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Hotel Description

A luxury stay in the heart of The Rocks awaits you at Shangri-La Hotel, Sydney. Within a short 5-minute stroll, you'll find Museum of Contemporary Art and Circular Quay. Highlights at this romantic hotel include 2 restaurants, a full-service spa and an indoor swimming pool.

TVs with satellite channels are featured in all 565 rooms, and you can enjoy free WiFi, free wired Internet and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, coffee/tea makers and free newspapers are available.

A relaxing visit to CHI The Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and spa tub. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre, spa tub and sauna. 20452 square feet (1900 square metres) of event facilities include conference rooms, and other business amenities include limo/town car service. Plus you'll find free WiFi in public areas and a coffee shop/café. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include The Rocks Markets and Sydney Observatory.

Deluxe Darling Harbour 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$218* Per night/room 6 Jan. - 7 Jan.

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Sydney Harbour View 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Opera House, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Opera House, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

Shangri-La Hotel, Sydney ratings based on 990 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shangri-La Hotel, Sydney

Everyone (647) Couples (264) Business (1) Family (74)
2 out of 5

Posted by on 6 Dec. 2019

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5 out of 5
Across the hotel the staff were amazing they actually cared that you enjoyed your stay.

Posted by on 4 Dec. 2019

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4 out of 5

Posted by on 2 Dec. 2019

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4 out of 5
View and room amazing. Breakfast very average.... left after looking at the selection and asked for money back

Posted by on 1 Dec. 2019

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5 out of 5
The staff were exceptional. We had a great stay. Thanks.

Posted by on 1 Dec. 2019

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5 out of 5
Very close to the harbour beautiful views. Would stay there again without a second thought

Posted by on 29 Nov. 2019

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5 out of 5

Posted by on 28 Nov. 2019

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5 out of 5
Amazing view great staff! Very happy with the service

Posted by on 28 Nov. 2019

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3 out of 5
Property was great but we were given a disabled accessible room when we did not request it and were not asked if that style of room would suit. I don't understand why we were given that room.

Posted by on 26 Nov. 2019

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5 out of 5

Posted by on 24 Nov. 2019

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Property Features

Shangri-La Hotel, Sydney offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20452 square feet (1900 square metres) and includes conference rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Shangri-La Hotel, Sydney. For a fee, parking is available. This 5-star The Rocks hotel is smoke free.

  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 20452 sq ft of conference space
  • 1900 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.5 km / 10.8 mi)
  • Train station: Sydney Circular Quay Station (0.9 km / 0.5 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Shangri-La Hotel, Sydney offers 565 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Shangri-La Hotel, Sydney has 2 restaurants on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property enforces a strict dress code in Blu Bar on 36 restaurant. For details, please contact the property using the number provided on the booking confirmation email.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 250.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

  • Debit cards not accepted
  • UnionPay
  • Cash or credit card deposit required
  • Number of children who can stay for free – 11

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 58 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shangri-La Sydney
  • Hotel Sydney Shangri-La
  • Shangri-La Hotel Sydney
  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Sydney
  • Shangri-La Sydney Hotel
  • Shangri-La Sydney The Rocks
  • Sydney Hotel Shangri-La
  • Sydney Shangri-La
  • Sydney Shangri-La Hotel
  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Shangri-La Hotel, Sydney Hotel
  • Shangri-La Hotel, Sydney The Rocks
  • Shangri-La Hotel, Sydney Hotel The Rocks

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.