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The Royal Islander - An All Suites Resort

4.5 star property
Beachfront resort with 4 restaurants and full-service spa

Photo gallery for The Royal Islander - An All Suites Resort

Exterior
Private beach, white sand, sun-loungers, beach umbrellas
Lobby sitting area
Restaurant
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

View map
Boulevard Kukulkan km 17.5, Lt Zona Hotelera, Cancun, ROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪11 min walk‬
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Double Room, 2 Double Beds, Beachfront

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen, Beachfront

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Kitchen, Beachfront

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 74 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Standard Villa, 2 Bedrooms, Kitchen, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 139 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Junior Double Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Double Room

8.4 out of 10
Very good
(55 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ocean View

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Ocean View

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
  • 74 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for 2 Bedroom Master Suite with Fully Equipped Kitchen

Premium bedding, pillow-top beds, in-room safe, individually decorated

2 Bedroom Master Suite with Fully Equipped Kitchen

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 139 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at The Royal Islander - An All Suites Resort. Within a 20-minute stroll, you'll find popular places like Iberostar Cancun Golf Course and Delfines Beach. Highlights at this beachfront resort include 4 restaurants, a full-service spa and a private beach. .The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 8 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera resort include La Isla Shopping Mall and Hotel Zone Beaches.
View more Resorts in CancunOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk - 0.5 km
  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Delfines Beach - 11 min walk - 0.9 km
  • El Rey Ruins - 19 min walk - 1.6 km
  • Aquaworld - 3 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬10 min walk
  • ‪Noriku - ‬19 min walk
  • ‪Playa - Beach - ‬19 min walk
  • ‪Chala - ‬19 min walk
  • ‪Naga Hibachi - ‬10 min walk

About this property

The Royal Islander - An All Suites Resort

Beachfront resort with 4 restaurants and full-service spa
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Islander - An All Suites Resort such as a children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a children's pool, outdoor tennis courts and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun resort.

  • 179 guestrooms or units
  • 8 levels
  • 8 buildings
  • 4 dining venues
  • Built in 1993
  • Deli
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Royal Islander - An All Suites Resort offers 179 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 260 for adults and MXN 260 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • Lift

More

  • 8 buildings
  • 8 floors
  • Built in 1993
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Islander - An All Suites Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 260 for adults and from MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

Frequently asked questions

What is the cancellation policy at The Royal Islander - An All Suites Resort?

The Royal Islander - An All Suites Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Royal Islander - An All Suites Resort?

Yep, The Royal Islander - An All Suites Resort has a free self car park and free extended parking.

Are there any beaches close to The Royal Islander - An All Suites Resort?

Yep, The Royal Islander - An All Suites Resort is a short 17-minute walk from Delfines Beach. Fun beach activities include volleyball, jet skiing and snorkelling. You can also find boat tours.

Is there a spa on site at The Royal Islander - An All Suites Resort?

Yep, there is an onsite spa at The Royal Islander - An All Suites Resort. You'll enjoy services like massages.

Does The Royal Islander - An All Suites Resort have a pool?

The Royal Islander - An All Suites Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Royal Islander - An All Suites Resort?

The Royal Islander - An All Suites Resort features a private beach, a full-service spa and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and room service.

What makes The Royal Islander - An All Suites Resort a romantic place to stay?

A private beach and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Royal Islander - An All Suites Resort.

Is The Royal Islander - An All Suites Resort family-friendly?

You bet! With amenities such as a children's club, a children's pool and babysitting services, it's no surprise that The Royal Islander - An All Suites Resort is a hit with families.

Does The Royal Islander - An All Suites Resort serve breakfast?

Yeah, buffet brekkie is available daily between 8 AM and noon.

Is there a free airport shuttle available at The Royal Islander - An All Suites Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Royal Islander - An All Suites Resort?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Islander - An All Suites Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Islander - An All Suites Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at The Royal Islander - An All Suites Resort?

There isn't one on site, but Iberostar Cancun Golf Course is a short 11-minute walk away.

Reviews

The Royal Islander - An All Suites Resort Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

6/10 Okay

Catherine V

Liked: Cleanliness
Disliked: Staff & service
There is nowhere else to go eat. The food there is super expensive tacos are the cheapest food you could buy anywhere and I paid 25 dollars for 3 tacos and 3 quesadillas crazy. The staff members were not the friendliest and the pool was a bit dirty.

