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Douglas Fir Resort and Chalets

3.0 star property
Family fun on the slopes, near Tunnel Mountain

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Loft | In-room dining
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Outdoor space
The current price is NZ$159
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the area

Banff

A family-friendly stay in Banff awaits you at Douglas Fir Resort and Chalets. Within a 30-minute stroll, you'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. .You can enjoy a flat-screen TV with cable channels, and each condo features free WiFi, a fireplace and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A dining area, a sitting area and a DVD player are also available. .Enjoy access to 2 hot tubs along with a free water park and a 24-hour gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and ski storage. There's also free self parking, along with the convenience of a free ski shuttle.
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What's nearby

  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.1 km
  • Banff Gondola - 12 min drive - 6.8 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪Park Distillery - ‬4 min drive
  • ‪A&W Canada - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness centre. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to September 25 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 23 September to 25 September:
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

What is the cancellation policy at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 14 Oct 2025 start from NZ$158.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Fir Resort and Chalets?

Yep, Douglas Fir Resort and Chalets has a free self car park.

Does Douglas Fir Resort and Chalets have a pool?

Douglas Fir Resort and Chalets has a kids' pool. The swimming pool will be unavailable from September 23 2025 to September 25 2025 (dates subject to change).

Does Douglas Fir Resort and Chalets have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Douglas Fir Resort and Chalets?

This property features 2 hot tubs, as well as a soaking tub and a fireplace.

Is Douglas Fir Resort and Chalets family-friendly?

You bet! With amenities such as a children's pool, free water park access and a BBQ, it's no surprise that Douglas Fir Resort and Chalets is a hit with families.

Are there hot tubs in the rooms at Douglas Fir Resort and Chalets?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Douglas Fir Resort and Chalets?

No, Douglas Fir Resort and Chalets does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Fir Resort and Chalets?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Douglas Fir Resort and Chalets?

No, only service animals are allowed.

Reviews

Douglas Fir Resort and Chalets Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1395 out of 3759 reviews
Rating 8 - Good. 1405 out of 3759 reviews
Rating 6 - Okay. 578 out of 3759 reviews
Rating 4 - Poor. 263 out of 3759 reviews
Rating 2 - Terrible. 118 out of 3759 reviews

Reviews

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel fit our needs perfectly. Outdated? Yes. But preferred it that way as it made the stay more homey and fits the area's atmosphere better. The free shuttle service into town was very convenient as well to be able to kick back and not have to battle for downtown parking. Would absolutely stay again and would love to come back sometime in the winter!
Stayed 4 nights in Jun 2025

8/10 Good

Kristen

Stayed 3 nights in May 2025

8/10 Good

Vaibhav

Liked: Cleanliness, property conditions & facilities
good
Stayed 3 nights in Jun 2025

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, room comfort
Good location within easy reach of town, free bus available or a fairly easy walk. Good access to trails directly from door. A few bits of the furniture are quite worn and in need of replacement but good size apartment. Children's pool water temperature quite cold
Stayed 2 nights in Jun 2025

10/10 Excellent

BAEK NAM

Stayed 1 night in Jun 2025

10/10 Excellent

Sheena

Stayed 3 nights in May 2025

10/10 Excellent

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Xiaoou

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and the staff here is very helpful! The suitw is a bit old but has everything we need and it's very comfortable living here. Lots of space!
Stayed 4 nights in Jun 2025

10/10 Excellent

Md Sanju

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very pleasant stay. Everything was neat and clean. All the necessary things were provided. Great customer service. Highly recommend this resort.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities
great hot tub. friendly and helpful staff. kitchenette. great location.
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great lauching pad for exploring Banff!
Stayed 2 nights in Jun 2025

8/10 Good

William Ross

Travelled with partner
Liked: Cleanliness
A little outdated but great size and has a lovely kitchen.
Stayed 5 nights in Jun 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, room comfort
We stayed for one night with a friend from out of town. Overall, pretty comfortable. The room could definitely use an update.
Stayed 1 night in Jun 2025

10/10 Excellent

Dustin, Hitchin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable place, with friendly staff. I really liked all the kitchen equipment in my chalet, which made cooking a breeze.
Stayed 3 nights in Jun 2025

6/10 Okay

Meky

Travelled with family, Travelled with family and small children
The units that we stayed in (one bedroom with loft) need to be updated. seems like the bathrooms were recently updated but all the furniture (kitchen area and living room area) need to be changed. What really made up for this property was the kids play area and also the water park. My kids loved it and we also enjoyed the water slides.
Stayed 5 nights in Jun 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, amenities
Good value for money, helpful and efficient staff, excellent transport links in to Banff (for which the hotel gave us a bus pass).
Stayed 3 nights in Jun 2025

6/10 Okay

Dylan

Travelled with family
Liked: Cleanliness
The rooms are pretty outdated however the place
Stayed 1 night in May 2025

6/10 Okay

Pierre

Stayed 2 nights in Jun 2025

4/10 Poor

Jim, Maple Grove

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property offers bus passes as a perk which is great. Problems with key cards multiple times. Several issues with need of repair. While the maintenance staff resolved many items after being resolved these are common issues than should not have to be reported that affect the stay. Parking underground is very very tight. Don't bring a large vehicle.
Stayed 5 nights in Jun 2025

8/10 Good

Steven

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
It was a great stay, could use a renovation, there were some scuffs on the doors and walls, and the bathtub would slowly drain during a shower, and one of the televisions in the room was not working.
Stayed 1 night in Jun 2025

8/10 Good

Venkata Naga Sai

Travelled with family
Liked: Amenities, property conditions & facilities
This hotel is equipped with kids playzone and Swimming pool with slides and also hotel provides a free ROAM bus pass for the entire stay. If you need to catch Brewster express we can board here to calgary. The interiors has to be improved as they feel bit old and weak
Stayed 2 nights in Jun 2025

2/10 Terrible

Anita

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dark, and filthy with everything needing replacing. Our unit in particular had a sink hole in a mattress, torn curtains, ripped lampshade, hairs on the sheets, dingy, battered old furniture you didn't want to sit on and years of soot stains around the fireplace. The only good thing was the free bus pass they give out. We do not recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good accommodation for big family, room conditions were old but excellent cleanliness.
Stayed 1 night in May 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Needs tlc lots of things broken or not working must important thing i think is a good night sleep and the bed was very worn out so my wife and I do not sleep well.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, room comfort
The property is in a great location and the bus passes was a bonus. They are currently doing work to upgrade the property. The only thing I would say was a negative is the pullout couch was horrible. I would use them again!!
Stayed 5 nights in Jun 2025