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4.5 out of 5

"It had a great layout and location. We loved the spa! " More

By a verified traveller on Sun 24 May 2020

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Hotel Description

At Phoenix Resort you'll be within just a 5-minute stroll of Lake Taupo and within 20 minutes of Taupo Hot Springs. Highlights at this motel include free in-room WiFi.

Flat-screen TVs with satellite channels are featured in all 13 individually decorated rooms, and you can enjoy DVD players, fans, and hair dryers. Refrigerators, microwaves, and stovetops make in-room dining convenient.

The café, Rose Garden, is open for breakfast, brunch, and lunch. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning continental breakfast is served between 8:00 AM and 9:00 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 3-star Taupo motel include Taupo Bungy and Wairakei Natural Thermal Valley.

One Bedroom Apartment with Spa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
NZ$139* Per night/room 1 Jul. - 2 Jul.

3 Bedroom House

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Two Bedroom with Spa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Phoenix Resort ratings based on 52 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Phoenix Resort

Everyone (41) Couples (4) Family (6)
5 out of 5
It had a great layout and location. We loved the spa!

Posted by on 24 May 2020

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5 out of 5
Love the on site cafe, hot tub and rose garden.Rooms are very comfortable .

Posted by on 12 Mar. 2020

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3 out of 5
Nice big rooms and outdoor spa. Comfortable bed and just across the road from the lake.

Posted by , from BOP on 8 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by MM

Hello Ryan Thank you for your comments we appreciate your comments

4 out of 5
lovely rooms, great out doir area and awesome to have a free laundry and a cafe on site. Needed a much bigger bin for the room though.

Posted by on 29 Dec. 2019

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4 out of 5
Friendly staff Nice cafe handy to everything Would stay again sometime

Posted by on 26 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by "M"

So pleased you enjoyed your stay with us. Thank you for your feed back.

5 out of 5

Posted by on 22 Dec. 2019

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4 out of 5
The spa was cool and the courtyard garden area.The close proximty to Lake Taupo was another bonus

Posted by , from New Plymouth on 4 Nov. 2019

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4 out of 5
Comfortable place to stay. Located a very short drive from Debretts and only a couple of minutes drive from the Taupo CBD. Although basic the kids enjoyed spending time in the shared garden on the mini putt golf course and trampoline.

Posted by on 17 Oct. 2019

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4 out of 5
Older style motel but service & staff were wonderful

Posted by on 21 Sep. 2019

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5 out of 5
The lady on reception who greeted us was outstanding.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Kim

Thankyou so much for your wonderful review, it is always good to hear that our staff are doing a great job, hope to see you again.

Property Features

There's a coffee shop/café on site. Public spaces have free WiFi. Phoenix Resort also features barbecue grills, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3-star Taupo motel.

  • 13 guestrooms or units
  • Built in 1980
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Miniature golf on site
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Taupo (TUO) (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Phoenix Resort offers 13 accommodations with DVD players and hair dryers. Each accommodation is individually furnished and decorated. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers. This Taupo motel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Heating
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 9:00 AM.

Rose Garden - Overlooking the garden, this café serves breakfast, brunch, and lunch. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. For guests' safety, the property includes a smoke detector in each accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 20 for adults and NZD 20 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Resort Taupo
  • Phoenix Taupo
  • Phoenix Resort Motel
  • Phoenix Resort Taupo
  • Phoenix Resort Motel Taupo

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.