Arcade Hotels in The Rocks

I had wonderful stay here

This hotel is going to close at the end of July for a full renovation that will take 18 months. The inside is awful. Carpet is ducted taped!!! for rips in the carpet, and other places warn so bad it is down to nothing. The TV had issues even staying on, connection was bad. TV station were awful, nothing current except the news. All old TV shows. The Breakfast is sure not worth what it cost. The scrambled eggs tasted like sand. The waffles were as hard as rocks. We told a person about it, and not a thing was done. We showed them it was almost impossible to cut. The drinks in the lobby were a joke, very expensive and was just a walk up window not a bar. It was the same place you ordered food. So there was no restaurant. The only thing this place has is the location. I would never recommend this place. And the price they charge for this dump is ridiculous! The lights by some of the elevators were out, plus there are no floor numbers outside the elevator so you know what floor it is when the door opens. DO NOT STAY HERE!!! You can tell they have not anything to maintain this property for years, everything is falling apart.

We requested some things on check in and it took 3 phone calls before they were delivered to our room. The rooms are a little tired. Room was not soundproof. Beautiful view, but the windows were dirty. We couldn't use the top floor bar as there was a private function booked.