TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for TRS Coral Hotel - Adults Only - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, pool cabanas (surcharge)
3 outdoor pools, open 8 AM to 8 PM, pool cabanas (surcharge)
On the beach, white sand, beach cabanas, sun-loungers
Lobby
Loft Suite Jacuzzi Terrace Ocean View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$1,031
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Place, Playa Mujeres Golf Club
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪49 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

Junior Suite Garden View Single Use

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Memory foam bed
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Memory foam bed
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim Up Single Use

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim Up

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Loft Suite Jacuzzi Terrace Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Loft Suite Jacuzzi Terrace

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Beachside

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Beachside Ocean View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim Up Beachside

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Loft Suite Jacuzzi Terrace Ocean View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Loft Suite Beachside Ocean View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at TRS Coral Hotel - Adults Only - All Inclusive. You'll be 1.6 km (1 mi) from Playa Mujeres Golf Club and 10.4 km (6.4 mi) from Garrafon Natural Reef Park. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the hot springs/mineral springs and sauna. The restaurant, Capricho, serves international cuisine and is open for breakfast and lunch. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 8 outdoor tennis courts and gym. 10710 square feet (995 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. Buffet breakfast is available for free. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Costa Mujeres property include Ultramar Ferry Puerto Juárez and Plaza 28.

What's nearby

  • Playa Mujeres Golf Club - 13 min walk - 1.1 km
  • Mujeres Beach - 3 min drive - 2.1 km
  • Ultramar Ferry Puerto Juárez - 12 min drive - 10.6 km
  • North Beach - 49 min drive - 12.2 km
  • Dolphin Discovery - 53 min drive - 15.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Velvet - ‬3 min drive
  • ‪Isla Blanca - ‬1 min walk
  • ‪Poseidon - ‬9 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
TRS Coral Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At TRS Coral Hotel - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers outdoor tennis courts, a health club and a garden. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 473 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
TRS Coral Hotel - Adults Only - All Inclusive offers 473 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Capricho
  • Chic Cabaret Restaurant
  • El Gaucho (Argentinian)
  • La Boheme (French)
  • Tentazione (Italian)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TRS Coral Hotel - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRS Coral Hotel Adults All Inclusive Costa Mujeres
TRS Coral Hotel Adults All Inclusive
TRS Coral Adults All Inclusive Costa Mujeres
TRS Coral Adults All Inclusive
Trs Coral Inclusive Inclusive
TRS Coral Hotel Adults Only All Inclusive
TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

What is the cancellation policy at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Coral Hotel - Adults Only - All Inclusive?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at TRS Coral Hotel - Adults Only - All Inclusive on 23 Dec 2025 start from NZ$1,024.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Coral Hotel - Adults Only - All Inclusive?

Yep, TRS Coral Hotel - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to TRS Coral Hotel - Adults Only - All Inclusive?

The closest beach to TRS Coral Hotel - Adults Only - All Inclusive is North Beach (7 km).

Is there a spa on site at TRS Coral Hotel - Adults Only - All Inclusive?

Yep, Zentropia Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does TRS Coral Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Coral Hotel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 8 PM.

What luxury perks are available at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, memory foam beds and premium bedding.

What makes TRS Coral Hotel - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and memory foam beds in the guestrooms, help set the scene for a romantic weekend at TRS Coral Hotel - Adults Only - All Inclusive.

Is TRS Coral Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Coral Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Coral Hotel - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does TRS Coral Hotel - Adults Only - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer at TRS Coral Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Coral Hotel - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at TRS Coral Hotel - Adults Only - All Inclusive?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at TRS Coral Hotel - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at TRS Coral Hotel - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at TRS Coral Hotel - Adults Only - All Inclusive?

There is a golf course next to TRS Coral Hotel - Adults Only - All Inclusive.

Reviews

TRS Coral Hotel - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 694 out of 1028 reviews
Rating 8 - Good. 153 out of 1028 reviews
Rating 6 - Okay. 78 out of 1028 reviews
Rating 4 - Poor. 54 out of 1028 reviews
Rating 2 - Terrible. 49 out of 1028 reviews

Reviews

6/10 Okay

Aimara, Miami

Travelled with group
Liked: Cleanliness, property conditions & facilities
Fue nuestra 4ta visita y muy diferente de las ocasiones anteriores; anunciamos de nuestra celebración de aniversario en la reserva por Expedia, enviamos un email a los mayordomos, lo comentamos en recepción en el check in y no tuvieron ni una gentileza de un simple plato de frutas de bienvenida, eso le resta a la calidad del servicio. En años anteriores estaba incluido el hidromasage, el Cabaret Chic, ahora estas bondades son con cargo extra, antes regalaban una botella de algún licor a elegir, ahora ni te lo comentan los mayordomos, el hotel se mantiene cuidado y la comida y bebida en general sigue siendo muy buena pero quedamos muy incómodos con estos inconvenientes
Stayed 2 nights in Sep 2025

