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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Lobby lounge
Sauna, steam room, body treatments, hot stone massages, sports massages
Sauna, steam room, body treatments, hot stone massages, sports massages
Suite | Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$554
includes taxes & fees
5 July - 6 July

Explore the area

View map
Bahnhofplatz 18, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪6 min walk‬
  • Place, Zermatt - Furi
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room +

Double Room +

Double Room +

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for View Double Room +

View Double Room +

View Double Room +

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The High

The High

The High

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Friends & Family Suite +

Friends & Family Suite +

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Penthouse

Penthouse | View from room

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Cottage

Cottage

Cottage

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Double Room Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Friends & Family Ground Floor

Friends & Family Ground Floor

Friends & Family Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Apartment Ground Floor

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Sofa Bed
  • Free Wi-Fi

About the area

Zermatt

A luxury stay in Zermatt awaits you at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel. Within just a 10-minute stroll, you'll find Matterhorn Museum and Kirchbrücke. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and ski storage. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places in the area of this 4.5-property class Zermatt hotel include Sunnegga Ski Resort and Matterhorn Glacier Ride.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 8 min walk - 0.7 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 78 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬4 min walk
  • ‪Backstage Hotel - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, a terrace, and an arcade/games room are also featured at the luxury SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.

This 4.5-star Zermatt hotel is smoke free.

  • 4 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers 4 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, hairdryers and children's dressing gowns.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Indoor pool
Alpen Resort & Spa Zermatt
Zermatt
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 544 reviews
The price is NZ$498
includes taxes & fees
5 July - 6 July
Alpen Resort & Spa Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

What is the cancellation policy at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on 5 Jul 2026 start from NZ$554, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yep, there is an onsite spa at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a pool?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel family-friendly?

You bet! With amenities such as an arcade and an indoor pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise that SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is a hit with families.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel serve breakfast?

You bet, free buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Dogs are welcome at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 231 out of 242 reviews
Rating 8 - Good. 7 out of 242 reviews
Rating 6 - Okay. 4 out of 242 reviews
Rating 4 - Poor. 0 out of 242 reviews
Rating 2 - Terrible. 0 out of 242 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with a great and friendly staff
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Christa

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and very clean rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, warm staff, and great breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, Alexandra and her staff were fabulous. Every detail of the hotel has been so well thought out. The apartment was spacious and spotlessly clean and we loved the Spa, Bar and Breakfast. Wouldn’t stay anywhere else in Zermatt.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is the best! And the hotel staff is very friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

wong

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel and the location,
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area- food-stay was wondeful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

joelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. It’s so clean. The location is good and it’s a super nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Very friendly staff. Very close to the train station and main shopping.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maryam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great… the location of the hotel, friendliness of the staff, cleanliness, the pool and lockers for skies… the free breakfast buffet. We just couldn’t ask for more! Amazing
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay here again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Best SPA ever!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ashesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zhuyun

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very friendly and helpful staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kok Khim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was wonderful, with warm and friendly staff creating a welcoming atmosphere. Its location is excellent, situated right beside Zermatt Central station, making it convenient for travel and close to shopping streets. The Luxury Suite Ground Floor was spacious, clean, and well-equipped with a washer, dryer, and kitchen, allowing for comfortable and independent living during the stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

AMIT

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best accommodation we have ever had before, like we were home. Highly recommended.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, I enjoyed my family trip.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Charles

Great location. Courteous staff. Buffet breakfast included comfortable bed. Highly recommend
Stayed 3 nights in Sep 2025
Verified

8/10 Good

LAI HAR SANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hote in Zermatt

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts.
Morning view from balcony
Stayed 2 nights in Aug 2025