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Douglas Fir Resort and Chalets

3.0 star property
Family fun on the slopes, near Tunnel Mountain

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
The current price is NZ$182
includes taxes & fees
5 May - 6 May

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Tunnel Mountain
    ‪3 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom

Loft, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the area

Banff

A family-friendly stay in Banff awaits you at Douglas Fir Resort and Chalets. Within a 30-minute stroll, you'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. .You can enjoy a flat-screen TV with cable channels, and each condo features free WiFi, a fireplace and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A dining area, a sitting area and a DVD player are also available. .Enjoy access to 2 hot tubs along with a free water park and a 24-hour gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and ski storage. There's also free self parking, along with the convenience of a free ski shuttle.
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What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min drive - 2.0 km
  • Tunnel Mountain - 3 min drive - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.0 km
  • Banff Gondola - 12 min drive - 6.6 km
  • Banff Springs Golf Club - 13 min drive - 5.8 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness centre. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

Languages

English, French

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,183 reviews
The price is NZ$215
includes taxes & fees
4 May - 5 May
Banff Rocky Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

What is the cancellation policy at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 5 May 2025 start from NZ$181.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Fir Resort and Chalets?

Yep, Douglas Fir Resort and Chalets has a free self car park.

Does Douglas Fir Resort and Chalets have a pool?

Douglas Fir Resort and Chalets has a kids' pool.

Does Douglas Fir Resort and Chalets have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Douglas Fir Resort and Chalets?

This property features 2 hot tubs, as well as a soaking tub and a fireplace.

Is Douglas Fir Resort and Chalets family-friendly?

You bet! With amenities such as a children's pool, free water park access and a BBQ, it's no surprise that Douglas Fir Resort and Chalets is a hit with families.

Are there hot tubs in the rooms at Douglas Fir Resort and Chalets?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Douglas Fir Resort and Chalets?

No, Douglas Fir Resort and Chalets does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Fir Resort and Chalets?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Douglas Fir Resort and Chalets?

No, only service animals are allowed.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1259 out of 3412 reviews
Rating 8 - Good. 1297 out of 3412 reviews
Rating 6 - Okay. 515 out of 3412 reviews
Rating 4 - Poor. 237 out of 3412 reviews
Rating 2 - Terrible. 104 out of 3412 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Fortnite

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Great location for a family. The slides were fun and the outdoor hot tub was amazing. Loved the size of the room we had and the kitchen. We used the fireplace everyday and firewood was free. We will be making this our Banff home whenever we head that way!
Stayed 3 nights in Jan 2025

6/10 Okay

Ha

Travelled with partner
Liked: Cleanliness, amenities
Slightly outdated but very comfortable and clean. Great place to stay with a small group or family. Water park was not in service at the time and the hot tub was on the cooler side.
Stayed 1 night in Jan 2025

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay, the fireplace in our room was perfect
Stayed 1 night in Jan 2025

8/10 Good

shivaun

This a a lovely location
Stayed 2 nights in Jan 2025

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shubham

Liked: Cleanliness, room comfort
Amazing visit. Will definitely prefer next time onwards.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

stephanie

No pool hot tub was freezing
Stayed 2 nights in Jan 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
really needs to be updated, Bed were uncomfortable, rooms have a draft from the fireplace. Will not be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Liked: Cleanliness, property conditions & facilities
It was perfect for our stay
Stayed 2 nights in Jan 2025

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Peggy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool closed found out at last minute.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Very old furniture. Murphy bed would not stay up when we tried to stow it. Gouges/holes in the wall above the patio doors. Just really needs a facelift in my opinion. Water park was closed the weekend that we were there. But we were notified about that previous to our stay. We were told to park in underground parking as your parking stall number matches your room number. My 1 ton did not fit in the underground parking and it was unclear where to park outside as there was very limited parking around the 400 block that they put us in…
Stayed 1 night in Jan 2025

8/10 Good

sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great outdoor hot tub and cozy rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Tyler

Disliked: Cleanliness
Awesome very cosy place to stay, had some large collections of dusts but besides that pretty decent place
Stayed 2 nights in Jan 2025

4/10 Poor

Justine

Very old. Dirty. Heater wasn’t working correctly
Stayed 3 nights in Jan 2025

8/10 Good

OKSANA

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2025

8/10 Good

Vilma

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
e arrived earlier than our check-in time, but luckily, the staff was very accommodating. The woman who assisted us i think she was the supervisor she was approachable and handed us over to the receptionist, Natali, who was also kind and welcoming. The building itself is a bit old, and the basement parking is quite small. If you’re planning to visit during the summer peak season and have a large vehicle like a pickup truck, parking in their basement might be a challenge. Our room was a Loft 1 for 4 adults and 2 kids. Despite the building being old, we had a very comfortable stay. The kitchen was a big plus—it was fully equipped with utensils and cookware, making it super convenient. What stood out the most was how much my husband and child enjoyed the amenities such as the waterslide. This is the only hotel we’ve seen in Banff with such a large pool slide—much bigger than others we’ve seen in canmore’s and banff’s. They also have a kids’ play zone, which our little ones absolutely loved. Their service was also impressive. It’s available 24/7—when we called the lobby late at night regarding an issue, they quickly sent maintenance to our room, which amazed us. Overall, it was a wonderful stay, and I’d highly recommend it, especially for families with kids!
Stayed 1 night in Dec 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, amenities, property conditions & facilities
We liked the firewood and pool and play area here !!
Stayed 1 night in Jan 2025

10/10 Excellent

Cyrus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jason

Stayed 1 night in Jan 2025

8/10 Good

Brennin

Travelled with family
Liked: Cleanliness, room comfort

Wanted more water sliding

Fireplace was nice, beautiful views, 1.5 bathrooms. Unfortunately we came there for the water slides, and they were out of commission our only full day there. Kids got 2 hours of playtime on check in day
Stayed 2 nights in Jan 2025

6/10 Okay

Kirk, Calgary

Disliked: Cleanliness, property conditions & facilities
Our room at Douglas Fir needs a full makeover, update. I cant even name all of the things we saw that were either dirty or broken. Even 2 of our keys didnt work. The curtains were water stained. We had 6 people and there were only 4 plates and 5 forks. The Murphy bed has ruined my back for the time being. The phone didnt work, I must say when I asked for a blanket, some more pillows and help with plugged toilets that we only waited at most 3 minutes...that is incredible!!! The burner on the stove didnt work but I fixed that, and finally parts of the bathroom were filthy. But.....the playpark was so fun for my grandsons and the waterslide was great (that was why we booked Douglas Fir) but it was closed on Saturday. (Jan 4th 2025th) It was open today but my grandson fell and broke his ankle today, I am not sure of the details but someone must have been there from the hotel to talk to my son and daughter-in-law. You have a wonderful place and location, please fix up the area I was in, room, 407 and be proud of your facility. Lori Christensen
Stayed 2 nights in Jan 2025