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The Anchorage Resort - Heritage Collection

3.5-star property
346 Lake Terrace, Taupo, 0508 053 286
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4.7 out of 5
Exceptional!
See all 170 Wotif Reviews

"A great place to stay, rooms were large and the family had plenty of room for us all. " More

By a verified traveller on Mon 26 Oct 2020

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Hotel Description

A family-friendly stay in Taupo awaits you at The Anchorage Resort - Heritage Collection. You'll be 0.3 km (0.2 mi) from Lake Taupo and 2.4 km (1.5 mi) from Taupo Hot Springs. Highlights at this ski motel include 3 outdoor swimming pools, 2 spa tubs, and free self parking.

You can enjoy free WiFi, furnished balconies or patios, and TVs, featured in all 21 rooms. Microwaves, coffee/tea makers, and in-room childcare are also available.

Enjoy the sauna, kids' swimming pool, and pool loungers as well as access to bike rentals. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning continental breakfast is available. There's also free parking nearby, along with the convenience of an area shuttle.

With a stay at this 3.5-star Taupo motel, you'll be 9.4 km (5.9 mi) from Huka Falls.

Apartment, 1 Bedroom, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$165* Per night/room 3 Nov. - 4 Nov.

Apartment, 2 Bedrooms, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, Jetted Tub, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Two Bedroom with Lake View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

The Anchorage Resort - Heritage Collection ratings based on 170 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Anchorage Resort - Heritage Collection

Everyone (113) Couples (20) Family (29)
5 out of 5
A great place to stay, rooms were large and the family had plenty of room for us all.

Posted by , from Feilding NZ on 26 Oct. 2020

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Comment from Hotel Management

27 Oct. 2020 by Erin and Amos, Managers

Hi there Lee, Thank you for taking the time to place your review and comments regarding your stay and we look forward to hosting you again sometime in the near future. All the best.

5 out of 5
Everything about our stay at the anchorage was amazing we couldn’t fault it

Posted by , from Nee Plymouth on 6 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Erin and Amos, Managers

Thank you for your awesome feedback, we are so glad you had a awesome time.

5 out of 5
Staff were very helpful and friendly, rooms cleaned to a high standard.

Posted by on 4 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Erin and Amos, Managers

Thank you for your awesome feedback, we are so glad you had a great time!!

5 out of 5
Great hosts and room was super clean and we'll laid out. Wonderful place to bring a family, kids loved the pool and I loved being able to watch them from the hot tub

Posted by , from Napier on 19 Sep. 2020

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Comment from Hotel Management

19 Sep. 2020 by Sharon Relief Manager

Hi Erin We are delighted that you enjoyed your stay here with us and we are thrilled to pieces that your kids loved the pools. We look forward to being able to host you again in the future! Warmest Regards Sharon Relief Manager

5 out of 5
Lovely stay, both staff at desk were super friendly and absolutely welcoming. Had a lovely dip in the outdoor spa, all facilities were clean and tidy would recommend

Posted by , from Tauranga nz on 19 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Sharon Relief Manager

Hi Amber, we are delighted that you enjoyed your stay here with us and we look forward to your return in the future, so that we are able to host you again Take care Amber Warmest Regards Sharon Relief Manager for Erin & Amos Wootten Managers

5 out of 5
A lovely place to stay with very friendly hosts in a beautiful location. Can highly recommend it!

Posted by , from Wellington on 10 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Sharon Relief Manager

Hi Sheree Thank you so much for your lovely review. We love hearing that our guests have enjoyed our facilities and we look forward to seeing you again in the future so that we are able to host your next visit Warmest Regards Sharon Relief manager for Erin & Amos Wootten Managers

4 out of 5
Great place for the family, clean, quiet. Wonderful host’s. We will be back.

Posted by on 1 Aug. 2020

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Comment from Hotel Management

1 Aug. 2020 by Sharon Relief Manager

Hi there We are delighted that you have enjoyed your stay with us! and thank you for taking the time to write a review for us here at the Anchorage Resort in Taupo. It is really appreciated. We look forward to your next visit and being able to host you again. Warmest Regards Sharon Relief Manager for Erin & Amos Wootten Managers

5 out of 5
We had a lovely stay. The managers were excellent, very welcoming. I would stay again

Posted by , from Auckland on 26 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by Sharon Relief Manager

Thank you so much Maria for your lovely comments! We are delighted that you enjoyed your stay here with us and look forward to your return to stay with us again in the future. Warmest Regards Sharon Relief Manager for Erin & Amos

5 out of 5
Very clean, lovely rooms and excellent pool/ spa. Great place to stay.

Posted by , from NZ on 13 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by Erin and Amos, Managers

Hi there Jo, Thank you for taking the time to place a review and share the experience you have enjoyed at The Anchorage Resort. We appreciate that you have a choice in accommodation providers here in Taupo, and we are pleased that you chose to stay with us. We love your feedback, and do hope that you come to stay with us again in the future. Many regards. Erin and Amos Managers.

5 out of 5
Close to ring road, very clean and comfortable. Would stay again.

Posted by , from Nz on 28 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Erin and Amos, Managers

Hi Diane, Thank you for taking the time to place a review and share the experience you have enjoyed at The Anchorage Resort. We appreciate that you have a choice in accommodation providers here in Taupo, and we are pleased that you chose to stay with us. We love your feedback, and do hope that you come to stay with us again in the future. Many regards. Erin and Amos Managers.

About the The Anchorage Resort - Heritage Collection

Location 346 Lake Terrace, Taupo, 3330

Property Features

After a day on the snow, enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 3 outdoor swimming pools. Getting to the slopes is a breeze with the motel's ski shuttle (surcharge). WiFi is free in public spaces. This ski motel also offers a children's pool and a sauna. Self parking is free. This 3.5-star Taupo motel is smoke free.

  • 21 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Taupo (TUO) (4.1 km / 2.5 mi)
  • Property shuttles: Area shuttle, ski shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

The Anchorage Resort - Heritage Collection offers 21 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Taupo motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony or patio (furnished)
  • Television
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 17
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 5.50 and NZD 23.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Anchorage Resort - Heritage Collection Motel
  • Anchorage Resort Motel Taupo
  • Anchorage Taupo
  • Anchorage Resort Taupo
  • The Anchorage Resort - Heritage Collection Taupo
  • The Anchorage Resort - Heritage Collection Motel Taupo

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.