6/10 Okay
Craig
31 Dec 2025
I found a problem with the toilet the morning after I checked in. It was so loose that as soon as I leaned to the right, the whole toilet tilted like there was nothing holding it down. I let them know at the front desk and they said they would send someone up.
I returned that evening, and the front desk said it had been taken care of. I went up to my room and it was exactly the same.
They earlier had offered to let me switch rooms if the toilet didn't get fixed. But by that time I was very tired and just used the public toilet when needed.
The part I was disappointed about - and a larger problem - is that the front desk had been told by someone that it was fixed and it was not. I probably got the room for the same reason - they thought it was fine. So there is a communication problem with staff or the staff just didn't care enough to actually fix it.
Rather disappointing.
Craig
Stayed 2 nights in Dec 2025




























