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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment area, sauna, hot tub, steam room
Property video
7 restaurants, breakfast, lunch, dinner served; seafood
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(132 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(44 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Majestic Elegance Costa Mujeres – All Inclusive. You'll be 3.9 km (2.5 mi) from Playa Mujeres Golf Club and 4.6 km (2.9 mi) from Mujeres Beach. Highlights at this all-inclusive property include 7 restaurants, 12 outdoor swimming pools and a full-service spa. .A day of pampering at Blossom can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Flavors, is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 8123 square feet (755 square metres) of event facilities include 3 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Plaza Las Americas.

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 4.2 km
  • Mujeres Beach - 6 min drive - 5.6 km
  • Punta Sam Ferry Terminal - 7 min drive - 8.8 km
  • Punta Sam Beach - 7 min drive - 8.8 km
  • El Meco Archaeological Site - 9 min drive - 11.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Velvet - ‬17 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq. m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

What is the cancellation policy at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Majestic Elegance Costa Mujeres – All Inclusive has a free self car park.

Are there any beaches close to Majestic Elegance Costa Mujeres – All Inclusive?

The closest beach to Majestic Elegance Costa Mujeres – All Inclusive is North Beach (7.7 km).

Is there a spa on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Blossom is available for guests. It has 2 hot tubs, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yep, and guests love it! Majestic Elegance Costa Mujeres – All Inclusive has 12 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools, 2 hot tubs and a health club. All guestrooms come with Private jetted baths, pillowtop beds and free minibar items.

What makes Majestic Elegance Costa Mujeres – All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Elegance Costa Mujeres – All Inclusive.

Is Majestic Elegance Costa Mujeres – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Majestic Elegance Costa Mujeres – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Elegance Costa Mujeres – All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Elegance Costa Mujeres – All Inclusive serve breakfast?

You bet, guests give top marks to the free full breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Majestic Elegance Costa Mujeres – All Inclusive?

No, Majestic Elegance Costa Mujeres – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?

No, pets and service animals are not allowed.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2572 out of 3533 reviews
Rating 8 - Good. 507 out of 3533 reviews
Rating 6 - Okay. 266 out of 3533 reviews
Rating 4 - Poor. 95 out of 3533 reviews
Rating 2 - Terrible. 93 out of 3533 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kristina

Stayed 7 nights in Nov 2025

10/10 Excellent

Anita Caitlin

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room, great staff, wonderful amenities
Stayed 4 nights in Nov 2025

6/10 Okay

Miroslav Kostadinov

Stayed 7 nights in Nov 2025

6/10 Okay

Tianna

Stayed 7 nights in Nov 2025

10/10 Excellent

Tom

Stayed 5 nights in Nov 2025

10/10 Excellent

John

Stayed 4 nights in Nov 2025

10/10 Excellent

Jameelah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences I’ve had my entire life! Cannot wait to return!
Floating breakfast the morning of my birthday
View from our private rooftop plunge pool suite
Right outside of the Mar house restaurant
Jet skiing
Stayed 5 nights in Nov 2025

10/10 Excellent

Brenna

Stayed 7 nights in Nov 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food options at the restaurants, good maintenance done on beach areas
Stayed 7 nights in Nov 2025

