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Sunshine City Prince Hotel

4.0 star property

Photo gallery for Sunshine City Prince Hotel

Exterior
Bar (on property)
33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)
Exterior
33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor) | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is NZ$141
14 June - 15 June

Explore the area

View map
3-1-5 Higashi-ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 170-8440
  • Place, Sunshine City Shopping Mall
    ‪1 min walk‬
  • Place, Sunshine Aquarium
    ‪4 min walk‬
  • Place, Anime Tokyo Station
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for City Floor Semi Double Room (17th-24th Floor)

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Semi Double Room (17th-24th Floor)

  • Sleeps 2
  • Free Wi-Fi

View all photos for City Floor Twin Room B (10th-24th Floor)

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Twin Room B (10th-24th Floor)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Sunshine Floor Twin Room B (26th-32th Floor)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Sunshine Floor Twin Room B (26th-32th Floor)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Sunshine Floor Twin Room A (26-32F)[Corner Room]

Down duvets, in-room safe, blackout curtains, iron/ironing board

Sunshine Floor Twin Room A (26-32F)[Corner Room]

  • Sleeps 3
  • Free Wi-Fi

View all photos for Panorama Floor Semi Double Room（33-37F）

Down duvets, in-room safe, blackout curtains, iron/ironing board

Panorama Floor Semi Double Room（33-37F）

  • Sleeps 2
  • Free Wi-Fi

View all photos for 33th-36th Twin Room, Non-Smoking (Panorama Floor)

33th-36th Twin Room, Non-Smoking (Panorama Floor)

33th-36th Twin Room, Non-Smoking (Panorama Floor)

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for 36th-37th Double Room, Non-Smoking (Panorama Floor)

36th-37th Double Room, Non-Smoking (Panorama Floor)

36th-37th Double Room, Non-Smoking (Panorama Floor)

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for 33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

View all photos for 33th-37th Quad Room, Non-Smoking (Panorama Floor)

33th-37th Quad Room, Non-Smoking (Panorama Floor)

33th-37th Quad Room, Non-Smoking (Panorama Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free wired internet

View all photos for Sunshine Floor Double Room（30-32F）

Down duvets, in-room safe, blackout curtains, iron/ironing board

Sunshine Floor Double Room（30-32F）

  • Sleeps 2
  • Free Wi-Fi

View all photos for 26th-32th Semi-Double Room, Non-Smoking (High Floor)

26th-32th Semi-Double Room, Non-Smoking (High Floor)

26th-32th Semi-Double Room, Non-Smoking (High Floor)

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

View all photos for 30th-32th Double Room, Non-Smoking (High Floor)

30th-32th Double Room, Non-Smoking (High Floor)

30th-32th Double Room, Non-Smoking (High Floor)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for 26th-32th Deluxe Twin Room, Non-Smoking (High Floor)

26th-32th Deluxe Twin Room, Non-Smoking (High Floor)

26th-32th Deluxe Twin Room, Non-Smoking (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for 26th-32th Superior Twin Room, Non-Smoking (High Floor)

26th-32th Superior Twin Room, Non-Smoking (High Floor)

26th-32th Superior Twin Room, Non-Smoking (High Floor)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for 26th-32th Twin Room, Non Smoking (High Floor)

Down duvets, in-room safe, blackout curtains, iron/ironing board

26th-32th Twin Room, Non Smoking (High Floor)

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Sunshine Floor Twin Room S（26-28・32F）

Down duvets, in-room safe, blackout curtains, iron/ironing board

Sunshine Floor Twin Room S（26-28・32F）

  • Sleeps 2
  • Free Wi-Fi

View all photos for City Floor Twin Room A (7th-9th Floors)[Corner Room]

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Twin Room A (7th-9th Floors)[Corner Room]

  • Sleeps 3
  • Free Wi-Fi

View all photos for City Floor Twin Room B (7th-9th Floors)

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Twin Room B (7th-9th Floors)

  • Sleeps 2
  • Free Wi-Fi

View all photos for City Floor Semi Double Room (7th-9th Floors)

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Semi Double Room (7th-9th Floors)

  • Sleeps 2
  • Free Wi-Fi

View all photos for City Floor Twin Room A (10th-24th Floor)[Corner Room]

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Twin Room A (10th-24th Floor)[Corner Room]

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (10th-24th)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking (10th-24th)

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for 10th-24th Deluxe Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

10th-24th Deluxe Twin Room, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for 10th-16th Economy Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

10th-16th Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for 17th-24th Superior Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

