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Chalet Kisseye by Zermatt Premium Apartments

3.0 star property

Photo gallery for Chalet Kisseye by Zermatt Premium Apartments

An indoor swimming pool with clear water, stone walls, and metal ladders.
Kisseye Maitre - Four-Bedroom Apartment (top floor) | Living area
Soundproofing, travel cot, free rollaway beds, free WiFi
Kisseye Maitre - Four-Bedroom Apartment (top floor)
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Kitchen

Explore the area

View map
Am Stalden 11, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬

Room options

View all photos for Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

Balcony view

Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

  • Mountain view
  • 75 sq m
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Kisseye Maitre - Four-Bedroom Apartment (top floor)

Kisseye Maitre - Four-Bedroom Apartment (top floor)

Kisseye Maitre - Four-Bedroom Apartment (top floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 100 sq m
  • 4 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Kisseye Sommerblume - Studio (top floor)

Kisseye Sommerblume - Studio (top floor) | Mountain view

Kisseye Sommerblume - Studio (top floor)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Kisseye Adonis - Studio with Matterhorn View (2nd floor)

A hotel room with a bed, two armchairs, a small table, and a large window with curtains.

Kisseye Adonis - Studio with Matterhorn View (2nd floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Kisseye Enzian - Studio with Matterhorn View (1st floor)

Terrace/patio

Kisseye Enzian - Studio with Matterhorn View (1st floor)

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Zermatt

At Chalet Kisseye by Zermatt Premium Apartments you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include an indoor swimming pool, and in-room kitchens and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find ski storage, express check-in and express check-out. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Kirchbrücke - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 16 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬12 min walk
  • ‪Brown Cow Pub - ‬12 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Restaurant du Pont - ‬10 min walk
  • ‪Elsie Bar - ‬10 min walk

About this property

Chalet Kisseye by Zermatt Premium Apartments

As a guest of Chalet Kisseye by Zermatt Premium Apartments, you'll find an indoor pool, a terrace, and ski storage. Public spaces have free WiFi. Chalet Kisseye by Zermatt Premium Apartments also features a garden, express check-in, and express check-out.

This 3-star Zermatt hotel is smoke free.

  • 6 guestrooms or units
  • Ski equipment storage
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • No smoking on site
Chalet Kisseye by Zermatt Premium Apartments offers 6 accommodations with coffee/tea makers. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Travel cot

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train, taxi or foot.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Property is also known as

Chalet Kisseye
Kisseye By Zermatt Apartments
Chalet Kisseye by Zermatt Premium Apartments Hotel
Chalet Kisseye by Zermatt Premium Apartments Zermatt
Chalet Kisseye by Zermatt Premium Apartments Hotel Zermatt

Frequently asked questions

Does Chalet Kisseye by Zermatt Premium Apartments have a pool?

Chalet Kisseye by Zermatt Premium Apartments has an indoor pool.

Is Chalet Kisseye by Zermatt Premium Apartments family-friendly?

You bet! With amenities such as an indoor pool, as well as free extra beds and travel cots in the guestrooms, it's no surprise that Chalet Kisseye by Zermatt Premium Apartments is a hit with families.

Is there a free airport shuttle available at Chalet Kisseye by Zermatt Premium Apartments?

No, Chalet Kisseye by Zermatt Premium Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Chalet Kisseye by Zermatt Premium Apartments?

Check-in begins at 5:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Chalet Kisseye by Zermatt Premium Apartments?

No, pets are not allowed.

