Darling Harbour beach resort & accommodations

I enjoyed a 3 night stay at this hotel with my mother and daughter. The staff were welcoming and accommodating, even allowing us to change rooms and check in early. Travelling with a toddler was made easier with this, as well as the inclusion of breakfast, high chairs and children’s cutlery/ crockery in the breakfast area, and activity packs to entertain her. The hotel was easy walking distance to Darling Harbour and the city, only 2-3 blocks from the station or light rail. Room service was good and delivered in a reasonable time frame. Water stations on each floor were handy. Some people may find the lack of communal facilities like a pool or gym a disadvantage, but we didn’t need it.

The breakfast was the highlight of the stay. Excellent service and food options. The room was clean and comfortable. The location was good too close to the quay and metro service.

Staff was very nice in every department. We were welcomed by Yuki at the front drive. Very upbeat and friendly, always needed a pleasant arrival especially after a long international flight. At the front desk Airi was also warm and very friendly. She provided recommendations around the area on where to eat and walk around. Both ladies are amazing team members for the hotel. I enjoy W properties and this is one I will recommend to all my friends.