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Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Photo gallery for Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Reception
Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE
Aerial view
Memory-foam beds, free minibar, in-room safe, desk
Restaurant

Overview of Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Enjoy the area

Map
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400
  • Popular LocationPoseidon1 min walk
  • Popular LocationAurum Lobby Bar6 min walk
  • Popular LocationCapricho7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Room options

View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE

Family Selection Junior Suite Beachside - 2 KIDS FREE

Family Selection Junior Suite Beachside - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 66 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
Pool
Breakfast included
All-inclusive
Spa
4.2 out of 5, Very good, (963)
The price is NZ$983
for 1 night
includes taxes & fees
3 May - 4 May
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive. You'll be 3 km (1.9 mi) from Mujeres Beach and 10.8 km (6.7 mi) from Garrafon Natural Reef Park. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and spa tub. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 8 outdoor tennis courts and free water park. 10710 square feet (995 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4.5-property class Costa Mujeres property include Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center.

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Mujeres Beach - 12 min drive
  • Terminal Marítima Isla Mujeres - 84 min drive
  • Dolphin Discovery - 90 min drive
  • North Beach - 90 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37 min drive

Restaurants

  • Isla Blanca - 9 min walk
  • Mar - 5 min drive
  • Poseidon - 1 min walk
  • Bistro Brasserie - 5 min drive
  • Aurum Lobby Bar - 6 min walk

About this property

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a free kid's club and a children's pool. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4.5-star Costa Mujeres property is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive offers 80 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. This accommodation offers separate dining areas. Beds feature memory foam mattresses. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2018
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's robe
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Separate dining area

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Family Selection Grand Palladium All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium All Inclusive

Frequently asked questions

What is the cancellation policy at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive on 21 Apr 2024 start from NZ$1,381.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Yep, Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive has a free self car park.

Are there any beaches close to Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

The closest beach to Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive is North Beach (6.7 km).

Is there a spa on site at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Yep, there is an onsite spa at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive. It has a spa tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive have a pool?

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with private hot tubs, Private jetted tubs and memory foam beds.

What makes Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private hot tubs and jetted baths in the guestrooms, help set the scene for a romantic weekend at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive.

Is Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive is a hit with families.

Are there hot tubs in the rooms at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Yep, all rooms come with private spa tubs.

Does Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

No, Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 4 lounge bars, and grab a meal at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive's 8 restaurants.

What time are check-in & check-out at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

There is a golf course next to Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive.

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 50 reviews" "
Rating 8 - Good. 12 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 5 out of 50 reviews" "
Rating 2 - Terrible. 4 out of 50 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Vargas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and service. With the exception of a minor issue with a cart driver that was rude - everything was perfect
Stayed 8 nights in Nov 2023

8/10 Good

Andi

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Sebastian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atencion de parte de los mayordomos
Stayed 4 nights in Jul 2023

6/10 Okay

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
3 night A/C room no cooling on the night. No fixed. 3 time call.
Stayed 3 nights in May 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful landscaping, terrible food
The outdoor landscaping, paths, fountains are the stars during both day and night. However, not a good place for people with mobility issues, or disabilities. Many, many levels changes, uneven steps, few railings, and unexpected angles and no ADA here in Nexuco. All Inclusive was fun for activitities but the food was mediocre to poor. My son found a 1/2 size hard concrete "something " in his cooked mushrooms. Hotels.com did not honor the free airport transfer and the hotel said ut wasn't their problem. After spending an hour at the on site Expedia office with no positve outcome, even though the reservation and confirmation# clearly says free airport transfer, the rep said I'd have to argue with Hotels.com when I get back. Lots of fun pools with bars everywhere however drinks in general were awful. Staff in general were friendly but communication often got screwed up. Some is language but some just incompetence. I booked this hotel because of the Nadal Tennis Academy but basically it's just branding with a little Nadal museum, tiny store, and 8 clay courts, 3 covered. Clinics were nothing special but good practice.The beach was nice.
Stayed 7 nights in Dec 2022

10/10 Excellent

Alejandro

Stayed 6 nights in Jun 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, top notch service. Entertainment team was fantastic.
Stayed 4 nights in Mar 2022

4/10 Poor

Verified traveller

Stayed 6 nights in Dec 2020

8/10 Good

Levin, Staten Island

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From entertainment- Samir and Elle did a fabulous job keeping us busy. Shows in the evening are top notch. Food was also good but due to Covid they did have to make many adjustments. The spa was fabulous and our stay included hydrotherapy for free so TAKE advantage of it! Room are very clean and modern. Large resort with a lot to do. Kids clue was incredible! Wendy and Becky are very nice and always keep the kids busy. So much to do here and I’ll definitely be back.
Stayed 6 nights in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2020