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4.3 out of 5

"Was told the room had bath and Foxtel, none of this was true " More

By a verified traveller on Mon 06 Jul 2020

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Hotel Description

Adina Apartment Hotel Sydney Darling Harbour puts you in the heart of Sydney, connected to the convention center and within steps of SEA LIFE Sydney Aquarium and Wild Life Sydney Zoo. Highlights at this luxury hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy TVs with cable channels, and all 114 rooms feature coffee/tea makers, in-room massages, and safes. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Additionally, hair dryers, irons/ironing boards, and desks are available.

Enjoy the fitness center and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Darling Harbour hotel include King Street Wharf and Cockle Bay Wharf.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$172* Per night/room 29 Nov. - 30 Nov.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Interconnecting 2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premier Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Two Bedroom Interconnecting Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

One Bedroom Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Adina Apartment Hotel Sydney Darling Harbour ratings based on 261 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Adina Apartment Hotel Sydney Darling Harbour

Everyone (206) Business (3) Couples (25) Family (23)
3 out of 5
Was told the room had bath and Foxtel, none of this was true

Posted by , from Australia on 6 Jul. 2020

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Comment from Hotel Management

18 Aug. 2020 by Riz

Dear Leisa Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we can maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn that you were not informed during the check-in process about the Foxtel connection to the hotel being out of order. Once again, thank you for letting us know about your stay, and I hope we would have another opportunity to welcome you back to Adina Darling Harbour in the future. Kind Regards Adina Darling Harbour team

5 out of 5
Property was excellent will definitely stay again in the future perfect location

Posted by , from Colyton on 5 Jul. 2020

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Comment from Hotel Management

7 Aug. 2020 by Riz

Thank you for your feedback. We hope to welcome you again soon!

4 out of 5
Have stayed at this hotel numerous times in the past and revisited it again last night. Great position, excellent size rooms but it is starting to look a bit tired, still clean and tidy. Would stay there again.

Posted by , from Central coast on 1 Jul. 2020

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Comment from Hotel Management

7 Aug. 2020 by Riz

Thank you for your feedback. We hope to welcome you again soon!

5 out of 5

Posted by on 24 Jun. 2020

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Comment from Hotel Management

7 Aug. 2020 by Riz

Thank you for your feedback. We hope to welcome you again soon!

5 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Riz

Thank you for your positive feedback!

2 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Rachel

Thanks for taking the time to leave us your feedback. We hope to see you again soon. Rachel

5 out of 5
Place looked a little cringe from the outside as they are currently doing some work to the building next door. But it was amazing, everything from the walk into the foyer when checking in til the moment we stepped out of the doors when departing. Would love to stay there again

Posted by , from Central Coast NSW on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Rachel

Jake! What a great review to come in and read on a Monday morning! So great to see you enjoyed your stay here with us and we can't wait to have you back! All the best, Rachel

4 out of 5
Everything was fantastic except paying extra for parking.

Posted by , from Victoria on 22 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Rachel

Hi Dwayne, Thanks for taking the time to leave us a review, we really appreciate all feedback as it helps us grow as a business. Great to see you enjoyed your stay here with us, unfortunately, the car parking prices are out of my jurisdiction but will pass on the management team your thoughts! We hope to see you again soon. All the best :)

4 out of 5
Our rooms were a good size, very clean and comfortable. Nice and quiet considering the proximity to road traffic and the construction work in the surrounds. The faults are that there is no efficient way to contact the hotel- couldn’t call ahead to get any information about parking and the messenger system is not responded to all the time. The entry keys did not work much of the time which was frustrating but staff were pleasant. We would stay again

Posted by , from Sydney on 17 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Rebecca

Dear Guest Thank you for taking the time to provide us with your valuable feedback. We look forward to welcoming you back again in the near future. Kind Regards, Rebecca Receptionist

3 out of 5

Posted by on 11 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Rebecca

Dear Guest Thank you for taking the time to provide us with your valuable feedback. We look forward to welcoming you back again in the near future. Kind Regards, Rebecca Receptionist

About the Adina Apartment Hotel Sydney Darling Harbour

Location 55 Shelley Street King Street, Sydney, NSW 2000

Property Features

Adina Apartment Hotel Sydney Darling Harbour offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury Adina Apartment Hotel Sydney Darling Harbour. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.

  • 114 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (17.8 km / 11 mi)
  • Train station: Sydney Circular Quay Station (1.9 km / 1.2 mi)
  • Metro station: Wynyard Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Sydney Darling Harbour offers 114 air-conditioned accommodations with minibars and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 49.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Sydney Harbourside
  • Adina Apartment Sydney Harbourside
  • Medina Grand Harbourside Hotel Sydney
  • Medina Grand Harbourside Sydney
  • Adina Apartment Hotel Harbourside
  • Adina Sydney Harbourside
  • Adina Harbourside
  • Adina Apartment Hotel
  • Adina Apartment Sydney Darling Harbour
  • Adina Sydney Darling Harbour
  • Adina Apartment Hotel Sydney Darling Harbour Hotel
  • Adina Apartment Hotel Sydney Darling Harbour Sydney
  • Adina Apartment Hotel Sydney Darling Harbour Hotel Sydney

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.