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Banff Inn

3.0 star property
Hotel in Banff with sauna and 24-hour front desk

Photo gallery for Banff Inn

Loft Suite
Front of property
Reception
Reception
Indoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
501 Banff Ave, Banff, AB, T1L1A9
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬

Room options

View all photos for Loft Suite

Loft Suite

Loft Suite

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Down duvets, desk, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Shower/bath combination
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Loft Suite

  • Sleeps 6

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Shower/bath combination
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Shower/bath combination
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Shower/bath combination
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Shower/bath combination
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

Standard Room, 2 Double Beds

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Deluxe Rooms

Down duvets, desk, iron/ironing board, free WiFi

Deluxe Rooms

  • Sleeps 4

Premium Room

  • Sleeps 4

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About the area

Banff

Banff Inn places you steps from Victoria Glacier and within a 10-minute stroll of Banff National Park Information Centre. Highlights at this hotel include a restaurant, a bar/lounge and Access to hot tub. .The restaurant, Carlito's Pizzaria, serves pizza and is open for dinner. Other amenities include free Wi-Fi in public areas, a sauna and ski storage. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Banff Lake Louise Tourism Bureau and Upper Hot Springs.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬12 min walk

About this property

Banff Inn

Hotel in Banff with sauna and 24-hour front desk
Banff Inn offers its guests Access to hot tub and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and ski storage are also featured at Banff Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Inn offers 99 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. LED televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Exterior
Banff Caribou Lodge and Spa
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,987 reviews
The price is NZ$222
includes taxes & fees
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Banff Caribou Lodge and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20.95 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlito's Pizzaria

Things to do

  • Hot tub
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 20.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff

Frequently asked questions

What is the cancellation policy at Banff Inn?

Banff Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Banff Inn?

Yep, Banff Inn has a secured covered self car park with in/out privileges for CAD 20.95 per night. A self car park is also available, for a fee. Onsite parking is limited.

What makes Banff Inn a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Banff Inn.

Are there hot tubs in the rooms at Banff Inn?

No, but there are deep-soaking baths in the guestrooms.

Does Banff Inn serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at Banff Inn?

No, Banff Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves pizza. Pre dinner cocktails anyone?

What time are check-in & check-out at Banff Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Banff Inn?

No, pets are not allowed.

Banff Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 739 out of 1228 reviews
Rating 8 - Good. 325 out of 1228 reviews
Rating 6 - Okay. 100 out of 1228 reviews
Rating 4 - Poor. 38 out of 1228 reviews
Rating 2 - Terrible. 26 out of 1228 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Collin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Glenn

Stayed 1 night in Sep 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banff Inn is a lovely inn just as you are coming along the Main Street. It was quiet and comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Flynn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elisa, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the staff were very helpful and kind. It’s a very quiet and clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in I had a problem with my bank overseas doing maintenance the reception staff were super helpful. The room was very clean and quiet. Close enough to walk to where we needed to go. Overall a very enjoyable stay
Stayed 2 nights in Sep 2025

8/10 Good

paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and clean. The location is great. However, our loft suite has 3 queen beds but only one bathroom, which is not convenient.
Stayed 1 night in Sep 2025

6/10 Okay

CORNELIA

Travelled with group
Liked: Cleanliness, staff & service
Basic accommodations at $600+ a night. No safe, no complimentary water bottles etc. Rooms were clean. Facility is dated. Buffet breakfast mediocre. Late night checkin staff was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fangyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and the room was clean and spacious.
Stayed 1 night in Sep 2025

4/10 Poor

Tanushree

Travelled with group
Liked: Cleanliness
Extremly poor maintenance and staff at the front desk were rude and very unwelcoming . Would never recommend stay at this hotel . Every bathroom has an issue .
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Hope the AC wont stop every moment.
Stayed 1 night in Sep 2025

2/10 Terrible

Norina

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and spacious. Lots of breakfast options in the restaurant. Walkable to the center of town.
Stayed 1 night in Sep 2025

8/10 Good

Rejean

Stayed 3 nights in Aug 2025

8/10 Good

Myla

Stayed 2 nights in Aug 2025

8/10 Good

Rhonda

Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Travelled with family
Disliked: Amenities
Liked the extra bed in the loft
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Guest extra fer

I prepaid for my extra guests and ihe inn tried to charge me again for extra guests. I showed my receipt and they fixed their etror, so beware, bring your receipt!
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, we had the loft, perfect!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2025

10/10 Excellent

Gail

Stayed 2 nights in Sep 2025

10/10 Excellent

Debaloke, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Sep 2025

8/10 Good

Ottilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lynae

Liked: Cleanliness, staff & service, property conditions & facilities
Great time in Banff, great place to stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Dora

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived prior to check in time – 4 pm and we were asked to check in at/or after 4 pm as per check in time. We went back after 4 pm, and at check in we were told that we have been upgraded to a Deluxe room (booked Standard room),with 2 queen beds. What were not told is that the room is across the reception desk. We walked in the room, and we noticed right away that it is a bit noisy. We asked the receptionist if we can switch the room because we found it nosy, and we were told that the hotel is sold out and there is nothing that can be done. We opened the window to get some fresh air, in front of the window is a smoking bench, and the smoke from the cigarette was coming through the window, we could not open it any longer since the people were there for a long time. Throughout the night there was constant traffic in and out, and the noise from people rolling their suitcases kept us awake. At 5:50 am a travel group of maybe 25 people were gathered in the lobby awaiting the restaurant to open speaking loudly. It felt like we were sleeping in the lobby surrounded by the group. After sharing the experience with the receptionists, they suggested that we could close the emergency door to avoid the noise, they apologized and said that they will note on the file. The room itself was ok, however, the upgrade was unfortunate for us, because all we got is a sleepless night, no fresh air,and no option to move or cancel the Res.even tough we knew it will be noisy.Stay away from # 131.
Stayed 1 night in Aug 2025