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Douglas Fir Resort and Chalets

3.0 star property

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Outdoor spa tub
Loft | In-room dining
42-inch flat-screen TV with cable channels, TV, fireplace
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$209
includes taxes & fees
17 Mar - 18 Mar

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the area

Banff

A family-friendly stay in Banff awaits you at Douglas Fir Resort and Chalets. Within a 30-minute stroll, you'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. .You can enjoy a flat-screen TV with cable channels, and each condo features free WiFi, a fireplace and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A dining area, a sitting area and a DVD player are also available. .Enjoy access to 2 hot tubs along with a free water park and a 24-hour gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and ski storage. There's also free self parking, along with the convenience of a free ski shuttle.
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What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 3 min drive - 1.4 km
  • Banff National Park Information Centre - 3 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Canada - ‬14 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness centre. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

Similar properties

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Tunnel Mountain Resort
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,030 reviews
The price is NZ$209
includes taxes & fees
12 Apr - 13 Apr
Tunnel Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to March 26 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

What is the cancellation policy at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 17 Mar 2026 start from NZ$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Fir Resort and Chalets?

Yep, Douglas Fir Resort and Chalets has a free self car park.

Does Douglas Fir Resort and Chalets have a pool?

Douglas Fir Resort and Chalets has a kids' pool.

Does Douglas Fir Resort and Chalets have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Douglas Fir Resort and Chalets?

This property features 2 hot tubs, as well as a soaking tub and a fireplace.

Is Douglas Fir Resort and Chalets family-friendly?

You bet! With amenities such as a children's pool, free water park access and a BBQ, it's no surprise that Douglas Fir Resort and Chalets is a hit with families.

Are there hot tubs in the rooms at Douglas Fir Resort and Chalets?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Douglas Fir Resort and Chalets?

No, Douglas Fir Resort and Chalets does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Fir Resort and Chalets?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Douglas Fir Resort and Chalets?

No, only service animals are allowed.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1500 out of 4006 reviews
Rating 8 - Good. 1490 out of 4006 reviews
Rating 6 - Okay. 619 out of 4006 reviews
Rating 4 - Poor. 275 out of 4006 reviews
Rating 2 - Terrible. 122 out of 4006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kerry

Liked: Cleanliness, amenities
Great two night stay in a studio suite in the main building. The room was a bit dated but it had everything I needed. I appreciated having a kitchen as most accommodation in Banff is hotel room only. Also, the underground parking was awesome (without some outrageous additional cost). It’s super easy to get down to Banff Avenue with the bus stops right in front of the resort.
View of the resort from the bus stop.
Stayed 2 nights in Dec 2025

8/10 Good

Laureen

Liked: Cleanliness, room comfort
We arrived late in the day and checked in. Checkin was easy and directions good. The room was separate from the kitchen which I appreciate. It was clean and firewood stocked. The internet box was not plugged in so took time to troubleshoot the issue. Walked across the street for dinner.
Stayed 1 night in Dec 2025

8/10 Good

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Katia

Liked: Cleanliness, property conditions & facilities
Great stay, real fireplace in the room, very clean.
Stayed 2 nights in Dec 2025

8/10 Good

Eric

Beautiful location. The property itself is tired. It needs a significant upgrade.
Stayed 1 night in Dec 2025

10/10 Excellent

Haolin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice kitchen with living room
Stayed 1 night in Sep 2025

10/10 Excellent

Letitia

Liked: Cleanliness, amenities
Room with full kitchen. Pool area was great for kids and adults alike. 8 minutes from downtown Banff
Stayed 2 nights in Dec 2025

10/10 Excellent

Allan

Stayed 2 nights in Nov 2025

6/10 Okay

Meaghen

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was cute and cozy with all the amenities that I expected, however, was not terribly clean with the exception of the bathroom. It did not appear vacuumed recently. The kitchen floor looked like a mop had literally been slept on it and not actually cleaned and we thought the couch was a hide a bed, so pulled the cushions off and it was absolutely revolting under the cushions to the point that I would have rather slept on the floor so thank goodness, we discovered the Murphy bed behind the couch and the placement of the furniture in front of said Murphy bed was a bit awkward The two large burners on the stove did not work, and the top of the stove had shifted and you could see that nothing underneath the elements had ever been cleaned, and it was really disgusting under there to the point that I wasn’t sure I even wanted to cook on the stove. The instructions to get to the pool were somewhat decent, but they needed to tell us at check-in that you needed to sign in near the pool tables to get directions to the change room and that part was very confusing. The change rooms were filthy. The floors looked like they had never been washed and the lockers were in L repair and dirty inside.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Stayed 1 night in Nov 2025

2/10 Terrible

Drew

Stayed 3 nights in Nov 2025

6/10 Okay

Arthel Joy

Stayed 1 night in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Rustic and just the way we remember it. Been years but a great weekend for the family.
Stayed 2 nights in Nov 2025

8/10 Good

Alana

Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, room comfort
We had a lovely family weekend trip at the Douglas Fir
Stayed 2 nights in Nov 2025

10/10 Excellent

cheryl

Travelled with family and small children
Liked: Cleanliness, amenities
Love this hotel , great value for families. Could def do with room updating, but other than that price is good and so is location
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Travelled with family
It’s an old place that needs some renovations to the rooms. I think the appliances and furniture hasn’t been changed since we were kids coming to this place! But it’s great if you want a family friendly place in the mountains. No bells and whistles. Dust in the corners and laughs had by all.
Stayed 2 nights in Nov 2025

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness
We stayed at this property t
Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, perfect for family. Love the full kitchen makes eating in your room easy. The pool here is amazing and the staff at the pool is so nice. Working fire place. Excellent hotel will be coming back.
Stayed 1 night in Nov 2025

10/10 Excellent

Clayton

Stayed 1 night in Nov 2025

8/10 Good

IRene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Stayed 2 nights in Nov 2025

6/10 Okay

GRAZIELLA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous. We complained about the room at reception because it smelled like cigarette smoking. Someone before smoked in it and even if they clean and spray everything it is still very hard to get the smell out. They offered to change us but we had already unpacked and brought everything in so we decided to stay as it was only for one night. But the smell was strong. Otherwise, it was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Travelled with family
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025