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4.3 out of 5

"Very dated. Room was dirty and not well maintained. You have to book if you want to use the pool with I found very inconvenient and the main reason we ... " More

By a verified traveller on Sun 28 Jan 2024

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Hotel Description

A luxury stay in the heart of Canberra awaits you at Hotel Realm. Within just a 15-minute stroll, you'll find Manuka Oval and Manuka Shopping Centre. Highlights at this Art Deco hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and mani/pedis. The restaurant, Louis Dining, serves French cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna as well as access to bike rentals. 7427 square feet (690 square meters) of event facilities include 15 meeting rooms and a conference center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute drive of this 5-star Barton hotel include Parliament House and Australian National University.

Realm One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$220* Per night/room 12 May - 13 May

Family Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Atrium Residence

Bed Count 1 King Bed Maximum Occupancy 5 Max

Realm Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Realm ratings based on 357 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Realm

Everyone (241) Business (4) Couples (58) Family (34)
1 out of 5
Don’t book this hotel through Wotif! I didn’t read fine print, no refund. I needed to cancel or rebook due to genuine illness, both Wotif and The Realm implied I could, and I gave plenty of notice. They blame each other for not allowing a refund or rebook. Had they said from the start there was no refund I wouldn’t have been as angry. Very unprofessional don’t use either!

Posted by on 6 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by Malakai

Hi Joanne,Thank you for sharing your experience. I am very sorry to read of your frustrations regarding the refund policy of your stay.Please feel free to contact me directly at the Hotel or on malakai.yeomans@domahotels.com.au, so that I can further assist you with this matter.Kind Regards,MalakaiRooms Division Manager

2 out of 5
Room was dirty they did send house keeping up to fix it .stains on Sopha bathroom worn and required repairs on floor bed and pillows were excellent

Posted by on 3 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by Malakai

Dear Julie,Thank you for visiting Hotel Realm and for sharing your honest feedback regarding your experience.I am disappointed to read of the cleanliness concerns in which you encountered in your room. For this please accept my sincerest apologies. Please rest assured your comments have been shared and taken on board for our improvements.Thank you again for sharing your feedback and I hope that we can have the opportunity to better serve you in the future.Kind Regards,MalakaiRooms Division Manager

3 out of 5
Very dated. Room was dirty and not well maintained. You have to book if you want to use the pool with I found very inconvenient and the main reason we wanted to stay at the hotel.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Jasjeet- Hotel Duty Manager

Dear Michelle,Thank you for choosing your stay at The Hotel Realm and taking out time to review us. We are disappointed to hear that your stay experience was unsatisfactory as certainly this is not the kind of experiences we would want for our guests to have. Your feedback is really important to us in order to have developments and assure this will be shared with the relevant departments.We hope you would give us another chance in future where we could deliver a excellent stay experience.

5 out of 5

Posted by on 18 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Jasjeet - Hotel Duty Manager

Dear Daniel,Thank you for choosing your stay at The Hotel Realm and taking out time to review us. We are pleased to see such a positive rating based on your stay experience with us.We would love to welcome you back through the doors of The Hotel Realm.

5 out of 5
Excellent room and hotel comfort

Posted by on 17 Jan. 2024

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Comment from Hotel Management

17 Jan. 2024 by Jasjeet - Hotel Duty Manager

Dear Geoff,Thank you for choosing your stay at The Hotel Realm and taking out time to review us. We are pleased to hear that you found the rooms to be excellent as this is what we strive for.We would love to welcome you back through the doors of The Hotel Realm for another excellent stay experience with us !Warm Regards

5 out of 5

Posted by on 15 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Jasjeet - Hotel Duty Manager

Dear Megan,Thank you for choosing your stay at The Hotel Realm and taking out time to review us. We are glad to see such a positive rating based on your stay experience with us as this is what we strive for. We would love to welcome you back through the doors of The Hotel Realm for another excellent stay with us.

5 out of 5

Posted by on 13 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Jasjeet - Hotel Duty Manager

Dear Sarah,Thank you for choosing your stay at The Hotel Realm and taking out time to review us. We are please to see such a positive rating based on your stay experience as this is what we strive for. We would love to welcome you back through the doors of The Hotel Realm for another excellent stay experience with us !

4 out of 5
Very chic, modern, clean & private with good onsite facilities except majority of them don’t operate on the weekend & spa closes 10pm, being therefore limited. Room rate we felt was also slightly expensive but most likely due to Summernats being held that same weekend. Nevertheless, still a very comfortable & recommended destination.

Posted by on 10 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Sana Salahuddin-Duty Manager

Dear Amanda,Thank you for taking the time to share your feedback with us.We are glad to hear that despite some limitation, you still found our hotel to be very comforatble.We appreciate your feedback regarding the operating hours of our onsite facilities over the weekend and we apologise for any inconvenienced caused due to it. Thank you for choosing us,and we look forward to welcoming you back again in the future.Kind Regards,

5 out of 5
This was a great place to stay. All the staff were super helpful and friendly. Great food and coffee too I 💯 would stay here on my next visit to Canberra

Posted by on 8 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Sana Salahuddin-Duty Manager

Dear Steve,Thank you for taking the time to share your experience with us.We are glad to hear that you had an overall lovely stay with us and delighted to hear that our team lived up to your expectation.Thank you for choosing us, and we look forward to welcoming you back again in the future.Kind Regards,

5 out of 5

Posted by on 7 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Jasjeet- Hotel Duty Manager

Dear Matthew,Thank you for choosing your stay at The Hotel Realm and taking out time to review us. On the basis of the rating we are glad to see that you had a great stay.We would love to welcome you back through the doors of The Hotel Realm.Warm Regards,Jasjeet

Property Features

Hotel Realm offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 7427 square feet (690 square meters) and includes a conference center. A spa tub, a sauna, and a terrace are also featured at the luxury Hotel Realm. For a fee, parking is available. This Art Deco Canberra hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 7 levels
  • 7427 sq ft of conference space
  • 690 sq m of conference space
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (2.8 km / 1.7 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hotel Realm offers 163 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. This Canberra hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Louis Dining - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Chairman & Yip - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required. Open select days.

Maple + Clove Wholefoods - This restaurant serves breakfast, lunch, and light fare. Open daily.

Ostani Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Travel history and/or health declaration. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35–35 for adults, and AUD 15–35 for children
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Valet parking fee: AUD 25 per day (in/out privileges)
  • Extended parking fee: AUD 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Realm Barton
  • Realm Barton
  • Hotel Realm Hotel
  • Hotel Realm Barton
  • Hotel Realm Hotel Barton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.