Family accommodations in Union Square

The room were very clean, and the free breakfast was great. The room was small and felt crowded without enough space to put your luggage. I didn't like the elevator situation when it was crowded. You had to provide your floor number, and it automatically assigned you to an elevator. Upon our arrival, there was a long wait and then we went past our floor and then stopped at several other floors on the way back down without anyone getting on or off. It seems inefficient but it worked better when there were less people.

No accessible water fountain.

Wonderful, welcoming, helpful folks throughout. Great location ( especially if, like us, you’re attending an event at MSG). The room was tiny, however, that is normal in many NYC hotels so it was not unexpected. Beds were very comfortable