when checking in, we were told that our room was on the third floor and i asked if we could have a ground floor room as it is difficult for my wife to climb stairs, i was told that we asked for a king bed room and there were no ground floor kings, our room had 2 queens, still no help. The breakfast was a joke. the entire grounds and facility were dirty. the ice machine did not work on our floor and was told they were all broken but did find one on the other side of the facility. we will not be returning.