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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Family-friendly beachfront location with 4 outdoor pools

Where to?

Dates

July 2025

August 2025

Private beach, white sand, beach umbrellas, beach massages

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Room service
Breakfast included

includes taxes & fees

20 July - 21 July

Explore the area

Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

Mujeres Beach
‪11 min drive‬
Isla Mujeres Ferry Terminal
‪56 min drive‬
North Beach
‪57 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

Separate bedroom

Ceiling fan

Blackout curtains

Down duvet

114 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Junior Suite Swim Out

Wonderful

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

54 sq m
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

Wonderful

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

Separate bedroom

Ceiling fan

Blackout curtains

Down duvet

114 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

STAR Class Junior Suite

Very good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite Ocean View

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

54 sq m
Ocean view
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Entourage Suite

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

64 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Directors Suite Two Bedroom

Very good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

2 bedrooms

Ceiling fan

Blackout curtains

Down duvet

168 sq m
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

STAR Class Producers Two Bedrooms Suite

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

2 bedrooms

Ceiling fan

Blackout curtains

Down duvet

335 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite Swim Out

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Entourage Suite

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

64 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Directors Suite One Bedroom

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

Separate bedroom

Ceiling fan

Blackout curtains

Down duvet

114 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

2 bedrooms

Ceiling fan

Blackout curtains

Down duvet

335 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite Two Bedroom

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

2 bedrooms

Ceiling fan

Blackout curtains

Down duvet

168 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Producers Three Bedroom Suite

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

3 bedrooms

Ceiling fan

Blackout curtains

Down duvet

389 sq m
Sleeps 12
2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Junior Suite Ocean View

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Ceiling fan

Blackout curtains

Premium bedding

Hairdryer

54 sq m
Ocean view
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

About the area

Costa Mujeres

An all-inclusive stay in Costa Mujeres awaits you at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. You'll be 15.6 km (9.7 mi) from North Beach and 26.8 km (16.7 mi) from Gaviota Azul Beach. Highlights at this beachfront property include 4 outdoor swimming pools, a full-service spa and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with facials and mani/pedis. The restaurant, So Cal Gourmet Emporium, serves international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Business travellers can take advantage of a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. .Within a 20-minute drive of this 4-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

Playa Mujeres Golf Club - 8 min drive - 4.8 km
Mujeres Beach - 11 min drive - 6.2 km
Isla Mujeres Ferry Terminal - 56 min drive - 15.9 km
North Beach - 57 min drive - 16.6 km
Dolphin Discovery - 60 min drive - 19.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

‪Isla Blanca - ‬5 min drive
‪So Cal Gourmet Food Emporium - ‬1 min walk
‪Flavors - ‬16 min walk
‪Mar - ‬15 min walk
‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Family-friendly beachfront location with 4 outdoor pools

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club.

This 4-star Costa Mujeres property is smoke free.

648 guestrooms or units

Built in 2019

Buffet breakfast (free)

Deli

Kid's club (free)

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Lift

No smoking on site

Bar or lounge

Bar by the pool

Dining venue

Swim-up bar

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers 648 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages.

Languages

English, French, Portuguese, Spanish

Similar properties

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

14 July - 15 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse

Things to do

4 outdoor pools
Children's pool
Designer stores
Fitness classes
Free children's club
Full-service spa
Health club
Pilates classes
Playground
Yoga classes

Family friendly

4 outdoor pools
Children's games
Children's pool
Free children's club
Grocery/convenience store
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre

Outdoors

Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Built in 2019
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: MXN 33.94 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

Pool access available from 7:00 AM to 8:00 PM
One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel

Planet Hollywood Beach Resort Cancun

Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

What is the cancellation policy at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort on 20 Jul 2025 start from NZ$608.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

The closest beach to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is North Beach (7.7 km).

Is there a spa on site at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. You'll enjoy heaps of services like facials and beachside massages.

Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.

Is Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is a hit with families.

Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, free buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

No, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

No, pets are not allowed.

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Pavel

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

6/10 Okay

Raven

31 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Initially I loved it but after being here a few days there were so many things that were wrong. The bars outside close too early, the food is mediocre, the alcohol is bottom shelf unless you pay for star class. The room needed to be painted. The tv was barely working and they need smart tv’s. But the staff was amazing and they made sure the experience was great. More cabana chairs. Swim up bars should close at sundown or later. Put lights around the pool. Play music that came out in 2024.

Stayed 3 nights in Mar 2025

8/10 Good

Bryan

Travelled with family

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

About as expected. Has all the amenities and friendly, welcoming staff. Food is much better in the restaurants than the buffet and reservations are difficult to come by. Luckily, our booking through Expedia gave us a concierge at the resort named Luis who was a fantastic help and made our trip so much better by helping with booking restaurants and checking in with us throughout our stay. Thanks Luis!

Stayed 7 nights in Mar 2025

10/10 Excellent

Ashleigh Saucier

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My family of four (14y/o and 12y/o) had a nice vacation! Expedia benefits give you Concierge service. Our concierge, Itai, was extremely helpful. He gave us a property and room tour at check-in, helped us get the dinner reservations we wanted, and quickly took care of any in-room requests that we had. The resort is beautiful and well maintained. Staff was friendly and helpful. The Tepanyaki was our favorite restaurant, and the other food was good as well.

