Arcade Hotels in Virginia

Hotel and room were as advertised. Staff were helpful when the A/C unit in our room broke down. They didn’t give us a different room but worked with a technician to get it fixed within 4 hours. Parking was offsite one block away. I would have no doubt staying here again.

This is the only place I stay when visiting Williamsburg to see our children. Awesome service and staff. Great place!!

the property location & staff were great! staff was always present & willing to help with smiles.you can walk anywhere but if you need your vehicle it is easy to access with the attached parking garage. breakfast included with different options a plus especially with a family. the huge disappointment was booking through expedia, do not do it! try to book direct through hotel. expedia offers false advertising! i book the most expensive suite & was told on arrival it was not available. the manager explained expedia does this alot & i should of called but i did call to confirm my vacation bc we drove 10hrs from cleveland ohio & was not told i would not be getting the suite i paid for online. the front desk & management said this happens all the time and they have notified in writing & email to expedia about the false booking/available rooms. other than expedia taking my money through false advertising the hotel itself was a memorable one & we would stay again