Chalet Kisseye by Zermatt Premium Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room (a little out dated appliances), pool is cold, and long steep walk to and from town but great views and good stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Was a bit of a walk to the lifts, but the bus is close and free and comes every 8 minutes. Pool is great, but watch the floor down by the washrooms as it is very slippery when wet. Ski room was very well laid out. Views of the Matterhorn were amazing from the decks. We had a great trip and place worked well for families.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy place, perfect getaway for a couple of days.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jan Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Chalet, great location and attentive & responsive staff.
Verified

8/10 Good

WJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view, very responsive/communicative administrator :) Well equipped chalets! A steady uphill from Zermatt train station (1.1 km walk)!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Pictures are very accurate to listing and everything was clean and accessible. Views are incredible and the building was very quiet.
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This may be the single best view in all of Zermatt!! Unobstructed view of the Matterhorn from the balcony. Comfy place with the best shower ever!!! This place is a 10 out of 10!!
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant view, good functionality, and clean. A few features could be updated (shower & glass lampshade) but can't complain for the price. Pool was also a nice extra to have. Payment was a bit unusual but all worked out, and customer agents were proactive. Would recommend :)
Stayed 3 nights in May 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness
Old furniture and kitchen
Stayed 6 nights in Aug 2024
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
I did like the unique pool in the complex. I had read prior reviews about the uphill walk to the chalet. I truly was a tough climb to get to the property so much so that once we walked down to town we didn’t plan on returning until we were settling in for the evening. The construction taking place on the street leading to the property made toting luggage a real challenge. We did find a couple of markets close by to buy some food for breakfast. Overall a very efficient apartments but be ready for an aggressive uphill walk returning from town. Zermatt was incredible and my wife and took in as many sights and activities that we possibly could in a three day stay.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Christopher

Liked: Amenities
Would not recommend this property for the following reasons: -Rude service. -Very late check in at 5pm and early check out at 10am. -Weird payment process where they request you send them a bank transfer and they refuse to charge your credit card on file with Expedia. -Rock hard beds - no one slept well. The appartment was nice and it had a fondue set. Overall, I think there must be better options in Zermatt.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

chizuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
マッターホルンが素晴らしい眺めでした 何にも勝ります　周りも静かでのんびり過ごすことができました　キッチンまわりが充実しています　お料理するのが楽しかったです
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fantastiskt läge med utsikt över Matterhorn

Fantastiskt läge med utsikt över Matterhorn. Trevligt rum med kök. Sängen var tyvärr för smal för två personer.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Moritz

Liked: Amenities
Disliked: Property conditions & facilities
Eigentlich war der Aufenthalt angenehm. Da es keinen Kontakt mit Angestellten hat, ist es sehr ruhig. Wenn man von den Bauarbeiten neben an absieht. Zimmer ist schön gewesen und hat alles gehabt was man in einem Schweizer Urlaub zum kochen brauchen könnte. Das WLAN hat nicht Funktioniert. Mit offener Tür zum Treppenhaus, reichte es um Whaatsapp Nachrichten zu bekommen und ein YouTube Video auf 166 Qualität halbwegs zu gucken. Eine Katastrophe, wenn man teilweise auf Internet angewiesen ist, konnte nicht mal das Hotel anschreiben, kein Internet. Was mich ärgerte ist wie lieblos der Zustand insgesamt war. Spinnweben überall, kaputte Steckdosen Lampen etc. fühlte sich an als würde sich niemand um den Ort kümmern. (Ist ja auch niemand da) Liegt vielleicht an der Sommerpause, aber es müsste einfach mal überholt werden. Der Pool ist ganz schön, Hälfte der Lichter lassen es ein bischöflich Dunkel aussehen. Außerdem wenn man sich ein umweltbewusst ist, wird mit diesem Pool die hälfte der Schweiz beheizt. Oder zumindest mit der Luft darüber, die dafür sorgt, dass das gesamte Haus sehr sehr warm ist, das Wasser im Vergleich eher kühl. Insgesamt könnte sehr schön sein, muss aber überarbeitet werden. Das schönste an Aufenthalt war, dass wir alleine im Haus waren.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Cleanliness, room comfort