Stayed 5 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great family vacation at PH. Had all the usual things form an all inclusive but staff were very good, entertainment/activities and ammentites were solid for what you pay. We upgraded to the stars package and having our concierge service with Andy and Dorian was hugely worth it. Booked all our dinners, went out of their way to make sure everything went well and followed up. Very proactive and very friendly and very accommodating. Not sure if it was because of the starz but all staff seemed very wanting to help and proactively asking if anything can do. Highly recommend for a new quick family vacation.

Stayed 7 nights in Mar 2025

4/10 Poor

KAREN, GLENDALE

29 Mar 2025

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

Slow bad service for that high price

Stayed 6 nights in Mar 2025

4/10 Poor

James

Travelled with family

28 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The bartending staff was not friendly at all. They would only wait on you if you had money out to tip. They are all old and don’t interact with the guests at all. They are all grumpy and it doesn’t seem like they want to be there. The facility itself is old and outdated.

Stayed 5 nights in Mar 2025

6/10 Okay

William

26 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Kinda commercialized, dull, and boring.

Stayed 2 nights in Mar 2025

10/10 Excellent

George

Travelled with family, Travelled with group

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Alma, Jose Louise,Marco at the pool bar. Ventura at the coffee shop and the main pool. Roger at the pool bar. All in all staff was great!!!!! Would be helpful if the bars staffed 2 bartenders for faster service but bartenders did a great job to get through guests as fast as possible

Stayed 6 nights in Mar 2025

10/10 Excellent

Sean

Travelled with family and small children

24 Mar 2025

Liked: Cleanliness, staff & service, amenities

Staff was friendly, fun vibe

Stayed 4 nights in Mar 2025

4/10 Poor

Amanda

24 Mar 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Stayed 5 nights in Mar 2025

10/10 Excellent

david

Travelled with family and small children, Business traveller

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean

Stayed 3 nights in Mar 2025

10/10 Excellent

warren

Travelled with family

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice new feel. Good food options. Beach was great. Pool was great. A few too many 18 year olds getting hammered at pool and bar (spring break). Other than that. I would recommend this place.

Stayed 1 night in Mar 2025

10/10 Excellent

Melinda Carol

20 Mar 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

James

12 Mar 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Travelled with partner

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well organized, entertaining, clean , neat, Lots happening through the day but quiet when it’s time to sleep

Stayed 4 nights in Mar 2025

2/10 Terrible

Celeste Alejandra

7 Mar 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Our safe was tempered with

Stayed 7 nights in Feb 2025

10/10 Excellent

Edgar

Travelled with group

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

I had an amazing time at the Planet Hollywood Cancun. The Guest Services' team was awesome thinking about every detail. A special thank you to Gael and Alma, who made my birthday celebration a really spcecial one.

Stayed 1 night in Mar 2025

10/10 Excellent

Lorena

Travelled with family, Travelled with family and small children

4 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the service provided by Gael and Alma. They do a great job to make your stay very pleasant, they make the difference. They had a lovely touch for my son's birthday that I will never forget. If you are a guest who books through Expedia, you have many advantages.

Stayed 2 nights in Mar 2025

10/10 Excellent

Parker

Travelled with family, Travelled with family and small children, Travelled with group

4 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great spot. Family really enjoyed everythibg

Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with family and small children

4 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. Octavio I, our butler, was fabulous. Our favorite place to go.

Stayed 5 nights in Feb 2025

10/10 Excellent

Alina

Travelled with family

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My experience here was great! Clean room,tasty various food, lots of activities,great staff

Stayed 7 nights in Feb 2025

8/10 Good

Celeste

Travelled with family

2 Mar 2025

Liked: Cleanliness

Too big and very long lineups but overall nice experience

Stayed 7 nights in Feb 2025

10/10 Excellent

Richard

Travelled with family

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On our stay at Planet Hollywood Cancun we were pleasantly surprised to have received extra status as Expedia Members. At Check in we received an Expedia bracelet that gave us VIP access to certain areas and discounts. The best part of this privilege was that we were also assigned butlers at check in. Our morning butler was Gael and evening butler was Itai. They made a text group chat for us so they could attend to our needs at all times. They made our experience smooth and effortless. We highly recommend either Gael and Itai to attend to your needs. The resort was beautiful and the staff friendly and attentive and the food was great especially at the specialty restaurants.

10/10 Excellent

Jeff L.

Travelled with partner, Travelled with group

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort , staff is friendly and accommodating

Stayed 8 nights in Feb 2025

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

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Junior Suite

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STAR Class Directors Suite One Bedroom Swim Out

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STAR Class Directors Suite One Bedroom

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STAR Class Junior Suite

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STAR Class Junior Suite Ocean View

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STAR Class Entourage Suite

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Directors Suite Two Bedroom

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STAR Class Producers Two Bedrooms Suite

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STAR Class Junior Suite Swim Out

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Entourage Suite

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Directors Suite One Bedroom

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STAR Class Producers Two Bedroom Suite Swim Out

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STAR Class Directors Suite Two Bedroom

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View all photos for STAR Class Producers Three Bedroom Suite

STAR Class Producers Three Bedroom Suite

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Junior Suite Ocean View

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About the area

Costa Mujeres

What's nearby

Getting around

Restaurants

About this property

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Languages

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities