You can enjoy free WiFi, featured in all 21 rooms.
This smoke-free hostel offers free WiFi in public areas, a fitness center, and a garden. Other amenities include coffee/tea in a common area and laundry facilities.
With a stay at this Taupo hostel, you'll be 5.8 km (3.6 mi) from Huka Falls.
11 Jun. 2021 by Kerry
Goodness, what were you expecting for the price you paid? The Hilton?
7 Jul. 2020 by Katie
Thanks for choosing to stay with us! Happy Travels
16 Jun. 2020 by Katie
Hi Amanda, We apologies that you were kept awake due to noisy guests. As a backpackers we don't have a curfew for guests so on the odd occasion there can be a small amount of noise as guests return home. Our communal areas were all closed and emptied by 9.30pm on the night you stayed. We do have night staff on site who you are able to contact should you need.
9 Jun. 2020 by Katie
Thanks so much for not only getting out and exploring NZ but for choosing to come and stay with us. We are so glad you enjoyed your stay. Happy Travels
19 Feb. 2020 by Katie
Thank you for taking the time to leave a reply. We are so glad we could meet all your needs. Happy Travels.
3 Feb. 2020 by Katie
We are so sorry to hear you didn't enjoy your stay. Unfortunately the fan in your room had broken and we were waiting on an electrician but we did offer to bring you another fan if required. The parking across the street is a large open air car park with free parking 24 hours a day. We believe we are so very lucky to have so much free parking so close for our guests to use. Our in-house bar closes by 11pm so noise is minimal after this time. Unfortunately you booked a backpackers which predominantly attracts the 18-30 year olds (but we more than welcome all ages), at a backpacker price rather than a hotel which would have maybe been more appropriate. We hope you enjoy the rest of your travels around are beautiful country.
28 Jan. 2020 by Katie
Thank you for taking the time to leave us a review. Apologies for the delay in getting back to you. I note you checked out over the weekend and yesterday was a public holiday so this is the first day I have been back at work. There was a fault with the aircon unit in the adjoining room which was causing the noise. This has now been fixed. Please note we have staff on-site 24/7 and if you had made them aware of the problem during the night they would have been happy to move you to another room. Happy Travels
As a guest of Taupo Urban Retreat, you'll find a fitness center, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Taupo Urban Retreat also features a vending machine, a garden, and a picnic area. Self parking is free. This Taupo hostel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Taupo Urban Retreat offers 21 accommodations. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.