in die Jahre gekomme

Der steile Aufstieg zum Wohnhaus ist eine Zumutung und mit Skischuhen und Skiern runterzukommen eher schwer, wie man das bei Schnee macht, kann ich mir nicht vorstellen. Die Wohnung ist sehr in die Jahre gekommen und das Bild auf der Auftragsbestätigung nicht identisch mit der effektiven Wohnung. Der Abfalleimer im Badezimmer war noch prall gefüllt vom Vorgänger. Das Klappbett mit 1.40cm breite eher wackelig und durchgelegen. Der Innenpool war sehr kalt und hat nicht zum Schwimmen eingeladen. Die Terasse und der Blick aufs Matterhorn waren schön. In der Küche gab es einen kleinen Racletteofen und ein Fondue Geschirr, der Rest vom Geschirr ist auch sehr in die Jahre gekommen. Die Wohnung war sehr ruhig, aber wir waren glaube ich jetzt auch die einzigen Gäste über Ostern.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Alan

Liked: Cleanliness, room comfort

Warm and comfortable - a hike from the village

This is a comfortable and warm apartment with excellent bedroom accommodation for six. It is situated in Winklematten quite a hill walk from the centre of town, with a very steep final path about 75 metres long, easy for our young and robust family (8 minutes from the town centre), but somewhat tough for me in my mid seventies. The main ski lift up to the glacier is about 10 minutes walk, involving some up and down - to be expected in a ski resort. The living area has soft seating for four adults - perhaps just enough for six people if two were children. The kitchen is reasonably well-appointed. There is a magnificent pool which one of our sons much enjoyed. There were some irritations. The bath in the master bathroom looks elegant if pretentious with gilding and gilded taps. Plumbing is more important, and the cold water supply to the bath was on several occasions an inadequate trickle involving a wait before you could take your bath. The apartment has been furnished in part from junk shops - the destitute long-case clock and ancient stove (for example.) A matter of taste. A certain lack of hospitality was evident for such an expensive place. For example the safe did not work (no batteries - bring your own); ditto the defunct clock controlled towel rail in the master bedroom. Also bring you own rubbish bags (no spares.) There is free internet which is a little slow; and also TV's etc. which we did not use. (No further space for comments allowed.)
Stayed 10 nights in Mar 2022
Verified

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Dr. Uta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Blick, Traumspot! Haben uns mit der Familie sehr wohlgefühlt über die Feiertage.
Stayed 10 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Ruhig, stimmungsvoll und sportlich

Ein unvergessliches Erlebnis in einer sehr ruhigen Gegend, in Gehweite sowohl zur Natur als auch zum Stadtzentrum, mit einem einzigartigen Schwimmbad zur Verfügung.
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Adrian

Liked: Cleanliness, amenities
Der Pool ist sehr schön und gross. Der innenraum des Zimmers war sehr dunkel und düster. Die elektrische Beleuchtung hat leider nicht alles funktioniert (Treppenhaus kein Licht und 2ter Schalter im Zimmer funktionierte nicht). Das war vorlalem bei Ankunft in der Nacht gefählich und man musste mit der Taschenlampe die Treppe hoch. Anonsten war das Preis Leistungsverhälstnis gut.
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es kann nicht direkt vor die Unterkunft gefahren werden. Man muss noch einen steilen Weg (ca. 100m) hinauf gehen. Das Wasser vom Pool ist 28° warm, da die Luft im Raum aber sehr heiss ist, fühlt sich das Wasser eher kühl an. Die Küche ist mit dem nötigsten für die ersten Tage ausgerüstet. Vor der Unterkunft stehen Bäume, welche die Sicht aufs Matterhorn stark einschränken.
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Chalet

The chalet was superb and well equipped for a large family to enjoy a week of skiing. The pantries and drawers well stocked with silverware and cooking utensils, pots and pans, etc. A very large refrigerator to keep food cool and frozen. The location is tucked away up the hill with amazing view of the Matterhorn.
Stayed 4 nights in Dec 2020
Verified

8/10 Good

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hugues

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025