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Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools

Where to?

Dates

October 2025

November 2025

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Place, Mujeres Beach
‪7 min drive‬
Place, Isla Mujeres Ferry Terminal
‪52 min drive‬
Place, North Beach
‪53 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪39 min drive‬

Room options

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

Wonderful

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Smart TV

Pillow menu

Separate bedroom

58 sq m
1 bedroom
Sleeps 2
1 King Bed

Elegance Club Majestic Jr Suite Swim Up

Excellent

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Smart TV

Pillow menu

Separate bedroom

67 sq m
1 bedroom
Sleeps 2
1 King Bed

One Bedroom Suite Outdoor Jacuzzi

Wonderful

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

Smart TV

Sofa bed

79 sq m
1 bedroom
Sleeps 4
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Majestic Jr Suite Swim Up

Wonderful

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Separate bedroom

Blackout curtains

67 sq m
1 bedroom
Sleeps 4
1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

Very good

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Smart TV

Pillow menu

Separate bedroom

93 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite - Outdoor Jacuzzi

Excellent

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Separate bedroom

Blackout curtains

58 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Elegance Club One Bedroom Suite Outdoor Jacuzzi

Excellent

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Smart TV

Pillow menu

Separate bedroom

79 sq m
1 bedroom
Sleeps 4
1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Separate bedroom

Blackout curtains

63 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Smart TV

Pillow menu

Separate bedroom

58 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

Excellent

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free minibar items

Smart TV

Blackout curtains

Separate bedroom

Pillow-top bed

95 sq m
1 bedroom
Sleeps 2
1 King Bed

Swim Up Suite Outdoor Jacuzzi

Very good

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

Smart TV

Sofa bed

93 sq m
1 bedroom
Sleeps 4
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Plunge Pool Suite

Wonderful

Highlights

Balcony

Private plunge pool

Air conditioning

Club Lounge

Free minibar items

Smart TV

Pillow menu

Separate bedroom

95 sq m
1 bedroom
Sleeps 2
1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Exceptional

Highlights

Balcony

Private plunge pool

Air conditioning

Club Lounge

Free minibar items

Smart TV

Pillow menu

Separate bedroom

95 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

Quadruple Suite Master with Pool View

92 sq m
Sleeps 4

Suite Superior with Panoramic View

100 sq m
Sleeps 2

Suite Junior with Pool View

67 sq m
Sleeps 4

Quadruple Suite Premium with Pool View

100 sq m
Sleeps 4

Quadruple Suite Premium with Garden View

79 sq m
Sleeps 4

Suite Premium with Pool View

67 sq m
Sleeps 2

Suite Junior with Garden View

58 sq m
Sleeps 4

Suite Premium with Garden View

58 sq m
Sleeps 2

Suite Luxury with Ocean View

58 sq m
Sleeps 2

Suite Premium with Ocean View

95 sq m
Sleeps 2

Suite Luxury with Panoramic View

95 sq m
Sleeps 2

Quadruple Suite Master with Garden View

79 sq m
Sleeps 4

Suite Superior with Ocean View

58 sq m
Sleeps 2

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Majestic Elegance Costa Mujeres – All Inclusive. You'll be 3.9 km (2.5 mi) from Playa Mujeres Golf Club and 4.6 km (2.9 mi) from Mujeres Beach. Highlights at this all-inclusive property include 7 restaurants, 12 outdoor swimming pools and a full-service spa. .A day of pampering at Blossom can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Flavors, is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 8123 square feet (755 square metres) of event facilities include 3 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

Playa Mujeres Golf Club - 4 min drive - 4.2 km
Mujeres Beach - 7 min drive - 5.6 km
Isla Mujeres Ferry Terminal - 52 min drive - 15.3 km
North Beach - 53 min drive - 16.0 km
Dolphin Discovery - 57 min drive - 18.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

‪So Cal Gourmet Food Emporium - ‬7 min walk
‪The Shores Restaurant - ‬7 min walk
‪Grand Caribe - ‬4 min walk
‪Gusto Italian Trattoria - ‬7 min walk
‪Steakhouse - ‬5 min drive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

570 guestrooms or units

5 levels

6 buildings

7 dining venues

6 swim-up bars

8123 sq ft of conference space

755 sq. m of conference space

Built in 2019

Full breakfast (free)

Deli

Kid's club (free)

Beach lounge chairs

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Bar or lounge

Bar on the beach

Bar by the pool

Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

1 Oct - 2 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Free full breakfast available daily 7:00 AM to 10:00 AM
6 swim-up bars
7 restaurants
A bar/lounge
A beach bar
A poolside bar
Snack bar/deli

