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Douglas Fir Resort and Chalets

3.0 star property
Family fun on the slopes, near Tunnel Mountain

Photo gallery for Douglas Fir Resort and Chalets

Exterior
42-inch flat-screen TV with cable channels, TV, fireplace
Loft | In-room dining
Outdoor spa tub
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$190
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the area

Banff

A family-friendly stay in Banff awaits you at Douglas Fir Resort and Chalets. Within a 30-minute stroll, you'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. .You can enjoy a flat-screen TV with cable channels, and each condo features free WiFi, a fireplace and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A dining area, a sitting area and a DVD player are also available. .Enjoy access to 2 hot tubs along with a free water park and a 24-hour gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and ski storage. There's also free self parking, along with the convenience of a free ski shuttle.
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What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 3 min drive - 1.4 km
  • Banff National Park Information Centre - 3 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Canada - ‬14 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness centre. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

Similar properties

Reception
Banff Rocky Mountain Resort
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,732 reviews
The price is NZ$175
includes taxes & fees
1 Feb - 2 Feb
Banff Rocky Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

What is the cancellation policy at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 2 Feb 2026 start from NZ$189.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Fir Resort and Chalets?

Yep, Douglas Fir Resort and Chalets has a free self car park.

Does Douglas Fir Resort and Chalets have a pool?

Douglas Fir Resort and Chalets has a kids' pool.

Does Douglas Fir Resort and Chalets have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Douglas Fir Resort and Chalets?

This property features 2 hot tubs, as well as a soaking tub and a fireplace.

Is Douglas Fir Resort and Chalets family-friendly?

You bet! With amenities such as a children's pool, free water park access and a BBQ, it's no surprise that Douglas Fir Resort and Chalets is a hit with families.

Are there hot tubs in the rooms at Douglas Fir Resort and Chalets?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Douglas Fir Resort and Chalets?

No, Douglas Fir Resort and Chalets does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Fir Resort and Chalets?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Douglas Fir Resort and Chalets?

No, only service animals are allowed.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1472 out of 3951 reviews
Rating 8 - Good. 1473 out of 3951 reviews
Rating 6 - Okay. 613 out of 3951 reviews
Rating 4 - Poor. 273 out of 3951 reviews
Rating 2 - Terrible. 120 out of 3951 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ajeet Kumar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities and awesome waterpark.
Stayed 7 nights in Aug 2025

8/10 Good

Luigi

Travelled with partner
Liked: Cleanliness, amenities
Room was clean and the staff were pleasant
Stayed 3 nights in Oct 2025

6/10 Okay

Ursula

Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Amenities
More of a mountain getaway than accommodation downtown. Staff very friendly. Heat in room was overpowering in night.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Property conditions & facilities
All good
Stayed 2 nights in Oct 2025

6/10 Okay

Theran

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff is nice. Hotel is becoming run down.
Stayed 1 night in Oct 2025

8/10 Good

Ali

Liked: Cleanliness, room comfort
Great stay! Great price. Enjoyed the outdoor hot tub and having a little fire later back in the room. Close enough to town - all you need.
Stayed 1 night in Oct 2025

4/10 Poor

Anna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Juliet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, my family and I enjoyed our stay. Close to everything. Very nice people. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable place, lots of amenities, nice staff, close to everything we needed.
Stayed 5 nights in Sep 2025

10/10 Excellent

Luigi

Travelled with partner
Liked: Cleanliness
Though the property is nice, the rooms are outdated. They need to put some money into upgrading the property
Stayed 1 night in Oct 2025

10/10 Excellent

Sebastian

Liked: Cleanliness
Mountain views!!
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, room comfort
We had a comfortable stay for two night. Staff were very friendly. Great that you get a free bus pass included with your stay. Bus stop is directly outside your hotel, so quick and easy to get to centre of town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, room comfort
We really enjoyed our stay. Its an older resort but it seems kept up. My children loved the pool and the play area. My husband and I enjoyed the spaciousness of the suite with a loft bedroom for the kids. We look forward to staying again.
Stayed 1 night in Oct 2025

8/10 Good

Xlexandra

Travelled with family and small children
Liked: Cleanliness, amenities
Did not replenish coffee or soaps daily. But beds were made. Could use a refresh as is dated, but works great for our family.
Stayed 3 nights in Oct 2025

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Melindy

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The view from the room was great. I could see the Rockies and it was quiet and peaceful. The room was very clean with lots of amenities. I loved the fireplace with wood you could burn. The staff were very helpful.
Stayed 1 night in Oct 2025

8/10 Good

Rita

Liked: Cleanliness
The Mountain view was stunning Parking accessible The room was nice and comfy
Stayed 1 night in Oct 2025

8/10 Good

Cheryl Ann

Liked: Cleanliness, property conditions & facilities
The only dislike we found was the bed & pull out couch were very uncomfortable - the bed was too small.
Stayed 3 nights in Oct 2025

6/10 Okay

Jodi

Stayed 2 nights in Oct 2025

6/10 Okay

Devon

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beautiful area, there is lots of room choices. However, adult pool was closed down, saunas closed down, hottubs out of order. No resturant. They didnt change our sheets, only made the bed. Didnt replenish the coffee or toileties incl the toilet paper, we had to ask for it
Stayed 6 nights in Oct 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with nice hot tub, waterslide, and shuttle into town. room needs a refurb soon as it’s starting to feel a little dated for the high price you pay but still a great stay in a clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
I have stayed at that hotel many times since the 70’s. It retains it qualities of charm quiet and comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

john

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Great mountain views but the place I aged and needs a complete facelift
Stayed 4 nights in Oct 2025