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4.2 out of 5

"On arrival i was put in an inferior room than booked with a very noisy ac outdoor unit.brought this to reception next morning and i was placed in the ... " More

By a verified traveller on Mon 12 Apr 2021

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Hotel Description

At Silver Fern Lodge you'll be within a 20-minute stroll of Lake Taupo and Taupo Marina and Boat Ramp. Highlights at this motel include free in-room WiFi.

TVs and coffee/tea makers are featured in all 28 soundproofed rooms. Housekeeping is available on request.

This motel has free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, a microwave in a common area, and a refrigerator in a common area.

With a stay at this Taupo motel, you'll be 1.7 km (1.1 mi) from Taupo Bungy and 3.8 km (2.3 mi) from Taupo Hot Springs.

Standard room with shared bathroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
NZ$93* Per night/room 25 Apr. - 26 Apr.

City View Quad Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

City View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Three Bedroom Apartment

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Lake Facing Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Silver Fern Lodge ratings based on 142 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Silver Fern Lodge

Everyone (72) Couples (45) Business (1) Family (22)
3 out of 5
On arrival i was put in an inferior room than booked with a very noisy ac outdoor unit.brought this to reception next morning and i was placed in the best room for the second night.A nice room.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Reservations

Thank you for your feedback. We apologize for the inconvenience. We hope you had a good overall stay and hope to have you back with us again soon.

5 out of 5
Lovely spacious room. Reasonable price. Good restaurant. Beautiful setting amongst ferns and bush.

Posted by on 31 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by Reservations

Dear guest, thank you for your kind words. We really appreciate the effort you made by writing this review. Positive feedback from our guests is always a great motivation for our team and helps us to keep up our standard. We hope we can make your next stay as pleasant as this one was.

5 out of 5
Great stay upstairs in a studio unit. big king size bed. Couch could also turn into a bed. Quite compact but was suitable for my partner and self. Shower was beautiful. Had what we needed and was clean and tidy. Would stay again.

Posted by on 1 Mar. 2021

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Comment from Hotel Management

1 Mar. 2021 by Reservations

Dear guest, thank you for your kind words. We really appreciate the effort you made by writing this review. Positive feedback from our guests is always a great motivation for our team and helps us to keep up our standard. We hope we can make your next stay as pleasant as this one was.

3 out of 5
I liked the comfortable bed and ensuite. Service was also great. I found the room noisy with what sounded like the air conditioner next door making something vibrate. Also the fridge made a noise as well

Posted by on 25 Feb. 2021

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Comment from Hotel Management

25 Feb. 2021 by Reservations

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 out of 5

Posted by on 21 Feb. 2021

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Comment from Hotel Management

5 Mar. 2021 by Reservations

Thank you for your valuable feedback. We are happy to hear you enjoyed your stay and hope to have you back with us again soon.

5 out of 5
Staff was good and helpful, very clean and would recommend it

Posted by on 10 Feb. 2021

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Comment from Hotel Management

10 Feb. 2021 by Reservations

Dear Guest, thank you for your kind words. We really appreciate the effort you made by writing this review. Positive feedback from our guests is always a great motivation for our team and helps us to keep up our standard. We hope we can make your next stay as pleasant as this one was.

5 out of 5
Very clean but shower needed attention as shower head cracked and resulted in water everywhere

Posted by on 6 Feb. 2021

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Comment from Hotel Management

6 Feb. 2021 by Reservations

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

4 out of 5
Good location, clean and tidy. They accommodated our late arrival. They need to remove the ticking clock in room and go digital - a lot quieter. 😊

Posted by , from Auckland on 4 Feb. 2021

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Comment from Hotel Management

4 Feb. 2021 by Reservations

Dear Shelly, thank you for your kind words. We really appreciate the effort you made by writing this review and thanks for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

4 out of 5
Perfectly fine for a 1 night stopover. Nothing to write home about, but clean and central.

Posted by , from Wellington on 24 Jan. 2021

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Comment from Hotel Management

28 Jan. 2021 by Reservations

Thank you for your valuable feedback. We are happy to hear you enjoyed your stay and hope to have you back with us again soon.

4 out of 5
Very helpful people. Only thing was the rooms hadnt been restocked. Not a bad thing, just bit of running around to get what we needed eg towels, cutlery etc. Very enjoyable overall.

Posted by on 19 Jan. 2021

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Comment from Hotel Management

25 Jan. 2021 by Reservations

Thank you for your valuable feedback. We are happy to hear you enjoyed your stay and hope to have you back with us again soon.

Property Features

Silver Fern Lodge offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Silver Fern Lodge also features laundry facilities, a microwave in a common area, and a refrigerator in a common area. Smoking is allowed in designated areas at this Taupo motel.

  • 28 guestrooms or units
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Taupo (TUO) (7.7 km / 4.8 mi)

Room Amenities

Silver Fern Lodge offers 28 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with cable channels. This Taupo motel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Communal kitchen access
  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (on request)
  • Toiletries (free)
  • Iron and ironing board available
  • Sound-insulated rooms

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silver Fern Lodge
  • Silver Fern Lodge Taupo
  • Silver Fern Taupo
  • Silver Fern Lodge Motel
  • Silver Fern Lodge Taupo
  • Silver Fern Lodge Motel Taupo

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.