Jam Record Bar - ‬3 min walk
  • ‪Dean & Nancy on 22 - ‬1 min walk

About this property

Comfort Hotel Sydney City

As a guest of Comfort Hotel Sydney City, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces.

This 3-star Sydney hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Comfort Hotel Sydney City offers 20 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 30.50 per day); reservations required

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization as a security deposit/incidentals bond, 48 hours prior to arrival.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 30.5 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Lodge Hotel
City Lodge Hotel Sydney
Comfort Sydney City City
Comfort Hotel Sydney City (formerly City Lodge Hotel) Hotel
City Lodge Hotel Sydney
Comfort Hotel Sydney City
Comfort Hotel Sydney City (formerly City Lodge Hotel) Sydney
Hotel Comfort Hotel Sydney City Sydney
Sydney Comfort Hotel Sydney City Hotel
Hotel Comfort Hotel Sydney City
Comfort Hotel Sydney City Sydney
Comfort Sydney City
Comfort Hotel
Comfort
City Lodge Hotel Sydney

Frequently asked questions

What is the cancellation policy at Comfort Hotel Sydney City?

Comfort Hotel Sydney City offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Comfort Hotel Sydney City?

The closest beach to Comfort Hotel Sydney City is Bondi Beach (6.9 km).

Is Comfort Hotel Sydney City family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Hotel Sydney City is a hit with families.

Is there a free airport shuttle available at Comfort Hotel Sydney City?

No, Comfort Hotel Sydney City does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Hotel Sydney City?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Comfort Hotel Sydney City?

No, pets are not allowed.

Comfort Hotel Sydney City Reviews

Reviews

6.8
Rating 10 - Excellent. 119 out of 925 reviews
Rating 8 - Good. 316 out of 925 reviews
Rating 6 - Okay. 283 out of 925 reviews
Rating 4 - Poor. 144 out of 925 reviews
Rating 2 - Terrible. 63 out of 925 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stairs no lift and tenants live there and no reception
Stayed 1 night in May 2021

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible check-in and disturbance after check-in

We checked in using their key box with a pass code around 4pm. They told us room 301 but, when we opened the key box, it showed room 106. So we called reception immediately but no one answered the call. We left a message and moved in to room 106. Not only did they not return our call, but they entered our room without any notice or consent, stating that they had to do a building inspection for leasing out the room permanently. Our stay was seriously interrupted. We want our money back. Very disappointing.
Stayed 1 night in Jan 2021

6/10 Okay

Alex

Travelled with group
Liked: Cleanliness, property conditions & facilities

The 24x7 unmanned reception is problematic

The 24x7 unmanned reception is causing a lot of trouble. For example, we couldn't park our baggage when we arrived early. And nobody answered the phone when we requested for a timely check-in at 2pm.
Stayed 1 night in Sep 2020

2/10 Terrible

Dave, Launceston

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The foyer and common area both reeked of rotting garbage that was piling up on both floor 1 and 2. On floor two this was in the kitchen - making the thought of cooking anything in there stomach churning. There was a very noisy fan in my room that I could not fine any on/off switch for kept me awake and occasionally wafted the smell of the garbage into my room. My room key card had a different room number written on each side (that I didn't notice at first) and it worked for both rooms leading me to accidentally walk in on some other unfortunate guest. Clearly this was not isolated as someone else walked into my room just after I had gotten out of the shower and undressed. A table lamp on the kitchen bench (presumably there because no-one had bothered to fix the room lights) had its plug repaired with normal duct tape - a potentially lethal neglect of safety. The carpet in my room was stained, filthy and there was a large brown smear at eye level on the wall. Perhaps chocolate, perhaps something else but I wasnt game to smell it. The bed was clean and comfortable, the towels and bathroom were clean and the location excellent.
Stayed 3 nights in Sep 2020

6/10 Okay

vinnie, razorback

Business traveller
Overall the place was ok the room wasn't the cleanest two single beds pushed together but the shower had hot water and the tv worked. Happy days
Stayed 1 night in Jul 2020

2/10 Terrible

Henry, Oberon NSW

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I was misled on the parking. I understood it would be about $40 for an overnight. Instead it cost me $230 just for the parking. Not happy.
Stayed 1 night in Mar 2020

4/10 Poor

Rob, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Virtually rained inside room Carpet wet bed wet bathroom wet Couldn’t use toilet because you got rained on Offered a discount at the counter next morning after reporting it But have received none or any more correspondence Never going back
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated. Comfortable common area. Only downside is the stairs but the heritage features of the room more than make up for it
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Narelle

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Comfort Hotel Sydney City was in a good location. The room was clean and nice.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Clean, good price, close to a lot of venues. You can hear the noise on hunter street. Did quiet down about 1am
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive, noisy hole in the wall

We paid a high price for this night, because it was NYE. The hotel entrance from the street is just a door with steep stairs. There is no elevator. Our room was very simple with glass shower doors around the toilet, so no privacy at all. We had 2 beds, but only one blanket. We had a coffee pot with a short cord and elevated oulets, except behind the beds. There was a safe available, however you needed a key, which required a $50 deposit. We came back at 1 a.m. and as we got into bed, a party started next door. The walls were paper thin and we were kept awake most of the night! Reception closed at 5 p.m., so there was only a phone number to call for problems. When i picked up the hotel phone to call, i realized it wasn't connected! Overall, it was a bad experience. Check out time was 10 a.m. and although we were exhausted, we couldn't wait to leave!!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Gus

Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was so dirty and worn out. My room was right next to reception (as in 3 metres away), I heard every conversation. Also, because there is no elevator, I was constantly woken up by people and their luggage going up and down the stairs. The worst night’s sleep in years.
Stayed 1 night in Nov 2019

8/10 Good

Sue

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only a couple of things that were disappointing and that was there was no lift and the queen bed was two beds pushed together. Everything else was excellent. The shower pressure was absolutely amazing 👍👍
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Conveniently located and clean. However, make sure your heart is strong as there are lots of stairs.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great location close to transport and shops. Unfortunately there was no lift or windows in my room. The carpets were very stained and covered in cheap throw rugs.
Stayed 1 night in Nov 2019

4/10 Poor

Verity

Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointed

The paint work was so bad, clearly no drop sheet had been used and it was all along the carpet. The window is too high and pointless. There is no lift and I was on the 4th floor and NO one offered help.The room is tiny and there was a vinyl chair (useless) which looked 70 years old and was filthy. An alarm went off across the road at 10:pm and did not go off until 4:am - so sleeping was almost impossible. Expensive for this tiny, unfinished not so clean room.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Good location but air conditioner didn’t work.....
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Maddy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There were a number of safety issues with the room which the staff made excuses for and wouldnt fix. Cracked window glass and no front door lock is just a few of the issues.
Stayed 1 night in Sep 2019

6/10 Okay

Jan

Liked: Cleanliness

Clean bu t disappointing.

The security latch on door on the inside of the room did not work. The containers of long life milk had frozen and curdled in the coffee. The shape of the room meant the bed was positioned awkwardly and was a squeeze to move around. Positives clean and basic.
Stayed 1 night in Sep 2019