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4.5 out of 5

"Really lovely place to stay. Nice rooms and facilities. " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

At Phoenix Resort you'll be within just a 5-minute stroll of Lake Taupo and within 15 minutes of Waipahihi Botanical Gardens. Highlights at this motel include free in-room WiFi.

All 13 individually decorated rooms feature flat-screen TVs with satellite channels, and you can enjoy DVD players, fans and hairdryers. In-room dining is easy with amenities like fridges, microwaves and hobs.

The café, Rose Garden, is open for breakfast, brunch and lunch. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning continental breakfast is served between 8:00 AM and 9:00 AM. There's also the convenience of free self parking.

With a stay at this 3-star Taupo motel, you'll be 8.2 km (5.1 mi) from Huka Falls.

Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$117* Per night/room 22 Oct. - 23 Oct.

3 Bedroom House

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

One Bedroom Apartment with Spa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom with Spa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Phoenix Resort ratings based on 45 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Phoenix Resort

Everyone (39) Couples (1) Family (4)
4 out of 5
Comfortable place to stay. Located a very short drive from Debretts and only a couple of minutes drive from the Taupo CBD. Although basic the kids enjoyed spending time in the shared garden on the mini putt golf course and trampoline.

Posted by on 17 Oct. 2019

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4 out of 5
Older style motel but service & staff were wonderful

Posted by on 21 Sep. 2019

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5 out of 5
The lady on reception who greeted us was outstanding.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Kim

Thankyou so much for your wonderful review, it is always good to hear that our staff are doing a great job, hope to see you again.

5 out of 5
It’s beautiful and cozy. We will definitely go there again!

Posted by on 14 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by Kim

Thankyou for your great review we look forward to your return visit.

5 out of 5
Very clean, quiet, close to town, full kitchen and very comfy beds

Posted by on 1 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Kim

Thank you so much for taking the time to do a customer survey, and thanks for the wonderful review, look forward to seeing you next time.

5 out of 5
Lovely rustic place, excellent private spa - perfect!!

Posted by on 6 Feb. 2019

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5 out of 5

Posted by on 10 Jan. 2019

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5 out of 5
Very comfortable room, the gardens are beautiful and just a short stroll from the lake,perfect!

Posted by on 13 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by The Team at Phoenix Resort

Thank you for your feedback we are pleased you enjoyed your stay with us.

5 out of 5
Great location colse to towncand loved the spa...it was a lifesaver after a cold wet Taupo ride

Posted by on 30 Nov. 2018

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Comment from Hotel Management

2 Dec. 2018 by kim

Thankyou so much for your great review, so pleased you where saved by our thermal pool, look forward to your return visit

5 out of 5
Nice facilities and pleasant stay definitely come back

Posted by , from Auckland on 26 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Kim,

Thankyou so much for your great review we look forward to your return.

Property Features

There's a coffee shop/café on site. Public spaces have free WiFi. Phoenix Resort also features a BBQ, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 3-star Taupo motel.

  • 13 guestrooms or units
  • Built in 1980
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Taupo (TUO) (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Phoenix Resort offers 13 forms of accommodation with DVD players and a hairdryer. Each accommodation is individually decorated. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Heating
  • Fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 9:00 AM.

Rose Garden – Overlooking the garden, this café serves breakfast, brunch and lunch. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM.
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds. For guests' safety, the property includes a smoke detector in all accommodation.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 20 for adults and NZD 20 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Resort Taupo
  • Phoenix Taupo
  • Phoenix Resort Motel
  • Phoenix Resort Taupo
  • Phoenix Resort Motel Taupo

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/Taupo-Hotels-Phoenix-Resort.h13270958-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.