10/10 Excellent

Mehdi, Jacksonville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Nov 2025

4/10 Poor

Margarita

Travelled with group
Liked: Cleanliness
We requested the room with two beds but there still was one bed in the room when we got inside. Had to call to the front desk at least 4 times before they sent somebody in to move the bed. Then have to call again because nobody was going to put bedding on the second bed. The staff is very unprofessional and not trained.The handle on the shower facet fell down. We asked several days in row to fix it. Nobody showed up. Manager was trying to accommodate the requests but the staff didn’t follow the order. The room looks good at first glance but a lot of necessary details are overlooked. The drain is very poor in the shower. The water stays on the floor and goes directly to the bathroom. The glass toilet door isn’t the best idea. I think most of the people would like to have the privacy at there. Also, there’s no hooks in the shower to hang the towel. The jacuzzi one the deck is great but there’s no steps or a single handle to help you to get in and out. The water in the pools isn’t heated. It’s OK when whether is warm and sunny. During our stay, most of the time it was windy and cool. It’s impossible to swim in the pool so cold the water was. The beach is extraordinary good. Gold sand. Nice chairs and cabanas. All bars and restaurants are also very good. Also, it didn’t felt right that in the same resort there areas for Club Members only. It makes more sense to have it as a separate resort, like Adults only.
Stayed 7 nights in Nov 2025

6/10 Okay

Yesenia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The resort and rooms were beautiful and landscaped very nicely. Although, you can see some wear and tear in high traffic areas like broken door handles that can easily be fixed and elevate the hotel. The staff were wonderful and had great entertainment activities. The drinks were tasty but I wasn’t impressed by the food overall. It was edible but nothing stood out as great. The beach was absolutely beautiful and definitely what makes the hotel worth it.
Stayed 7 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely fantastic resort! We loved that it wasn’t as large as a lot of resorts and the staff was awesome. Food was great, rooms were clean and our butler Rubi did a fantastic job! We got the plunge pool suite and I’ll never go back to a standard room after that! 10/10 would recommend this resort to anyone looking for a mostly adult resort that’s high end!
Stayed 8 nights in Nov 2025

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great resort, would stay here again. The staff was excellent and the service was above and beyond.
Stayed 4 nights in Nov 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was always amazing. Other restaurants were great as well. Butler service was above and beyond (Lalo)! Bars were awesome with a huge selection of beverages. Plunge pool suite is the way to go. Unbelievable experience!!!
Stayed 6 nights in Nov 2025

8/10 Good

Param

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beach was nice with various bars available
Stayed 4 nights in Nov 2025

10/10 Excellent

Seungoh

Stayed 6 nights in Nov 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had a footprint on table upon arrival. Staff was all great! Our favorite thing about the resort was the juice bars bartender Jony. He definitely made our stay great at the pool.
Stayed 7 nights in Nov 2025

10/10 Excellent

Norma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a very clean, the staff are very friendly and the variety of pools is a great tool. However one downfall was that there was no cafe to enjoy a late night coffee and dessert. You are able to get a coffee right after dinner but sometimes you want to walk around a bit and then enjoy one. That will not stop me from going back again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sandro Naranjo

Liked: Cleanliness, staff & service, property conditions & facilities
Sin duda el mejor hotel que e visitado en Mexico ! volveria a repetirlo alguna vez
Stayed 4 nights in Aug 2025

10/10 Excellent

Danaya

Liked: Cleanliness, amenities, property conditions & facilities
I love this resort so much! I will definitely be back! Best birthday ever!
Stayed 4 nights in Nov 2025

2/10 Terrible

Natalie

Stayed 4 nights in Nov 2025

8/10 Good

Jeffrey Alan, Clearfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

8/10 Good

Karen Rhea Taduran

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our first trip to Mexico! We stayed at Majestic from Oct 18–25 to celebrate my birthday, and I instantly fell in love with the hotel’s ambience. It actually rained when we arrived, so I got a bit nervous since it’s still hurricane season. But, luckily, it only poured for a about an hour during our first and last day. Food-wise, my personal favorites were the Jalisco-Style Shrimp at El Mariachi Loco and the Beef Fillet at Kabuki (super tender!). We also really enjoyed Mcjestic and Flavors Buffet! The room was beautiful, but a few areas could use refreshing, like the curtains needed a better clean/fixing and some wall paint had chipped, so hoping they are able maintain the property. That said, the mattress and sofa were incredibly comfy, which made the stay feel extra cozy. Overall, it was such a wonderful experience. We’ll definitely be back!
Stayed 7 nights in Oct 2025

10/10 Excellent

Gema

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Everything was great
Stayed 4 nights in Nov 2025