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Taupo Urban Retreat - Hostel

2.0 star property

Photo gallery for Taupo Urban Retreat - Hostel

Front of property – evening/night
Front of property
Interior entrance
Executive lounge
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
  • Laundry room

Explore the area

View map
65 Heuheu Street, Taupo, 3330
  • Place, Taupō i-SITE Visitor Information Centre
    ‪5 min walk‬
  • Place, Taupō Museum and Art Gallery
    ‪6 min walk‬
  • Place, Taupō Marina and Boat Ramp
    ‪10 min walk‬
  • Airport, Taupō Airport (TUO)
    ‪11 min drive‬

Room options

View all photos for Basic Shared Dormitory (4 bed en-suite)

Free WiFi

Basic Shared Dormitory (4 bed en-suite)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Shared Dormitory (6 bed en-suite)

Basic Shared Dormitory (6 bed en-suite)

Basic Shared Dormitory (6 bed en-suite)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Suite, 1 Bedroom (Twin en-suite)

Basic Suite, 1 Bedroom (Twin en-suite)

Basic Suite, 1 Bedroom (Twin en-suite)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom, Shared Bathroom

Free WiFi

Family Suite, 1 Bedroom, Shared Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Basic Shared Dormitory, Shared Bathroom (8 bed standard dorm)

Free WiFi

Basic Shared Dormitory, Shared Bathroom (8 bed standard dorm)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (6 bed standard dorm)

Free WiFi

Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (6 bed standard dorm)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Suite, 1 Bedroom (Double en-suite)

Basic Suite, 1 Bedroom (Double en-suite)

Basic Suite, 1 Bedroom (Double en-suite)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Shared Dormitory, Shared Bathroom (4 bed standard dorm)

Free WiFi

Basic Shared Dormitory, Shared Bathroom (4 bed standard dorm)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Basic Single Room

  • Lake view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Basic Twin Room

  • Lake view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Taupō

Taupo Urban Retreat - Hostel puts you in the heart of Taupō, within just a 10-minute stroll of Lake Taupō and Taupō i-SITE Visitor Information Centre. Highlights at this hostel include free self-parking and a bar/lounge. .This smoke-free hostel offers free WiFi in public areas, a fitness centre and a garden. Other amenities include coffee/tea in a common area and laundry facilities. .Sights within a 15-minute walk of this Taupō Central hostel include Taupō Museum and Art Gallery and Taupō Marina and Boat Ramp.
View more Hostels in TaupōOpens in a new window

What's nearby

  • Taupō i-SITE Visitor Information Centre - 5 min walk - 0.4 km
  • beach near Taupō Central - 5 min walk - 0.5 km
  • Taupō Museum and Art Gallery - 6 min walk - 0.6 km
  • beach near Kaimanawa Reserve - 8 min walk - 0.7 km
  • Taupō Marina and Boat Ramp - 10 min walk - 0.8 km

Getting around

  • Taupō Airport (TUO) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dixie Brown's Cafe - ‬4 min walk
  • ‪Replete Food Company - ‬1 min walk
  • ‪Roquette Restaurant & Bar - ‬6 min walk
  • ‪The Coffee Club Taupo - ‬5 min walk

About this property

Taupo Urban Retreat - Hostel

As a guest of Taupo Urban Retreat - Hostel, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Taupo Urban Retreat - Hostel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Taupō hostel is smoke free.

  • 21 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Taupo Urban Retreat - Hostel offers 21 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check in from 2 PM to 7:00 PM and 2:00 PM to 7:00 PM
Late check-in subject to availability
Late check-in fee: 2-per cent of room rate for check-in between 7:00 PM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 2 per cent of room rate for check-in between 7:00 PM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Taupo Urban Retreat Hostel
Taupo Urban Retreat
Taupo Urban Retreat
Taupo Urban Retreat - Hostel Taupo
Taupo Urban Retreat - Hostel Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at Taupo Urban Retreat - Hostel?

Taupo Urban Retreat - Hostel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Taupo Urban Retreat - Hostel?

Yep, Taupo Urban Retreat - Hostel has a free self car park.

Is Taupo Urban Retreat - Hostel family-friendly?

No, Taupo Urban Retreat - Hostel is an adults-only property.

Is there a free airport shuttle available at Taupo Urban Retreat - Hostel?

No, Taupo Urban Retreat - Hostel does not offer an airport shuttle service.

What time are check-in & check-out at Taupo Urban Retreat - Hostel?

