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Arca Aparthotel & Spa

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Arca Aparthotel & Spa

Indoor spa tub
Sauna, aromatherapy, hot stone massages, deep-tissue massages
Sauna, aromatherapy, hot stone massages, deep-tissue massages
Deluxe suite with Matterhorn view | Living area
Indoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
The current price is NZ$621
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪10 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Matterhorn view

Double room with Matterhorn view

Double room with Matterhorn view

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

2- Bedroom Apartment

2- Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the area

Zermatt

Arca Aparthotel & Spa places you steps from Zermatt-Matterhorn Ski Paradise and within a short 5-minute stroll of Tour Monte Rosa. Highlights at this hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the steam room and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free breakfast is served. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 10 min walk - 0.8 km
  • Zermatt - Furi - 10 min walk - 0.8 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬5 min walk

About this property

Arca Aparthotel & Spa

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Arca Aparthotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Arca Aparthotel & Spa.

This 3-star Zermatt hotel is smoke free.

  • 26 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Arca Aparthotel & Spa offers 26 accommodations with espresso makers and a safe. Rooms open to balconies or patios. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property
Naco Aparthotel by Arca Spa
  • Pool
  • Breakfast included
  • Kitchen
  • Free Wi-Fi
4.9 out of 5, Exceptional, 139 reviews
The price is NZ$638
includes taxes & fees
11 Jan - 12 Jan 2026
Naco Aparthotel by Arca Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Arca Aparthotel & Spa?

Arca Aparthotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arca Aparthotel & Spa?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Arca Aparthotel & Spa on 11 Jan 2026 start from NZ$603.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Arca Aparthotel & Spa?

Yep, there is an onsite spa at Arca Aparthotel & Spa. You'll enjoy services like deep-tissue massages.

Does Arca Aparthotel & Spa have a pool?

Arca Aparthotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Arca Aparthotel & Spa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Arca Aparthotel & Spa.

Is Arca Aparthotel & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Arca Aparthotel & Spa is a hit with families.

Does Arca Aparthotel & Spa serve breakfast?

You bet, travelers quite like the free buffet breakfast here! Offered daily from 7 AM to 11 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Arca Aparthotel & Spa?

No, Arca Aparthotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Arca Aparthotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Arca Aparthotel & Spa?

No, only service animals are allowed.

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 144 out of 190 reviews
Rating 8 - Good. 43 out of 190 reviews
Rating 6 - Okay. 2 out of 190 reviews
Rating 4 - Poor. 1 out of 190 reviews
Rating 2 - Terrible. 0 out of 190 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

HIMANSHU JADAVJI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk - Max. Hotel is very comforting in all respects.
Stayed 3 nights in Sep 2025

8/10 Good

Geon

Liked: Cleanliness, staff & service, property conditions & facilities
Umm
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and a big balcony with a view of the Matterhorn. Staff was friendly and helpful. Great breakfast. Pool was fantastic. Bathroom had tub and shower.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely. We stayed in the Aparthotel. We enjoyed everything it offered. The rooms were nice, the breakfast was delicious and the sauna, steam room and pool were amazing. We have been on a 6 week trip and this has been our favorite hotel thus far. We would recommend this hotel to family and friends.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Sean, Clarksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific! Our family of 4 REALLY enjoyed the included breakfast each morning! The spa was terrific! Love the convenient location to the train station. Zermatt is very walkable. Arca is on the North end. It only takes 20 minutes to walk to the South end. My family is looking forward to returning to Zermatt and staying at Arca!
Stayed 6 nights in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel... very close to train sration...easy to get to ski gondola ....top floor has great roo.s with lofted ceiling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Admir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous and we will stay here again. Amazing spa and new chrome pool! Used every night. Breakfast was fabulous and included!!! I cannot give enough stars, as this was one of our favorite places ever to stay. And very affordable!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View of Matterhorn

The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무좋았다. 뷰도좋고,스파와수영을 할수있어서 좋았다 기차역도 가깝고 모든게 Very Good
Stayed 2 nights in Sep 2024

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and facilities

Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joel, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay-close to the train station and bus stop. Coop is right down the street. Unit had small kitchen for meal prep. Nice breakfast and very good staff that helped us with alot of directions! Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Constantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Aug 2024