17th-24th Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for 17th-24th Semi-Double Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

17th-24th Semi-Double Room, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

View all photos for 33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Japanese Suite Room - Non-Smoking

Japanese Suite Room - Non-Smoking

Japanese Suite Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free wired internet

View all photos for Japanese Western Room - Non-Smoking

Japanese Western Room - Non-Smoking

Japanese Western Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 4 Single Futons
  • Free wired internet

View all photos for Panorama Floor Fourth Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Panorama Floor Fourth Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Panorama Floor Twin Room B（33-36F）

Down duvets, in-room safe, blackout curtains, iron/ironing board

Panorama Floor Twin Room B（33-36F）

  • Sleeps 2
  • Free Wi-Fi

View all photos for Panorama Floor Double Room（36-37F）

Down duvets, in-room safe, blackout curtains, iron/ironing board

Panorama Floor Double Room（36-37F）

  • Sleeps 2
  • Free Wi-Fi

View all photos for Sunshine Floor Semi Double Room（26-32F）

Down duvets, in-room safe, blackout curtains, iron/ironing board

Sunshine Floor Semi Double Room（26-32F）

  • Sleeps 2
  • Free Wi-Fi

View all photos for City Floor Japanese Style Room（6-10F）

Bathroom

City Floor Japanese Style Room（6-10F）

  • Sleeps 6
  • Free Wi-Fi

View all photos for Triple City Floor Triple Room A (10F-24F)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple City Floor Triple Room A (10F-24F)

  • Sleeps 3
  • Free wired internet

City Floor Hollywood Twin Room B

  • Sleeps 2
  • Free wired internet

View all photos for City Floor Japanese And Western Style Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Japanese And Western Style Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for City Floor Twin Room C (10-16F)

Down duvets, in-room safe, blackout curtains, iron/ironing board

City Floor Twin Room C (10-16F)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Panorama Floor Twin Room A（33-37F）[Corner Room]

Down duvets, in-room safe, blackout curtains, iron/ironing board

Panorama Floor Twin Room A（33-37F）[Corner Room]

  • Sleeps 2
  • Free Wi-Fi

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About the area

Tokyo

Sunshine City Prince Hotel places you in the centre of Tokyo, connected to a shopping centre and within a short 5-minute stroll of Chiikawa Park and Sunshine Aquarium. Highlights at this hotel include 4 restaurants and in-room free wired Internet. .The restaurant, Cafe&Dining Chef’s Palett, is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Toshima hotel include Anime Tokyo Station and TOBU Department Store.

What's nearby

  • Sunshine City Shopping Mall - 1 min walk - 0.0 km
  • Namco Namja Town - 1 min walk - 0.0 km
  • Sunshine 60 Observatory - 1 min walk - 0.2 km
  • Sunshine Aquarium - 4 min walk - 0.4 km
  • Anime Tokyo Station - 9 min walk - 0.8 km

Getting around

  • Ikebukuro Station - 8 min walk
  • Higashi-ikebukuro Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 81 min drive

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪Tully's Coffee - ‬5 min walk
  • ‪メゾンカイザー (Maison Kayser) - ‬6 min walk
  • ‪杵屋 - ‬4 min walk

About this property

Sunshine City Prince Hotel

There are 4 restaurants on site, along with a nearby corner/local shop. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Sunshine City Prince Hotel. Parking is available for a fee.

This 4-star Tokyo hotel is smoke free.

  • 1085 guestrooms or units
  • 37 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1980
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Sunshine City Prince Hotel offers 1085 accommodations, which are accessible via exterior corridors and feature a safe and complimentary slippers. Beds feature down duvets. 22-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Hotel Metropolitan Tokyo Ikebukuro
Toshima
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 2,421 reviews
The price is NZ$288
14 June - 15 June
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night)
  • Covered extended parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 4 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Bayern Restaurant
  • Cafe&Dining Chef’s Palett
  • Kokiden
  • Musashino

Things to do

  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 37 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested on-site for 1000 JPY. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2000 for children
  • Covered self-parking fee: JPY 2000 per night
  • Covered extended parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts) guidelines.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Hotel Sunshine

Sunshine City Prince Hotel Ikebukuro Tokyo

Sunshine City Prince Ikebukuro Tokyo

Sunshine Prince

Sunshine Prince Hotel

Sunshine City Prince Hotel

Sunshine City Prince

Sunshine City Prince Hotel Tokyo

Sunshine City Prince Tokyo

Sunshine City Prince

Sunshine City Prince Hotel Hotel

Sunshine City Prince Hotel Tokyo

Sunshine City Prince Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Sunshine City Prince Hotel?

