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Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Family-friendly beachfront location with 5 outdoor pools

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
Exterior detail
On the beach, white sand, sun-loungers, beach umbrellas
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • North Beach
    ā€Ŗ203 min walkā€¬
  • Playa Mujeres Golf Club
    ā€Ŗ9 min driveā€¬
  • Isla Mujeres Ferry Terminal
    ā€Ŗ88 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ46 min driveā€¬

Room options

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Large | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Large | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Large | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Large | B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swin-up, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Swin-up, B2C-US)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Large, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Large, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Swim-Up | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Grande, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Grande, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Grande, M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Grande, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Large, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Large, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Separate bath and shower
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
Separate bath and shower
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Swim-Up, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Swim-Up, L)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up, M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Swim-Up, M)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Swim-Up, U)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Sea View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Swim-Up | B2C-CA)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Costa Mujeres

An all-inclusive stay in Costa Mujeres awaits you at Hotel Riu Palace Costa Mujeres - All Inclusive. You'll be 5.8 km (3.6 mi) from Playa Mujeres Golf Club and 7.5 km (4.7 mi) from Mujeres Beach. Highlights at this beachfront property include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages and facials along with aromatherapy and mani/pedis. The buffet restaurant, Spaces, serves international cuisine. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a steam room. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto JuƔrez and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 9 min drive - 5.8 km
  • Mujeres Beach - 11 min drive - 7.5 km
  • Isla Mujeres Ferry Terminal - 88 min drive - 16.5 km
  • Miguel Hidalgo - 89 min drive - 17.1 km
  • Dolphin Discovery - 94 min drive - 21.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ā€ŖIsla Blanca - ā€¬7 min drive
  • ā€ŖSo Cal Gourmet Food Emporium - ā€¬19 min walk
  • ā€ŖFlavors - ā€¬5 min drive
  • ā€ŖMar - ā€¬5 min drive
  • ā€ŖBraza Grill - ā€¬20 min walk

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

Family-friendly beachfront location with 5 outdoor pools
Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Riu Palace Costa Mujeres - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres property.

  • 1 building
  • 670 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.Ā This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yep, Hotel Riu Palace Costa Mujeres - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Costa Mujeres - All Inclusive?

The closest beach to Hotel Riu Palace Costa Mujeres - All Inclusive is North Beach (8.2 km).

Is there a spa on site at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like facials.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Costa Mujeres - All Inclusive has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa.

Is Hotel Riu Palace Costa Mujeres - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, babysitting services and a playground, it's no surprise that Hotel Riu Palace Costa Mujeres - All Inclusive is a hit with families.

Does Hotel Riu Palace Costa Mujeres - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Costa Mujeres - All Inclusive?

No, Hotel Riu Palace Costa Mujeres - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Costa Mujeres - All Inclusive?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Costa Mujeres - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 763 out of 1296 reviews
Rating 8 - Good. 289 out of 1296 reviews
Rating 6 - Okay. 145 out of 1296 reviews
Rating 4 - Poor. 44 out of 1296 reviews
Rating 2 - Terrible. 55 out of 1296 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
One thing I donā€™t like they should do something about people putting the towels on the beach in the pool chairs and they never come back so they reserved but nobody is using them and I have to walk around. Look for empty spot.
Stayed 6 nights in Jan 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time feels like a small resort but we had a great experience and really enjoyed the food. And the alcohol lol
Stayed 4 nights in Jan 2025

10/10 Excellent

Balwinder

Travelled with partner
Liked: Cleanliness, amenities
Very nice resort clean good customer service lots of good option
Stayed 7 nights in Jan 2025

10/10 Excellent

safia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and all the people working are super friendly and very helpful It was a very good experience and would recommend to go relax and have fun time with friends and family
Stayed 3 nights in Jan 2025

10/10 Excellent

Niyaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fabulous place for vacation
Stayed 9 nights in Jan 2025

10/10 Excellent

Byron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit, definitely will come back. Enjoyed the staff service and the options around the entire resort.
Stayed 3 nights in Jan 2025

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff, room service, bartenders were great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best resort I have stayed at in Mexico!
Stayed 7 nights in Jan 2025

10/10 Excellent

Gloria N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping staff were excellent and other staff made us feel like we were home. Great Staff šŸ‘
Stayed 4 nights in Jan 2025

10/10 Excellent

Sharry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Modern, fresh rooms & restaurants! Three large pools, two with swim up bars. Food was wonderful, the ocean views breathtaking and the staff-so friendly! We will definitely return!
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice telaxing vacation. We would come back again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 6 nights in Jan 2025

8/10 Good

Karen, LenexaLene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

ANDREA MARIA CORDOVA

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Jan 2025

6/10 Okay

Mahsa

Travelled with family
Liked: Cleanliness
Iā€™ve been to couple all inclusive hotels in Cancun before and so far this was my least favorite one. First of all for a family of four they gave us a room with two single beds!!! We had to put the beds together in order to make room for all. The other option was a room with a king bed. The food was ok but not great. The drinks were also average. Even the kids club was not very fun for kids. I am just comparing to the other hotels and didnā€™t enjoy it as much as I did before. I wouldnā€™t go back there again.
Stayed 4 nights in Jan 2025

8/10 Good

Michelle Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a larger resort with a lot of walking and stairs. If you have a member of your party with mobility issues I suggest bringing or renting a scooter. There are four elevators, one in each corner. My parents have mobility issues, and we didnā€™t have a scooter so there were a lot of breaks. There isnā€™t a lot for the kids to do aside from the pool or the beach. We didnā€™t use the kids club, the water at the water parks was very cold. We went there the first day and didnā€™t go back. We had a wonderful vacation, the staff were beyond friendly and helpful. The lady at the towel stand worked so hard every day. I really appreciated her. Given the opportunity I would however choose a different resort with more kids activities. Thatā€™s where I am at in life though. Other resorts have video game lounges and trampoline parks for when a heat break is needed for the kids and this resort didnā€™t have those types of amenities that cater to families.
Stayed 8 nights in Jan 2025

8/10 Good

Kellyann

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Roksolana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itā€™s very nice location, quiet, who are looking for load partyā€™s this is not the place, love it
Stayed 5 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Ching Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

4/10 Poor

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely had the best time ever! I would highly recommend this hotel.
Stayed 7 nights in Dec 2024

8/10 Good

Andrea Kasia

Travelled with partner
Liked: Property conditions & facilities
Rooms, dining area, pool area and beach/ grounds were lovely. Hallways were strangely low end feeling. Almost like an old hospital kind of feeling. Food was just ok, sometimes really good but sometimes not good at all. Buffet for breakfast and lunch with a L.A. crates offered at dinner. Drinks werenā€™t great either at times, although the staff were pleasant and worked hard and grounds were quite clean.
Stayed 5 nights in Jan 2025