Restaurants on site

Bistro
Don Jaume
Flavors
Kabuki
Mar House

Things to do

12 outdoor pools
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Hot tub
Kayaking
Playground
Sauna
Shopping
Snorkelling
Yoga classes

Family friendly

12 outdoor pools
Children's games
Children's pool
Children's toys
Free children's club
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
Conference centre (8,123 square foot of space)

Outdoors

Beach loungers
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

5 floors
6 buildings
Ballroom
Banquet hall
Built in 2019
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Smart TV with cable channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property

Majestic Elegance Playa Mujeres All Inclusive

Majestic Elegance Playa All Inclusive

Majestic Elegance Playa Mujeres All Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres

Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres

Majestic Elegance Inclusive

Frequently asked questions

What is the cancellation policy at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Majestic Elegance Costa Mujeres – All Inclusive has a free self car park.

Are there any beaches close to Majestic Elegance Costa Mujeres – All Inclusive?

The closest beach to Majestic Elegance Costa Mujeres – All Inclusive is North Beach (7.7 km).

Is there a spa on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Blossom is available for guests. It has 2 hot tubs, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yep, and guests love it! Majestic Elegance Costa Mujeres – All Inclusive has 12 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools, 2 hot tubs and a health club. All guestrooms come with Private jetted baths, pillowtop beds and free minibar items.

What makes Majestic Elegance Costa Mujeres – All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Elegance Costa Mujeres – All Inclusive.

Is Majestic Elegance Costa Mujeres – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Majestic Elegance Costa Mujeres – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Elegance Costa Mujeres – All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Elegance Costa Mujeres – All Inclusive serve breakfast?

You bet, guests give top marks to the free full breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Majestic Elegance Costa Mujeres – All Inclusive?

No, Majestic Elegance Costa Mujeres – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?

No, pets and service animals are not allowed.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Nicole, Coral Springs

1 Jul 2025

Stayed 4 nights in Jun 2025

8/10 Good

sophia

Travelled with family

1 Jul 2025

Liked: Cleanliness

Good value for the price but can definitely improve. booked last min, $500 a night for 1adult,1teen for the rooftop room in family section. Definitely adult sections were nicer and better maintained, 75% of the hotel is adults only so if your traveling w kids it’s probably better elsewhere. buffet food was decent for a buffet, 4/5* turnover often, restaurant was hot inside and only option for breakfast and lunch if you were not in the club level which is adult only. dinner restaurants were better, bistro was the best and you need reservations also adult only, server was excellent and it was nice and upkept, We walked in 8-9pm all other restaurants with no wait. Sushi restaurant could use improvement but sushi is not usually great in Mexico all Inclusive in my experience. The Italian was good and server was working hard but they needed more servers he was overwhelmed. Our room we had a loft with a roof top jacuzzi, the jacuzzi was rusted and the upstairs was not pleasant, it needed maintenance overall the day bed and floors we did not use it. The sliding door on the patio did not lock due to rusted metal lock mechanism. The air conditioner was sub par, the thermostat was 60 degrees but was more like 78, it’s on a motion sensor so if you weren’t moving around it went off, like when you’re sleeping. The bars needed more bartenders. beach was mediocre, no food or drink service. The bell boys were very nice and helpful for recommendations Asked for ice bucket 2x never came

Stayed 4 nights in Jun 2025

10/10 Excellent

Hieu

1 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2025

8/10 Good

Sergiy

1 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

👍

Stayed 7 nights in Jun 2025

10/10 Excellent

Noah Robert

Travelled with family

1 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Was a gorgeous location and property and the staff treat you like family.

Stayed 5 nights in May 2025

10/10 Excellent

Anthony, Allentown

1 Jul 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

lianet

Travelled with family and small children

30 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Service the top of the top, food amazing. We had a great time

Stayed 5 nights in Jun 2025

10/10 Excellent

Aramis

Travelled with family

30 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing property.

Stayed 3 nights in Jun 2025

10/10 Excellent

Douglas

30 Jun 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Viktoria

Travelled with family

29 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything!

Stayed 6 nights in Jun 2025

10/10 Excellent

Homer Oscar, Ridgewood

29 Jun 2025

Great experience

Stayed 5 nights in Jun 2025

6/10 Okay

Nyles

29 Jun 2025

Stayed 4 nights in Jun 2025

6/10 Okay

John Paul

Travelled with family

29 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When we went to check in we were not given the room we paid for. After 1 day they said we could move but we had already unpacked. It was a very unpleasant check in process.

