Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor pools

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Property video
Lobby
Outdoor wedding area
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Room service

Explore the area

View map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Mujeres Beach
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪52 min drive‬
  • North Beach
    ‪53 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(78 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Pillow-top bed
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(19 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(113 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(54 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
Separate bedroom
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Swim Up Suite Outdoor Jacuzzi

8.2 out of 10
Very good
(20 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Pillow-top bed
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Plunge Pool Suite

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Quadruple Suite Master with Pool View

  • 92 sq m
  • Sleeps 4

Suite Superior with Panoramic View

  • 100 sq m
  • Sleeps 2

Suite Junior with Pool View

  • 67 sq m
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 100 sq m
  • Sleeps 4

Quadruple Suite Premium with Garden View

  • 79 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 67 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 58 sq m
  • Sleeps 4

Suite Premium with Garden View

  • 58 sq m
  • Sleeps 2

Suite Luxury with Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 2

Suite Premium with Ocean View

  • 95 sq m
  • Ocean view
  • Sleeps 2

Suite Luxury with Panoramic View

  • 95 sq m
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 79 sq m
  • Sleeps 4

Suite Superior with Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 2

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Majestic Elegance Costa Mujeres – All Inclusive. You'll be 3.9 km (2.5 mi) from Playa Mujeres Golf Club and 4.6 km (2.9 mi) from Mujeres Beach. Highlights at this all-inclusive property include 7 restaurants, 12 outdoor swimming pools and a full-service spa. .A day of pampering at Blossom can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Flavors, is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 8123 square feet (755 square metres) of event facilities include 3 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 4 min drive - 4.2 km
  • Mujeres Beach - 7 min drive - 5.6 km
  • Isla Mujeres Ferry Terminal - 52 min drive - 15.3 km
  • North Beach - 53 min drive - 16.0 km
  • Dolphin Discovery - 57 min drive - 18.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Isla Blanca - ‬4 min drive
  • ‪Moctezuma - ‬2 min drive
  • ‪Steakhouse - ‬5 min drive
  • ‪Fuel Coffee - ‬9 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq. m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

What is the cancellation policy at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Majestic Elegance Costa Mujeres – All Inclusive has a free self car park.

Are there any beaches close to Majestic Elegance Costa Mujeres – All Inclusive?

The closest beach to Majestic Elegance Costa Mujeres – All Inclusive is North Beach (7.7 km).

Is there a spa on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Blossom is available for guests. It has 2 hot tubs, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yep, and guests love it! Majestic Elegance Costa Mujeres – All Inclusive has 12 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools, 2 hot tubs and a health club. All guestrooms come with Private jetted baths, pillowtop beds and free minibar items.

What makes Majestic Elegance Costa Mujeres – All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Elegance Costa Mujeres – All Inclusive.

Is Majestic Elegance Costa Mujeres – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Majestic Elegance Costa Mujeres – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Elegance Costa Mujeres – All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Elegance Costa Mujeres – All Inclusive serve breakfast?

You bet, guests give top marks to the free full breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Majestic Elegance Costa Mujeres – All Inclusive?

No, Majestic Elegance Costa Mujeres – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?

No, pets and service animals are not allowed.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2415 out of 3336 reviews
Rating 8 - Good. 493 out of 3336 reviews
Rating 6 - Okay. 245 out of 3336 reviews
Rating 4 - Poor. 96 out of 3336 reviews
Rating 2 - Terrible. 87 out of 3336 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Davyd, everett

Travelled with family and small children
Liked: Amenities
Don’t recommended ,expensive
Stayed 7 nights in May 2025

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

Edilajda Ida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! My boyfriend and I enjoyed every part.
Stayed 5 nights in May 2025