10/10 Excellent

Tanairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love that you can enjoy all Royal Resorts at no additional cost.
Stayed 7 nights in Jul 2023

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
affordable, family friendly, staff is friendly
Stayed 7 nights in Jul 2023

8/10 Good

Natalia

Stayed 6 nights in Jul 2023

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general, everything was excellent, the only bad point is that they do not have a scale in the entire hotel to weigh the suitcases for the plane.

6/10 Okay

Earth

Disliked: Cleanliness, staff & service
Customer service was poor. The rooms did not reflect what they showed on expedia.and they have a very steep incline to the entrance of the hotel and a golf cart is not provided for someone to come and get you. Also,an ocean view is actually a partial view. if you want an ocean view You must select beach front As well,when we first arrived, there was a very strong overwhelming sweet smell in the vestibule. Would I stay here again. No!
Stayed 5 nights in Jun 2023

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service
Walking into the lobby was concerning - it smelled of antiseptic cleaner, and was severely outdated. The receptionist, however, was very pleasant and check-in was easy. The room is also outdated, but very clean and the ocean view from the 8th floor was absolutely amazing. The full kitchen is well stocked. The resort grounds are also very clean. The little market in the lobby has a lot of stuff at reasonable prices. We enjoyed the pool and the activity staff were fun and nice. We only at the Cayo Largo restaurant and it was good. The beach is also really nice, equipped with showers to rinse sand/salt off. There is a very steep drop off into the water on the left side of the beach. We stayed in the middle where you could wade into the water for a long ways before it got deep. I liked this place. We were only here for a brief 2-day layover but would happily stay here again for a longer stint.

10/10 Excellent

Civil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and access to beaches. Staff at the front desk wasn’t so friendly.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 7 nights in Jun 2023

4/10 Poor

Joe

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Rude staff at counter, cable was down for 3 days nobody did anything about it. Overprice breakfast and not accommodating!
Stayed 8 nights in Jun 2023

4/10 Poor

Rob

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not really a resort experience
Stayed 2 nights in Jun 2023

10/10 Excellent

Alma

Travelled with family
Great experience with staff. Sad to hear the hotel is closing on 7/15 and all the staff is being let go. Hopefully they get their jobs back.
Stayed 6 nights in Jun 2023

2/10 Terrible

Regina

Liked: Cleanliness, property conditions & facilities
If you have bad knees or any walking limitations this isn’t the place to stay. I hate the fact that it is far from the bus lines and hard to get to the main road so that you could explore. They only allow taxis who overcharge on the property. Front desk is rude but the wait staff is amazing. The swim up bar closes way early as do the restaurants. I won’t stay here again. Also, the balcony was a sham, can’t even fit a chair it’s so slim
Stayed 3 nights in Jul 2023

2/10 Terrible

Hamid

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property is old and they make you change the room after your first night. It is a timeshare hotel, but they don't tell you until you get moved to new room. Staff do not provide you with the information needed. They do ask you if you need help all the time, but no correct information is provided. Old building and old matress. The hotel needs an upgrade.
Stayed 4 nights in Jun 2023

8/10 Good

Shara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had access to all royal locations in the area and they were all accessible via a free shuttle that runs every hour. The accommodations exceeded my expectations. I found the food to be very expensive and the folks in our group with dietary restrictions or allergies had a hard time because allergens were not clearly labeled on buffet items.
Stayed 6 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for families - believe it’s closing this autumn
Stayed 7 nights in Jun 2023

10/10 Excellent

Alexandro

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Simple, I want to go back. It's so relaxing, so clean so lay back. Loved the placed.....
Stayed 5 nights in Jun 2023

10/10 Excellent

Jim

Stayed 1 night in Jun 2023

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxed and family friendly place.
Stayed 5 nights in Jun 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation!
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023

10/10 Excellent

Theodor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, place and location
Stayed 8 nights in Jun 2023

8/10 Good

Stacey Tamicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The rooms and common areas are impeccably clean. There is not much to do on-site. Guests, however, have access to two nearby resorts that offer more activities and restaurant options. It's not luxurious. This is an older yet well-maintained resort. If you are looking for a quiet and low-key stay, the Royal Islander would be a good choice,
Stayed 4 nights in Jun 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are unique.
Stayed 7 nights in Jun 2023

10/10 Excellent

Abby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and all the food options were great. Receptionist and wait staff were all very friendly and helpful. The stretch of beach at this resort is much better than most of the other resorts on the strip.
Stayed 1 night in Jun 2023