Sunshine City Prince Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunshine City Prince Hotel?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Sunshine City Prince Hotel on 14 Jun 2026 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunshine City Prince Hotel?

Yep, Sunshine City Prince Hotel has a covered self car park for JPY 2000 per night. A self car park is also available, for a fee. Covered extended parking costs JPY 2000 per night.

Are there any beaches close to Sunshine City Prince Hotel?

The closest beach to Sunshine City Prince Hotel is Odaiba Beach Park (12.1 km).

Does Sunshine City Prince Hotel serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Sunshine City Prince Hotel?

No, Sunshine City Prince Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sunshine City Prince Hotel?

Yep, you can grab a meal at Sunshine City Prince Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Sunshine City Prince Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunshine City Prince Hotel?

No, only service animals are allowed.

Sunshine City Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1139 reviews
Rating 8 - Good. 343 out of 1139 reviews
Rating 6 - Okay. 109 out of 1139 reviews
Rating 4 - Poor. 24 out of 1139 reviews
Rating 2 - Terrible. 17 out of 1139 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Asthrid, Edmonton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was great otherwise just felt the room was a bit too warm with no way to control other than the air volume?
Stayed 4 nights in Feb 2026

10/10 Excellent

Henry, Toronto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is directly connected to Sunshine City Shopping Center. That is a major plus for many who don't want to walk very far to shop. About a 10 minute walk is Ikebukuro station, and near it is Ikebukuro Animate street, where all the anime stores are at. It is one of the best lodgings for the average anime fan. Staff are amazing, lots of them too so you can reach them with little wait time. There's a shuttle bus service at the hotel for those who need to go to Haneda or Narita. Rooms are very similar to 4 star hotels in North America,. There's also a family Mart located within the hotel. Too much convenience here, hence top ratings from me.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Kooi Foong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Right next to the shopping mall.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ahmad

Stayed 3 nights in Feb 2026

10/10 Excellent

JUNE, COQUITLAM

Stayed 1 night in Feb 2026

10/10 Excellent

Douang

Stayed 3 nights in Jan 2026

6/10 Okay

Supranee

Liked: Cleanliness, amenities, property conditions & facilities
The room was too small and there was no closet or any place to put my clothes.
Stayed 4 nights in Jan 2026

8/10 Good

Miho

Stayed 1 night in Jan 2026

10/10 Excellent

Ivan

Stayed 4 nights in Nov 2025

8/10 Good

Supranee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I don’t like is that there is no closet in the room.
Stayed 4 nights in Jan 2026

8/10 Good

Wing Sum

Stayed 8 nights in Jan 2026

10/10 Excellent

Kelton

Stayed 3 nights in Jan 2026

10/10 Excellent

Lawton

Liked: Cleanliness, staff & service, amenities
Room was spotless and all amenities were always filled. Staff was extremely courteous and I had no communication issues despite not speaking Japanese. The FamilyMart on the first floor was very convenient.
Stayed 8 nights in Jan 2026

10/10 Excellent

Sherillou

Stayed 1 night in Jan 2026

10/10 Excellent

Po Yu

Stayed 2 nights in Jan 2026

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We’ve stayed here several times through the years. The location for shopping is great! The hotel rooms are decent. The one thing that remains consistent is the staff is NOT friendly at all. First I thought maybe it’s the language barrier but we stayed at the hotel metropolitan Ikebukuro last year and the staff was so welcoming and friendly even though there was a language barrier. Maybe improve your customer service.
Stayed 3 nights in Jan 2026

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities
One of our favourite stays, this hotel is so well located above Sunshine City. Great rooms and I was lucky and had a high floor with a view of Fuji.
Stayed 2 nights in Jan 2026

8/10 Good

yushen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room is spacious, clean. staff are very nice. there is shuttle to both airports so it’s a huge plus. downside is the location, seems not super close to transit, google map always asked us to walk more than 15 minutes in all the routes.
Stayed 1 night in Dec 2025

10/10 Excellent

shogo

Liked: Cleanliness, staff & service, property conditions & facilities
サンシャインにホテル内から直接アクセスできて赤ちゃん連れにはとても便利でした。
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Stayed 2 nights in Jan 2026

10/10 Excellent

Lizette, jurupa valley

Stayed 11 nights in Dec 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal
Stayed 1 night in Nov 2025

6/10 Okay

adoma

Stayed 5 nights in Sep 2025