10/10 Excellent

Cori, Linden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location outside of Cancun. Beautiful beach and outdoor areas, with outdoor activities scheduled every day (beach volleyball, pool volleyball, pool basketball, ping pong, etc.). Highlights of the night entertainment included the Queen cover band and the silent disco. Our favorite foods included the smoothie bar, crepes, egg station, made-to-order pasta, and ice cream. Highly recommend!
Stayed 7 nights in May 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the BEST resort we stayed at by far. I would recommend this resort to everyone.
Stayed 10 nights in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! Clean, friendly environment. Food was excellent, lots of choices. Plenty of pools and bars to choose from. Beaches were clean and lots of chairs.
Stayed 4 nights in May 2025

10/10 Excellent

Fadi

Liked: Amenities
This resort was amazing high recommend! Everything was new and clean. The staff was amazing especially Salvadore the bartender! 10 out of 10 experience
Stayed 5 nights in May 2025

10/10 Excellent

Anatoliy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, location and everything about it.
Stayed 7 nights in May 2025

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was really great! We went to celebrate our wedding anniversary. They have family section and adults only section. The service and friendless of everyone working on the resort was quite impressive. Its extremely clean. Beautiful hotel and beach. The food and restaurants were really good. Buffets as well. Always lots of options to choose from. Lots of weddings and the music can get pretty loud but by 11pm it stops. Shoutout to Abraham who was the best beach waiter we've ever had. Such a sweatheart.
Stayed 9 nights in May 2025

10/10 Excellent

Wilson John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service bar none! Forget about xcaret and casa de la playa. This is the place to be if u want luxury and excellent service. Mariana the club mgr provided extraordinary service along with the handsomest butler Andres who was always willing to assist above and beyond. Great hotel great service!
Stayed 7 nights in May 2025

10/10 Excellent

Kelly Hucke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Winnie Wai-Yan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the area & the variety of food provided. Staffs are very friendly too!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic experience at Majestic Elegance. The staff were amazing, food was top notch, beach was perfect and grounds were perfect. The club level included a butler and we had a swim out room that was so perfect we almost never left our balcony, pool and swim up bar. Will definitely return. Can’t wait for the next visit. Highly recommend.
Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest services, plenty of food options & Spa is amazing.
Stayed 4 nights in May 2025

10/10 Excellent

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best vacation ever

Excellent service, cleanliness, and friendliness. There's nothing you ask for that they won't satisfy. Excellent restaurants and bars. The best part is the staff, always willing to help.
Stayed 4 nights in May 2025

10/10 Excellent

INGA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Food and service were fantastic. Lots of things to do in day and at night.
Stayed 5 nights in Apr 2025

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many all inclusives in Cancun but this was by far the best. The service is outstanding and the grounds are perfect. The beach is super clean. Because of the way it’s set up you always feel like you’re alone! Shout out to Angel on the beach who gave us the best service and to Frank at the spa. The hydro therapy circuit is the best I’ve ever experienced, it’s a one on one session and it’s incredible. It was outstanding. The good is great, the Mexican restaurant is a little gem. I can’t say enough about this hotel. Highly recommend!
Stayed 4 nights in May 2025

10/10 Excellent

Jesus

Stayed 6 nights in Apr 2025

10/10 Excellent

ADRIAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always.. The people is why we keep coming back. They treat you like family.
Stayed 4 nights in Apr 2025

10/10 Excellent

Evelyn, Hacienda Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Traveled with my husband for our anniversary. We opted for the Elegance Club and received an upgraded room with a plunge pool. Our butler Rafa was very attentive to all of our needs. The restaurant choices were excellent, our favorite was the Kabuki restaurant. This is a family resort but the elegance side is 18+ and they do not allowed children on the club site. The staff pays attention to bracelets and will ask you to leave the club side if you have the wrong bracelet. There are plenty of bars throughout the property and mini bars located inside of the two elegance club lounges. They stock Coors Light for those interested in an American option.
Stayed 4 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way!!
Stayed 8 nights in Apr 2025

10/10 Excellent

Penny, Maple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing … 6th time we have visited in 3 yrs
Stayed 6 nights in Apr 2025

6/10 Okay

Marjorie

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall nice property
Stayed 4 nights in Apr 2025

10/10 Excellent

Margarita Gonzalez de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025