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Novotel Sydney West HQ Hotel

4.0 star property
Suburban hotel with 6 restaurants and bars/lounges

Photo gallery for Novotel Sydney West HQ Hotel

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
3 bars/lounges
Reception
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$231
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
55 Sherbrooke Street, Rooty Hill, NSW, 2766
  • Place, Sydney Coliseum Theatre
    ‪3 min walk‬
  • Place, Blacktown International Sportspark
    ‪4 min drive‬
  • Place, Pinegrove Memorial Park
    ‪5 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Sydney

At Novotel Sydney West HQ Hotel you'll be steps from Sydney Coliseum Theatre and 2.9 km (1.8 mi) from Blacktown International Sportspark. Highlights at this hotel include 6 restaurants, 3 bars/lounges and an indoor swimming pool. .The restaurant, 33Grill Bar & Dining, serves Mediterranean cuisine and is open for breakfast and dinner. 17222 square feet (1600 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Rooty Hill hotel, you'll be 2.9 km (1.8 mi) from Pinegrove Memorial Park and 3.2 km (2 mi) from Western Sydney Parklands.

What's nearby

  • Sydney Coliseum Theatre - 3 min walk - 0.3 km
  • Western Sydney Parklands - 4 min drive - 3.1 km
  • Blacktown International Sportspark - 4 min drive - 3.1 km
  • Nurragingy Reserve - 5 min drive - 4.3 km
  • Pinegrove Memorial Park - 5 min drive - 3.9 km

Getting around

  • Sydney Rooty Hill Station - 15 min walk
  • Sydney Airport (SYD) - 43 min drive

Restaurants

  • ‪Little Bangkok - ‬3 min drive
  • ‪tnb Coffee - ‬13 min walk
  • ‪Mama Lor Restaurant & Bakery - ‬16 min walk
  • ‪Lone Pine Tavern - ‬19 min walk
  • ‪KFC - ‬3 min drive

About this property

Novotel Sydney West HQ Hotel

Suburban hotel with 6 restaurants and bars/lounges
Novotel Sydney West HQ Hotel offers its guests an indoor pool and a fitness centre. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Novotel Sydney West HQ Hotel. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 164 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 2009
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
Novotel Sydney West HQ Hotel offers 164 accommodations with a safe and complimentary bottles of water. LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and hairdryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,222 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Frequently asked questions

What is the cancellation policy at Novotel Sydney West HQ Hotel?

Novotel Sydney West HQ Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Sydney West HQ Hotel?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Novotel Sydney West HQ Hotel on 1 Mar 2026 start from NZ$231.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Sydney West HQ Hotel?

Yep, Novotel Sydney West HQ Hotel has a free self car park. Onsite parking is limited.

Does Novotel Sydney West HQ Hotel have a pool?

Novotel Sydney West HQ Hotel has an indoor pool. The swimming pool is closed on Christmas Day and New Year's Day.

What luxury perks are available at Novotel Sydney West HQ Hotel?

Novotel Sydney West HQ Hotel features an indoor pool, 6 restaurants and 3 bars.

Is Novotel Sydney West HQ Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Novotel Sydney West HQ Hotel is a hit with families.

Does Novotel Sydney West HQ Hotel serve breakfast?

Yep, buffet brekkie is on offer on weekdays between 6:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Sydney West HQ Hotel?

No, Novotel Sydney West HQ Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Sydney West HQ Hotel?

Yep, you can grab a meal at Novotel Sydney West HQ Hotel's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Novotel Sydney West HQ Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Sydney West HQ Hotel?

No, only service animals are allowed.

Novotel Sydney West HQ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Awesome 👌
Stayed 1 night in Jan 2026

8/10 Good

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

8/10 Good

jenny

Travelled with family
Liked: Cleanliness, amenities
Room was clean, loved that the coffee machine had a milk frother, loved the complimentary drinks most hotels don’t do this. A couple things that didn’t make it a 5 star review. The curtains didn’t block out the morning sun, TV wasn’t a smart TV so couldn’t get apps. The restaurant (room service) closed too early especially after seeing a show we had no time to get food
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, with great amenities.
Stayed 3 nights in Nov 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms spacious friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

Eliza

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ease of stay
Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Kayleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy free parking , spacious and very clean room. Very convenient to West HQ and the Colusium for a concert. Plenty of variety at breakfast and food was hot which doesn’t always happen at a buffet. We would happily stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Oct 2025

8/10 Good

Luan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room very big and spacious and clean. Well done team
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overly large room that was very comfortable. Easy access to dining areas in club next door and entertainment venues
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

zac

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Aircon was broken and it was a 36 degree day with kids, phone was broken and I informed them and they still tried to call me on it for our breakfast and advertisement was deceiving as it says pool included but it’s free admission to aquatic centre across the road.
Stayed 1 night in Oct 2025

8/10 Good

Ashika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the location was convenient and great facilities. We particularly thought it was great they had washer/dryer on each floor for the guests.
Stayed 6 nights in Sep 2025

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe
Stayed 3 nights in Oct 2025

10/10 Excellent

Selina, Glenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are so lovely and friendly. Convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the extra small free items such as 2 free fresh water bottles, 2 bottles of soft drink in our small bar fridge. The room was very clean spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

Heta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, comfy bed nice big room, lots of parking and very convenient to train station and bus also walker able to the shops, nice heat pool, big gym which I didn’t have time to use it, great food too. Great staff very friendly and helpful and thanks for the compliment I had in my room ( soft drinks for the 5 days ) I was staying. I had a great time staying in Novotel Hotel, I highly recommended to everyone.
Stayed 5 nights in Sep 2025

8/10 Good

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

moh farhad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience! Clean and comfortable place with friendly staff. Parking was safe and convenient, and the area felt quiet and secure. Would definitely stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean Rooms. Very nice Hotel.
Stayed 3 nights in Sep 2025

2/10 Terrible

Wendy

Travelled with family and small children
Disliked: Cleanliness, staff & service
We asked for an early checkin noting that this might not be available. Was told when we got there, on way to funeral nothing available in whole building. Very short time later that room available but would cost $100. At no point had this been mentioned prior to this point. The staff were not helpful and were rude
Stayed 1 night in Sep 2025

10/10 Excellent

Lale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Families

Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Stayed 1 night in Sep 2025