Check-in is from 2 PM to 7:00 PM, and 2:00 PM to 7:00 PM. Check-out time is 10 AM.

Are pets allowed at Taupo Urban Retreat - Hostel?

No, pets are not allowed.

Taupo Urban Retreat - Hostel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 114 reviews
Rating 8 - Good. 50 out of 114 reviews
Rating 6 - Okay. 21 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 2 out of 114 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MrsUsman

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and comfy room Parking was available thats a plus point too
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity of this place and the happy vibe of the young people. Reading other reviews, though, I think it would be wise to adjust the description on Expedia to clearly reflect that it isn’t a ‘retreat’ by any stretch of the imagination. But I really liked it. Thank you for a clean warm place to rest.
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Its not what we expected
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed. the instructions for late check-in were clear and much appreciated. The sight of complimentary earplugs on the nightstand made me a bit nervous, but it was surprisingly peaceful when we stayed (mid week)
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so friendly and helpful. Great location.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it was in the middle of town and the room was nice and warm when i got back
Stayed 1 night in Mar 2021
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hostel, clean and tidy with excellent staff help, close to food outlets. Not very sound proof but it wasn’t noisy the night I was there and a good sleep.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, easy access to rooms, friendly staff
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely and helpful staff. We stayed in a private double room with views out over the lake. It was clean and comfortable and perfectly located to walk to most places we wanted to visit. For a Backpackers it was in great condition and we enjoyed ourselves thoroughly. Free all day parking across the road.
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and polite checkin. Shower cubicles bit tight and amenities as expected. Wicked lake views
Stayed 1 night in Nov 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean friendly good location ....... .............
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Amanda

Disliked: Amenities, property conditions & facilities
Noisy as other backpackers partied into the night making it hard to sleep had to complain tk them
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, clean rooms wonderful bed. Very laid back and easy to approach staff. Reasonable price for rooms
Stayed 5 nights in May 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this place a delight to visit. All are immensely helpful, also informative and responsive to any needs. Our private double room with ensuite bath was basic (as expected at a "backpacker") but spotlessly clean, and someone had installed an outlet strip to accommodate for the shortage of electrical outlets. Nice to have on-site laundry, 3 each for both washer and dryer. The common areas were comfortable, and the kitchen was well stocked. It would be great if all the youth could figure out how to remove food from the sinks when they're done washing dishes, and maybe that's too much to expect.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double ensuite room was good had everything we needed.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Gwenwyfahr

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The double room with en suite that we booked had no external windows and no air conditioning so it was 35-40C which is ridiculous in New Zealand. There was a fan but we were told that we could not run it on high because the vibrations were too loud in the next room. There was hair in the bedding, and no parking available because the spaces were full of people sleeping in their cars so we had to park in a shopping carpark across the street. The room was tiny so we had to climb over our bags to get in and out of the room/bed/bathroom. The room was also right by the common room so it was very noisy. This place might be ok for drunk teenagers but it is 100% not appropriate for adults needing somewhere to sleep for the night.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

가성비 대비 굿

친절한 데스크, 그러나 시설은 백팩 수준
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Holly

Liked: Cleanliness, staff & service, amenities
Room was basic which is all we needed but there was a sound from what seemed like a dryer going the whole night, we didn't get much sleep, we gave up trying by 6am. We had even turned off the air conditioning due to a different noise it made when the air-con was on, so we almost cooked ourselves, I had requested feedback from the hostel, still not heard anything after four days regarding the noise.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Robert

Disliked: Cleanliness

Wouldn't stay again

Stayed in a few hostels in New Zealand and this just didn't have the same vibe as other places. Other guests didn't seem to be considerate to others by slamming doors constantly, even at 3/4am in the morning. The room itself was clean to look at but there were signs it needed more than a once over.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Was a last minute change of plans that was good
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I immediately liked this place on approach from the street. I was greeted by a very friendly and helpful staff. I just loved the layout of the place, the way you stepped down into the common area. It was just a nices laid back, friendly vibe. The kitchen was nicely set up, the common area inviting. Thenrooms were very reasonable which allowed me to have my iwn room and bath. There was also small bar where I purchased a very nice NZ white wine at low cost.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Man Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and warm stay

Facilities are clean, just stay for one night, the location is very convenient and staff are very friendly
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable room for a one night stay while passing through.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff. Rooms a bit small when full and there was no night porter when I stayed in October
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hostel! Staff are lively and friendly, the kitchen is really good compared to other hostels and the private rooms are cosy and clean.
Stayed 3 nights in Sep 2019