4/10 Poor
yvette
Travelled with partner
26 Dec 2025
We had booked three nights at Hotel Bondi. The first night, Thursday, was great. The room was old but ok, location is great. Friday night the DJ kept us awake until 2am. First thing Saturday I spoke to reception about it and he offered us another room, but admitted the sound would be about the same, so we said we wanted to cancel Saturday night. He said we were unlikely to get our money back for saturday night. We'd have to email during business hours. My husband and I went away to think and talk about it, and decided we couldn't do another 2am night so we'd cancel. I emailed the next day and the reply was that we wouldn't get our money back because the websites all state it's a late night venue. I responded with what was on Wotif, which doesn't state that anywhere, and followed up that email a week later, but it's been over a month and they haven't replied so I guess that's goodbye to our money. I do not recommend Hotel Bondi. Definitely not on a Fri/Sat, but I'm really unhappy with how management have just ignored us, even though I was very polite and countered their incorrect argument. Very poorly handled.
yvette
Stayed 3 nights in Nov 2025