10/10 Excellent

Yanna

Stayed 6 nights in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall we really enjoyed the property, the grounds and ambiance were spectacular. Generally the service was excellent, although we had a couple small hiccups with slower service. There was a variety of food choices. Overall the food was good but not great. I recommend the Chic and Bravo dinner experiences. The talent was awesome, and although both cost extra they are worth it! We did have to search out Bravo. It’s new and I don’t think they were promoting it enough. It wasn’t available in the app, and my wife just happened to notice it as we were exploring the “mall” area. We stayed on the “adult only” side, and it was much busier than the family side (most likely because of the time of year we stayed). We ended up using more of the family side, since we were looking for something a little more quiet. The adult side was great if you’re looking for a party atmosphere, or just want to people watch.
Stayed 6 nights in Sep 2025

6/10 Okay

William

Stayed 4 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was Beautiful, The spa was absolutely serene, my massage was the best one I ever had The hospitality throughout the resort was exquisite The Bartenders at the Gravity Bar Jesus and Andres were The Best!!!and I can’t forget Leyder who met at the Travel Bar & Later at the Aurum and all of the food was just delicious & delightful. I’ll Be Back..
On The Balcony of The Loft
Stayed 5 nights in Sep 2025

4/10 Poor

Cassandra Michaela

Stayed 6 nights in Aug 2025

10/10 Excellent

Dimple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to vist
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any resorts in Cancun area they all have pro and con include this one but when you bring it to staffs they collected all. There customer service are near perfect my honest rate is 4.8 or 4.9 out of 5
Stayed 3 nights in Sep 2025

10/10 Excellent

Mikayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! This is our second time returning and it exceeded my expectations again. Will definitely be returning again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maury Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Neki

Stayed 3 nights in Sep 2025

10/10 Excellent

Olga Valeryevna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!!
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Beautiful property. Presentation of the resort and rooms was great - but the service really lacked and was a big disappointment. I have stayed at a number of resorts in the area and though the property looked great, we only had a few servers/bartenders that actually engaged and with us to provide great service. Most service we received was mediocre at best. This is really the only issue we had during our stay. Unfortunately it's enough that probably w
Stayed 5 nights in Aug 2025

6/10 Okay

Edina

Liked: Property conditions & facilities
My husband & I stayed at TRS coral for 5 days & were overall disappointed. Our entire stay we were harassed MULTIPLE times a day by employees to purchase a massage or to purchase the hotel's membership program. These people harass guests all day long. My husband & I were beyond annoyed of repeating ourselves. We came there to relax, not be hunted down trying to get sold on something. The food was very average. The buffet food was not good & all the labels for the food were misplaced or had no labels. All the steaks at the restaurants were very chewy. We don't eat pork & we let the staff know that, but we were given pork on dishes we ordered. When I asked staff what was in the food, they never mentioned pork & the menu didn't mention pork in the dish, but then we got our food & there would obviously be bacon in it. So proceed with caution if you have a food allergy. Our room wasn't very clean. There were stains everywhere & it didn't look like it was cleaned well. The entire hotel, including our room, had a weird smell to it. The staff there treats people differently if you tip vs if you don't tip. To top it all off, I woke up with food poisoning on our last day there after eating at their french restaurant the night before. I had to travel back to the US beyond sick & vomiting all day & went straight to urgent care when we landed. Definitely not a 5 star resort. Wouldn't recommend to anyone. We've paid for cheaper resorts & had a way better experience than this.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jhandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, nice spa
Stayed 5 nights in Sep 2025

10/10 Excellent

Chioma

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 4 nights in Aug 2025

4/10 Poor

Alysha

Stayed 5 nights in Jul 2025

10/10 Excellent

Cherryse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing honeymoon!! Our butlers Hector and Eladio were so so great, making all reservations for us and ensuring that our tables had special honeymoon decor at each meal. They even decorated our room :). We also were able to order a picture book from all of the pictures the team took throughout the week. Great stay if you are lucky enough to have Hector and Eladio as your butlers!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Dollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a few problems with our room, but the staff transferred us immediately besides that it was an amazing experience. The staff was amazing took care of any issues that we had catered to us, and it was a great birthday for my fiancé.
Stayed 3 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service
Stayed 1 night in Sep 2025

2/10 Terrible

Jeanetta

Stayed 2 nights in Aug 2025

10/10 Excellent

Dayanara

Stayed 4 nights in Aug 2025

10/10 Excellent

Rache

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was 10 out of 10 literally felt like a princess
Stayed 2 nights in Aug 2025

2/10 Terrible

Tiana Pilar Berrios

Stayed 3 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025