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Mount Royal Hotel

3.0 star property
Mountain ski retreat with 2 hot tubs and restaurant

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Executive lounge
Exterior
Centennial Room (2 Queen)
Lunch, dinner, brunch served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
The current price is NZ$368
includes taxes & fees
15 May - 16 May

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪4 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

About the area

Banff

Mount Royal Hotel places you in the centre of Banff, within a short 5-minute stroll of popular places like Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Highlights at this ski hotel include 2 hot tubs, a restaurant and a bar/lounge. .The restaurant, Brazen, serves American cuisine and is open for brunch, lunch and dinner. The Cascade Lounge is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Downtown District hotel, attractions include Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 4 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 13 min walk - 1.1 km
  • Tunnel Mountain - 4 min drive - 1.9 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.9 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French

Similar properties

Front of property - evening/night

The Elk & Avenue Hotel

  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,679 reviews
The price is NZ$339
includes taxes & fees
15 May - 16 May
The Elk & Avenue Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

What is the cancellation policy at Mount Royal Hotel?

Mount Royal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mount Royal Hotel?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on 15 May 2025 start from NZ$365.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mount Royal Hotel?

Yep, Mount Royal Hotel has an uncovered self car park for CAD 10 per night. Onsite parking is limited.

Is Mount Royal Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mount Royal Hotel is a hit with families.

Does Mount Royal Hotel serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Mount Royal Hotel?

No, but there's an airport shuttle that runs from 9:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Mount Royal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mount Royal Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Mount Royal Hotel?

No, only service animals are allowed.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 861 out of 1338 reviews
Rating 8 - Good. 316 out of 1338 reviews
Rating 6 - Okay. 105 out of 1338 reviews
Rating 4 - Poor. 33 out of 1338 reviews
Rating 2 - Terrible. 23 out of 1338 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Reginald

Liked: Cleanliness, staff & service
The hot tub and Cascade lounge don't live up to the photos. The tub water is warm, not hot. This may be fine in summer but not when it's cool or cold. The area is dark and not inviting when the sun goes down.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Close to everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Yahui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. Really nice location in downtown.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 6 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay - love the outdoor hot tub after skiing, though only one working and 4 person limit obviously creates an issue. Restaurant was very good for breakfast. Great lication, nice room, all in all nice stay.
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The hotel is in a great location and is nice inside however the walls are extremely thin so we could hear everything from inside and outside all night. In addition, unfortunately one of the hot tubs was out of service and we were only notified the day before arriving so could not switch our hotels as this was one of the reasons we booked this hotel. They also did not have a process for using the one hotel (max 4 guests) so we were often just sitting waiting to use it along with lots of other people.
Stayed 4 nights in Jan 2025

4/10 Poor

Angelo, Otonabee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was my favourite hotel for quite sometime I’ve stayed here three times previously and was there a few years ago and it is apparent that the building has aged and weathered. Only one hot-tub was functioning and though our towels were replaced when we requested a room cleaning nothing else was touched. Likely will not return to this hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ONLY place we will stay in Banff. For the location, the quality of the rooms ,,, it is just the best bang for the buck. PERIOD
Stayed 4 nights in Feb 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful hotel! The rooftop hotubs were perfect after a day of activity
Stayed 7 nights in Nov 2024

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mount Royal is well situated for easy walkable access to the townsite. There’s Plenty of parking available, even for oversized vehicles. Brazen restaurant offers a very reasonably priced Date Nite Wednesday with a fantastic set menu.
Stayed 2 nights in Feb 2025

10/10 Excellent

DECLAN

Stayed 2 nights in Jan 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

4/10 Poor

Lorie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really dated, carpet needs replaced, one hot tub is down,
Stayed 2 nights in Jan 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Great location, clean rooms. One of the hot tub was out of order making it impossible to use given high demand.
Stayed 3 nights in Jan 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean room. Comfortable beds Parking very limited.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

NI WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Lovely views. Well appointed rooms. Second time staying at this hotel. Will br back!
Stayed 1 night in Jan 2025

6/10 Okay

Hayley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We didn’t have the best experience here. The staff could definitely be friendlier. We won’t be returning.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennyfer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of where it was located. Parking could be better
Stayed 1 night in Jan 2025

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Much more reasonably priced than other hotels in the area. The photos make the roof top hot tub area look nicer than it is. It’s not bad just kind of small for a very big hotel with a lot of guests. Otherwise lovely place to stay!
Stayed 1 night in Oct 2024