Stayed 6 nights in Jun 2025

10/10 Excellent

Jose Daniel, San Jeronimo Moravia

Travelled with partner

28 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Espectacular lugar! De ensueño!!

Stayed 6 nights in Jun 2025

6/10 Okay

Jazmyn

Travelled with partner

28 Jun 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The property is beautiful and the room was amazing. Our butler was also amazing. The rooftop pool didn’t disappoint, however that was where it ended for us. The food and activities were subpar and the drinks were all watered down.

Stayed 4 nights in Jun 2025

10/10 Excellent

Blake

Travelled with partner

27 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was beautiful and well staffed. Staff took care of my wife and I constantly throughout our trip. Our room was comfortable and luxurious. I would stay here again.

Stayed 5 nights in Jun 2025

8/10 Good

Karp Daniel

Travelled with family

27 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks for special on the beach dinner

Stayed 10 nights in Jun 2025

10/10 Excellent

Darryl

27 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing place

Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with partner

27 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was absolutely beautiful. My husband and I stayed for our honeymoon, and we had the perfect time!!

Stayed 6 nights in Jun 2025

10/10 Excellent

Asem Abou

Travelled with partner

26 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Really relaxing experience and fun resort to stay at

Stayed 6 nights in May 2025

6/10 Okay

Janet

Travelled with family, Travelled with family and small children

26 Jun 2025

Liked: Cleanliness, property conditions & facilities

Overall the experience was very good. I had some inconveniences when they did not gave me the ADA room I had requested. That process needs to improve to better serve those of us who need those rooms as it is an absolute necessity. Housekeeping was also not great. I did not get enough towels, my mini fridge will not get refilled, and tv remote did not work. I had to call several times to request for things.

Stayed 7 nights in Jun 2025

10/10 Excellent

Ali

Travelled with partner

26 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Property was incredible. Beautiful views and amazing service. Would highly recommend.

Stayed 5 nights in Jun 2025

6/10 Okay

Jaime

Travelled with family

26 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The food was the biggest disappointment. The food didn’t taste like food should taste. The buffets were huge but low quality, the desserts seemed dry and tasteless. The restaurants did not try hard with the food. It all seemed like because it was all inclusive they catered to the lowest quality instead of making the food amazing. The drinks during the day by the pools were watered down. One person in my group got a bug or parasite from the food our 2nd to last day and spent the rest of the trip in the toilet. The service was wonderful though. The people were great everywhere we went. The gym was perfect. The ocean had too much seaweed to enjoy going in which is not the hotels fault but it made the beach part of the trip less enjoyable. The hotel tried clearing some of the seaweed on the beach but it looked like a futile effort. The evening entertainment was fine. Not the same quality that we experienced at another hotel in Cancun the year before. I would not return mostly due to the food being so mediocre.

Stayed 7 nights in Jun 2025

10/10 Excellent

Joel

Travelled with family

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is nice , clean . The services is amazing well recommended 👍👍👍👍

Stayed 6 nights in Jun 2025

10/10 Excellent

Laydon John

Travelled with partner

25 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing Experience. Luxury was top notch. We had a roof top pool suite. nightly entertainment, Loaded drinks, incredible food and very kind staff.

Stayed 5 nights in May 2025

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View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Highlights

View all photos for Quadruple Suite Master with Pool View

Quadruple Suite Master with Pool View

View all photos for Suite Superior with Panoramic View

Suite Superior with Panoramic View

View all photos for Suite Junior with Pool View

Suite Junior with Pool View

View all photos for Quadruple Suite Premium with Pool View

Quadruple Suite Premium with Pool View

View all photos for Quadruple Suite Premium with Garden View

Quadruple Suite Premium with Garden View

View all photos for Suite Premium with Pool View

Suite Premium with Pool View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Premium with Garden View

Suite Premium with Garden View

View all photos for Suite Luxury with Ocean View

Suite Luxury with Ocean View

View all photos for Suite Premium with Ocean View

Suite Premium with Ocean View

View all photos for Suite Luxury with Panoramic View

Suite Luxury with Panoramic View

View all photos for Quadruple Suite Master with Garden View

Quadruple Suite Master with Garden View

View all photos for Suite Superior with Ocean View

Suite Superior with Ocean View

About the area

Costa Mujeres

What's nearby

Getting around

Restaurants

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Awards and affiliations

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